We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“The rude front desk man” 2 of 5 stars
Review of Super 8 Beckley

Best prices for -
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 5 more sites!
Save
You added Super 8 Beckley to your Saves list
Super 8 Beckley
2.0 of 5 Motel   |   2014 Harper Rd., Beckley, WV 25801   |  
Hotel amenities
Ranked #14 of 15 Hotels in Beckley
Homestead, Pennsylvania
1 review
1 helpful vote 1 helpful vote
“The rude front desk man”
2 of 5 stars Reviewed July 9, 2014

The front desk person was watching TV. I have to say hello to him to get his attention when I check in.
He gave me the room keys that does not work. I have to take it back to the front desk from second floor. He just look at me and re-program the keys without saying sorry. He went back to his TV.

  • Stayed June 2014, traveled as a couple
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
48Debbie, Manager at Super 8 Beckley, responded to this review, July 14, 2014
I apologize for your experience with the desk clerk and would like you to know that issue will be taken care of and I thank you for making me aware of the situation.hope to see you again
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review

140 reviews from our community

Traveler rating
    8
    26
    32
    32
    42
See reviews for
48
43
16
16
Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    2.5 of 5 stars
  • Service
    3 of 5 stars
  • Value
    2.5 of 5 stars
  • Cleanliness
    2.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (11)
Date | Rating
  • English first
  • Any
English first
Beckley
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed June 9, 2014

The rooms were dark, and as I entered, the dresser was pulled away from the wall. I looked down to see microwave and fridge unplugged. Would have pushed the dresser back, but the used condom on the back of the dresser just kinda ruined my night...

  • Stayed June 2014, traveled on business
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 3 of 5 stars Service

Review collected in partnership with Super 8

Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
48Debbie, Manager at Super 8 Beckley, responded to this review, June 19, 2014
thank you for your review and I do apologize for the issue you had. next time inform the front desk of such issues so they can be handled.thank you
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Sparta
Senior Contributor
39 reviews 39 reviews
14 hotel reviews
Reviews in 21 cities Reviews in 21 cities
40 helpful votes 40 helpful votes
2 of 5 stars Reviewed June 6, 2014

Booked this hotel though hotels.com. Because of concerns of getting the desired non-smoking room, contacted hotels.com by phone instead of booking online and was assured that it would be a non-smoking room. Arrived after 10 hours on the road only to learn it was a smoking room and desk clerk could not change it as it was booked through a third party. Contacted hotels.com and they contacted desk clerk and got it changed. It was most inconvenient and desk clerk was not happy and wanted us to know that the change was going to cost her personally. While sympathetic, cannot stand "smoking" and cannot believe in this day and age you can't be assured of a smoke free room. Room just passable.

  • Stayed May 2014, traveled as a couple
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
48Debbie, Manager at Super 8 Beckley, responded to this review, June 19, 2014
I thank you for your review and apologize for the problems you had with booking your room and unfortunately when you book through a third party they have no worries they take your money before you are even done with reservation and then the hotel cannot make any changes to your room type or rate or anything not even your name without going through them. they pretty much do what they want and expect the hotel to fix their problems when they know we cant. hopefully you just book through the hotel next time and have a much easier time on your travels
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Beckley
2 reviews
Reviews in 2 cities Reviews in 2 cities
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed May 29, 2014

Was not impressed !! For a disabled veteran with a cane to be placed at the far end of the hall was a disservice to me. The bed spread appeared clean ... but looking at it displayed many stains and burns, and the blanket had many more burns and stains, The sheets did appear clean and I did use them. The room had some nice lamps, but because of the wall electrical socket placement, only one of the three could be turned on (no extension cords in site). One half of the floor had been vacuumed the other ignored. All I will say about the bathroom is that it was a mess with long and short dark hairs all over the place as the least of the problems. This was my first stay at a Super 8 ... most likely the last.

  • Stayed May 2014, traveled solo
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 3 of 5 stars Service

Review collected in partnership with Super 8

Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
48Debbie, Manager at Super 8 Beckley, responded to this review, June 19, 2014
I would like to thank you for your review and apologize for the issues you had in your room we could have accommodated you with another room if we had known about this earlier and I we hope you will come give us another try everyone has a bad day!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Florence, South Carolina
1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed May 14, 2014

I tried to stay at this hotel after booking online but the front desk and manager was very disrespectful as in your review your comments are not true I asked to have my room change and all I got from everyone was we can,t help you. The hotel gilt IRS hotel I have ever seen and it shows by how the front desk and the manager Debbie reacts and responds to guest. I would recommend Debbie to get retrained on friendly customers service along with the other lady working the front desk. In this type of business the customers is always right but with this hotel the hotel is always right. I would never stay or recommend this hotel to anyone.

Room Tip: Not this super 8 they should remove the super from their name.
See more room tips
  • Stayed May 2014, traveled with family
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
48Debbie, Manager at Super 8 Beckley, responded to this review, May 22, 2014
I thank you for your comments and we both know what happened! We have nothing to do with third party reservations and I'm sorry that is how you booked your room. We are a friendly staffed hotel and get more comments on that then negative so I apologize for your attitude.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hotels you might also like...
mm/dd/yyyy mm/dd/yyyy
Prices are for 1 room, 2 adults
Price Your Stay

Been to Super 8 Beckley? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Super 8 Beckley

Address: 2014 Harper Rd., Beckley, WV 25801
Location: United States > West Virginia > Beckley
Amenities:
Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Wheelchair access
Hotel Style:
Ranked #14 of 15 Hotels in Beckley
Price Range (Based on Average Rates): $
Hotel Class:2 star — Super 8 Beckley 2*
Number of rooms: 68
Reservation Options:
TripAdvisor is proud to partner with Expedia, Priceline, Orbitz, Cheap Tickets, Hotels.com, TripOnline SA and Tingo so you can book your Super 8 Beckley reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Super 8 Beckley Hotel Beckley
Beckley Super 8
Beckley Super Eight
Super Eight Beckley

Owners: What's your side of the story?

If you own or manage Super 8 Beckley, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.