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“Clean and updated” 4 of 5 stars
Review of Quality Inn

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Quality Inn
2.5 of 5 Hotel   |   1924 Harper Road, Beckley, WV 25801   |  
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Ranked #9 of 15 hotels in Beckley
Traverse City, Michigan
Senior Contributor
34 reviews 34 reviews
13 hotel reviews
Reviews in 20 cities Reviews in 20 cities
7 helpful votes 7 helpful votes
“Clean and updated”
4 of 5 stars Reviewed March 9, 2014 via mobile

Clean room and nicely updated. Stayed 1 night as a choice reward redemption. Our room was next to an entry and was a little noisy in the morning hearing people come and go. Overall a nice stay and we would defineately stay there again. Easy on and off I-77.

Stayed March 2014, traveled on business
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Debbie P, Director of Sales at Quality Inn, responded to this review, March 25, 2014
Thank you for your kind words. Our team takes pride in our hotel and the services we provide and we are glad you enjoyed your stay. We look forward to serving you again
Sincerely
Debbie Potter
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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101 people have reviewed this hotel

Traveler rating
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    31
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (18)
Date | Rating
  • English first
  • Any
English first
Erie, Pennsylvania
Senior Contributor
36 reviews 36 reviews
15 hotel reviews
Reviews in 23 cities Reviews in 23 cities
28 helpful votes 28 helpful votes
5 of 5 stars Reviewed February 17, 2014

We stopped here for one night on the way to our destination. We made a great choice staying here. I could not be more pleased with our room. It was large and very clean and comfortable. Bathroom was a decent size with a large mirror, small wall-mounted hairdryer, and nicely-sized shower with good water pressure. We appreciated the foyer area which contained several hangers, an upper rack above it and a rack below for the suitcase. The room also featured a king size bed, a small chair with ottoman and a large desk. The breakfast in the morning was quite good, with hot scrambled eggs, perfectly cooked sausage links and fresh fruit. I thought it was a great value, considering that we have stayed at places not nearly as nice as this one and have paid more money for it. Not sure we would ever stop in the area again, but if we do we will know where to stay. It was clean, comfortable, and reasonably priced.

  • Stayed February 2014, traveled with family
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Debbie P, Director of Sales at Quality Inn, responded to this review, March 25, 2014
It is always a pleasure to receive positive feedback. Thank you for sharing your experience and we hope your next visit will be even more pleasant than the previous one.
sincerely,
Debbie Potter
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
St. Catharines, Canada
Senior Contributor
23 reviews 23 reviews
17 hotel reviews
Reviews in 17 cities Reviews in 17 cities
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed January 3, 2014

Over the years we have stayed at several hotels in Beckley as we travel through the area. This was our first time at the Quality Inn. The desk staff were courteous and informative. The (non-smoking) room was clean, neat and larger than many we have stayed in. The room appeared to have been updated relatively recently. The beds were very comfortable. The bathroom was a nice size and also appeared to have been freshened. The breakfast was what I would expect (hot and cold choices) and the breakfast room was a good size. An attendant was on duty to replenish supplies and to tidy up.
The only negative in my opinion were the hallways. They are in need of fresh paint/wallpaper, so as not to detract from the overall impression of this hotel. However, as I spent about 3 minutes total in the hall this was not a significant concern. We will stay here again.

  • Stayed December 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Debbie P, Director of Sales at Quality Inn, responded to this review, February 8, 2014
Thank you so much for a wonderful review. Our staff works very hard to make each stay a memorable one. Again thank you, it was a pleasure serving you.
Sincerely
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Spartanburg, South Carolina
Top Contributor
157 reviews 157 reviews
154 hotel reviews
Reviews in 140 cities Reviews in 140 cities
97 helpful votes 97 helpful votes
3 of 5 stars Reviewed December 1, 2013

Not the best choice in the area but not the worse either. The staff was friendly and attentive. The room was clean and comfortable. The breakfast was the average fare for Choice Hotels. The rate was reasonable. Not sure if I would stay here again as there are other choices in the area that would be a better stay overall

  • Stayed August 2013, traveled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Debbie P, Director of Sales at Quality Inn, responded to this review, December 15, 2013
Thank you for taking the time to review your stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guest. Again thank you, it was a pleasure serving you.
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Top Contributor
63 reviews 63 reviews
21 hotel reviews
Reviews in 27 cities Reviews in 27 cities
35 helpful votes 35 helpful votes
2 of 5 stars Reviewed November 17, 2013 via mobile

My non-smoking room smelled like a heavy smoker was in there. I know that is not the hotels doing, but housekeeping should have picked up on it and deodorized it. The breakfast eggs and home fries were not good. The hallway was old and worn. The heat did not regulate consistently and I had to get up a few times in the night to adjust it. My grilled chicken sandwich and fries were not good. The shower did not drain and the hot water only lasted 5 minutes.

Stayed November 2013, traveled on business
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Debbie P, Director of Sales at Quality Inn, responded to this review, December 15, 2013
On behalf of our entire team I apologize for failing to meet your expectations during your stay at our hotel. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. We hope you will consider staying with us again so that we can have another chance to provide you with a superior experience.
Kind Regards
Debbie Potter
Quality Inn - Beckley WV
Director of Sales
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Toledo, Ohio
Senior Contributor
33 reviews 33 reviews
29 hotel reviews
Reviews in 27 cities Reviews in 27 cities
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed November 11, 2013

Good check in experience. We entered to our room, and were pleasantly surprised, although it was on the small side. It was clean and the beds were very comfortable, giving a great night's sleep. Nice fitness room. Pleasant front desk and housekeeping. We loved the breakfast room, which had a cozy fireplace where which we found a great place to do some work. We would return.

Room Tip: We had a room on the ground floor, which was an easy walk to the lobby.
See more room tips
  • Stayed October 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Debbie P, Director of Sales at Quality Inn, responded to this review, December 15, 2013
Thank you for your review of our hotel. I'm glad you had a plesant stay. We do strive to make each stay a memorable stay and we look forward to serving you again. Thank you again for the great review.
Kind Regards
Debbie Potter
Quality Inn - Beckley WV
Director of Sales
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Senior Contributor
43 reviews 43 reviews
12 hotel reviews
Reviews in 26 cities Reviews in 26 cities
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed November 10, 2013 via mobile

We stayed one night. Reception was courteous and helpful. Room was fine with free wifi, tv with hbo. Plenty of food options nearby. Free hot breakfast was very good, eggs, sausage, potatoes, cereal, danish, bagles...usual fare.

Stayed November 2013, traveled as a couple
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Debbie P, Director of Sales at Quality Inn, responded to this review, December 15, 2013
Thank you for your kind words. Our team takes pride in our hotel and the services we provide. We are so glad you enjoyed your stay and hope your next visit will be even more plesant than the previous one.
Sincerely
Debbie Potter
Quality Inn - Beckley WV
Director of Sales
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Quality Inn

Address: 1924 Harper Road, Beckley, WV 25801
Phone Number:
Location: United States > West Virginia > Beckley
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
Ranked #9 of 15 hotels in Beckley
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Quality Inn 2.5*
Reservation Options:
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Also Known As:
Quality Hotel Beckley
Quality Inn Beckley
Beckley Quality Inn

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