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“Great one night stay” 4 of 5 stars
Review of Quality Inn

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Quality Inn
2.5 of 5 Hotel   |   1924 Harper Road, Beckley, WV 25801   |  
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Ranked #9 of 15 Hotels in Beckley
henrietta
Top Contributor
128 reviews 128 reviews
16 hotel reviews
Reviews in 49 cities Reviews in 49 cities
30 helpful votes 30 helpful votes
“Great one night stay”
4 of 5 stars Reviewed August 18, 2014

We were on our way home from a long motorcycle ride and hit rain so we decided to stay the night. We were greeted with a very friendly woman and she got us a room right away. The room was a good size and very clean. We went to the lounge before dinner for a drink and the decor is very nice but the girl behind the bar did not know very much about serving drinks and spent more time talking to friends than serving us. We went to the restaurant on site and had a great server, Mike. He did everything. My husband ordered another beer and he knew more about what was on tap than the bartender. He took our order brought everything out and spent a little time talking to us which was nice. He seemed to be working very hard and we appreciated it after a long day. The breakfast was very good with a good variety of items. They have a quick check out which is something I really like.

  • Stayed August 2014, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Rooms
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SPettry, General Manager at Quality Inn, responded to this review, 3 weeks ago
It is always a pleasure to receive positive feedback. Thank you for sharing your experience and we hope your next visit will be even more pleasant. Thank you.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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105 reviews from our community

Traveler rating
    17
    35
    32
    19
    2
See reviews for
37
34
8
8
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (19)
Date | Rating
  • English first
  • Any
English first
1 review
4 of 5 stars Reviewed August 16, 2014

Very clean with friendly and accommodating staff. Price was great. The hotel was pretty busy but it was nice and quiet. We would stay at this hotel again. We did not dine at the restaurant as we decided to try a local restaurant. Bed was comfortable and plenty I hot water.

Stayed August 2014, traveled as a couple
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SPettry, General Manager at Quality Inn, responded to this review, 3 weeks ago
Thank you so much for a wonderful review. Our staff works very hard to make each stay a memorable one. Again thank you, it was a pleasure serving you.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Tampa FL
Contributor
17 reviews 17 reviews
4 hotel reviews
Reviews in 12 cities Reviews in 12 cities
15 helpful votes 15 helpful votes
3 of 5 stars Reviewed August 15, 2014

Stopped on our way to Ohio. This hotel had a reasonable value for dollar. Check in was smooth, first room was a smoking room (requested non-smoking). Called front desk and was given a different room, but still had to make a journey to the front desk and do a bag drag. The room was clean and the bed comfortable. Morning breakfast was very good and what was advertised. Overall a good stay.

  • Stayed August 2014, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SPettry, General Manager at Quality Inn, responded to this review, 1 week ago
Thank you for your comment regarding our hotel. Our staff takes pride in our hotel. I'm glad you enjoyed your stay, I sorry you had a slight inconvenience on the first room. We hope to see you again very soon. Thank you.
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Fort Lauderdale, Florida
Senior Contributor
28 reviews 28 reviews
4 hotel reviews
Reviews in 17 cities Reviews in 17 cities
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed August 5, 2014

Well presented Common areas and clean tidy rooms. Staff very helpful and welcoming. Hot breakfast was available in the room charge. 24 hours Hot drinks in Breakfast area

Would definitely go back again

Room Tip: Ask for Non Smoking if you do not like used smoking rooms
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  • Stayed July 2014, traveled with friends
    • 4 of 5 stars Value
    • 4 of 5 stars Rooms
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SPettry, General Manager at Quality Inn, responded to this review, 1 week ago
Thank you for your kind words. Our team takes pride in our hotel and the services we provide. We are glad you enjoyed your stay. Thank you.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Virginia Beach, Virginia
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed July 23, 2014

Every employee spoke to us an a friendly manner. The room was very clean. Continental breakfast was very nice. Fruit, breads, waffle bar, cereals, yogurt, juices, meats, eggs, ... nicely laid out and clean. My mother worked for Marriott Hotels for 30 years and she loved our stay here. Check-in & check-out were a breeze. I will stay here again when I'm back in the area. We didn't experience any of the "problems" that other reviewers have stated. Loved it. Thank you for the great service!

Room Tip: No elevator.
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  • Stayed July 2014, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SPettry, General Manager at Quality Inn, responded to this review, 3 weeks ago
Thank you for the great review. I'm glad you had a pleasant stay. We do strive to make each guest have a wonderful experience. We have a great staff at the hotel. We look forward to your next stay.
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Canton, Ohio
Contributor
16 reviews 16 reviews
3 hotel reviews
Reviews in 9 cities Reviews in 9 cities
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed July 6, 2014

Overall - its a clean enough, average hotel in a convenient location. The breakfast layout is a mess, expect waiting in lines and not much variety. Look for deals or coupons to stay here because the standard rate is WAY out of line for what you get. With discounts - my family and I have no real complaints.

  • Stayed June 2014, traveled with family
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SPettry, General Manager at Quality Inn, responded to this review, 1 week ago
Thank you for taking the time to review your recent stay at our hotel. We try to satisfy every guest we encounter. I apologize your stay wasn't excellent. I do hope that you will consider staying with us again so that we have another chance to provide you with a superior experience. Thank you.
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Buffalo, New York
Senior Contributor
38 reviews 38 reviews
11 hotel reviews
Reviews in 17 cities Reviews in 17 cities
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed June 27, 2014

Stayed here twice in April. Once on way down south and once on our return. We loved it. Right next to restaurants for dinner . Had a great continental breakfast in the morning. The front desk staff was very fast and helpful at check in. We will be back in 2015.

Stayed April 2014, traveled with friends
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SPettry, General Manager at Quality Inn, responded to this review, 3 weeks ago
Thank you for the wonderful review. I'm glad you enjoyed our full hot breakfast buffet. We can't wait to serve you again.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Quality Inn

Address: 1924 Harper Road, Beckley, WV 25801
Phone Number:
Location: United States > West Virginia > Beckley
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( Wi-Fi ) Free Parking Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
Ranked #9 of 15 Hotels in Beckley
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Quality Inn 2.5*
Number of rooms: 104
Reservation Options:
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Also Known As:
Quality Hotel Beckley
Quality Inn Beckley
Beckley Quality Inn

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