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“weekend trip” 4 of 5 stars
Review of Super 8 Beckley

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Super 8 Beckley
2.0 of 5 Motel   |   2014 Harper Rd., Beckley, WV 25801   |  
Hotel amenities
Ranked #14 of 15 Hotels in Beckley
Rossville
1 review
1 helpful vote 1 helpful vote
“weekend trip”
4 of 5 stars Reviewed August 20, 2014

The hotel was acceptable. The front desk clerks were friendly and the overall cleanliness was great. I will definetly use this location again.

  • Stayed August 2014, traveled with family
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service

Review collected in partnership with Super 8

Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
48Debbie, Manager at Super 8 Beckley, responded to this review, August 26, 2014
Thank you for your review. Glad you enjoyed your stay and we look forward to seeing you again.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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140 reviews from our community

Traveler rating
    8
    26
    32
    32
    42
See reviews for
48
43
16
16
Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    2.5 of 5 stars
  • Service
    3 of 5 stars
  • Value
    2.5 of 5 stars
  • Cleanliness
    2.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (11)
Date | Rating
  • English first
  • Any
English first
Aurora
Contributor
19 reviews 19 reviews
9 hotel reviews
Reviews in 13 cities Reviews in 13 cities
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed August 11, 2014

After a long days travel, this place is a convenient and economical stop; close to fuel stations and food venues. This is a pet friendly hotel; was clean and staff were friendly and greeted guests with a smile. The room was a bit noisy but that perhaps was the loud guests; not the hotel. Bed had good mattress and the morning breakfast was adequate.

  • Stayed August 2014, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Super 8

Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
48Debbie, Manager at Super 8 Beckley, responded to this review, August 15, 2014
Thank your for your review and all your kind words. We do try here and appreciate all of our guests. Hope to see you again in the future
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Senior Reviewer
9 reviews 9 reviews
Reviews in 4 cities Reviews in 4 cities
7 helpful votes 7 helpful votes
1 of 5 stars Reviewed August 6, 2014

I stayed here the last weekend in June. Booked 2 nights, but only ended up staying one. There was literally brown fecal stains all over the linens on one of the beds. When I went to the desk, the employee stated that it was not his problem, kicked his chair out from under him in irritation, and went in the back and got another sheet. Really? His solution was to just cover it up and sleep on top of it? Well, went back to room, opened up the new linens to find that they where horribly stained and had rips in them. Went back to desk, the guy gave us new sheets which also had grotesque stains. I'm not talking old stains that can't be washed out. I'm talking large gross stains that remain after improper laundering. The desk employee was so incredibly unprofessional and rude, even though it must be so difficult to work at a garbage hotel like this and deal with the appalled customers. On further investigation of the room, there were black long hairs on the bath towels. The carpet was not vacuumed, and the tv made a high pitched noise that was unbearable. I see that there are heaps of terrible reviews on this place before me. Each time the manager replies a bogus excuse. Clearly never deals with any issues, so this place will continue to be the worst hotel in Beckley. Bottom line, DON'T STAY HERE!

Stayed June 2014
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
48Debbie, Manager at Super 8 Beckley, responded to this review, August 15, 2014
I don't think this was meant for this property only because most of it I have not seen the issues the guest describes. but I would like to thank them for the their time of writing a review and giving the property the opportunity to fix any issues
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Homestead, Pennsylvania
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed July 9, 2014

The front desk person was watching TV. I have to say hello to him to get his attention when I check in.
He gave me the room keys that does not work. I have to take it back to the front desk from second floor. He just look at me and re-program the keys without saying sorry. He went back to his TV.

  • Stayed June 2014, traveled as a couple
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
48Debbie, Manager at Super 8 Beckley, responded to this review, July 14, 2014
I apologize for your experience with the desk clerk and would like you to know that issue will be taken care of and I thank you for making me aware of the situation.hope to see you again
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Beckley
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed June 9, 2014

The rooms were dark, and as I entered, the dresser was pulled away from the wall. I looked down to see microwave and fridge unplugged. Would have pushed the dresser back, but the used condom on the back of the dresser just kinda ruined my night...

  • Stayed June 2014, traveled on business
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 3 of 5 stars Service

Review collected in partnership with Super 8

Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
48Debbie, Manager at Super 8 Beckley, responded to this review, June 19, 2014
thank you for your review and I do apologize for the issue you had. next time inform the front desk of such issues so they can be handled.thank you
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Sparta
Senior Contributor
39 reviews 39 reviews
14 hotel reviews
Reviews in 21 cities Reviews in 21 cities
40 helpful votes 40 helpful votes
2 of 5 stars Reviewed June 6, 2014

Booked this hotel though hotels.com. Because of concerns of getting the desired non-smoking room, contacted hotels.com by phone instead of booking online and was assured that it would be a non-smoking room. Arrived after 10 hours on the road only to learn it was a smoking room and desk clerk could not change it as it was booked through a third party. Contacted hotels.com and they contacted desk clerk and got it changed. It was most inconvenient and desk clerk was not happy and wanted us to know that the change was going to cost her personally. While sympathetic, cannot stand "smoking" and cannot believe in this day and age you can't be assured of a smoke free room. Room just passable.

  • Stayed May 2014, traveled as a couple
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
48Debbie, Manager at Super 8 Beckley, responded to this review, June 19, 2014
I thank you for your review and apologize for the problems you had with booking your room and unfortunately when you book through a third party they have no worries they take your money before you are even done with reservation and then the hotel cannot make any changes to your room type or rate or anything not even your name without going through them. they pretty much do what they want and expect the hotel to fix their problems when they know we cant. hopefully you just book through the hotel next time and have a much easier time on your travels
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Super 8 Beckley

Address: 2014 Harper Rd., Beckley, WV 25801
Location: United States > West Virginia > Beckley
Amenities:
Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Wheelchair access
Hotel Style:
Ranked #14 of 15 Hotels in Beckley
Price Range (Based on Average Rates): $
Hotel Class:2 star — Super 8 Beckley 2*
Number of rooms: 68
Reservation Options:
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Also Known As:
Super 8 Beckley Hotel Beckley
Beckley Super 8
Beckley Super Eight
Super Eight Beckley

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