Booked this hotel though hotels.com. Because of concerns of getting the desired non-smoking room, contacted hotels.com by phone instead of booking online and was assured that it would be a non-smoking room. Arrived after 10 hours on the road only to learn it was a smoking room and desk clerk could not change it as it was booked through a third party. Contacted hotels.com and they contacted desk clerk and got it changed. It was most inconvenient and desk clerk was not happy and wanted us to know that the change was going to cost her personally. While sympathetic, cannot stand "smoking" and cannot believe in this day and age you can't be assured of a smoke free room. Room just passable.
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- Also Known As:
- Super 8 Beckley Hotel Beckley
- Beckley Super 8
- Beckley Super Eight
- Super Eight Beckley