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“Comfortable but a little overpriced” 3 of 5 stars
Review of Quality Inn

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Quality Inn
2.5 of 5 Hotel   |   1924 Harper Road, Beckley, WV 25801   |  
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Ranked #9 of 15 Hotels in Beckley
Connecticut
Top Contributor
58 reviews 58 reviews
44 hotel reviews
Reviews in 51 cities Reviews in 51 cities
35 helpful votes 35 helpful votes
“Comfortable but a little overpriced”
3 of 5 stars Reviewed October 12, 2013

Our family stayed at Quality Inn Beckley for one night in August 2013, paying $130.04 total for a room with two double beds, a microwave, and a mini-fridge. This seemed a little expensive for this room. It was easy to find, with plenty of free parking. The linens were nice, and the pillows were fluffy but too small to be comfortable (almost square). The room was clean, but there was some sort of roach or ant trap behind the toilet. Breakfast was good (eggs, potatoes, bagels, biscuits). I'd probably stay here again if I could get a better price.

  • Stayed August 2013, traveled with family
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Debbie P, Director of Sales at Quality Inn, responded to this review, December 15, 2013
Thank you for taking the time to review your stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We try to price ourselves competitively for the area. The staff and management team are working very hard to please every guest we encounter. Thank you again.
Kind Regards
Debbie Potter
Quality Inn - Beckley WV
Director of Sales
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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112 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (20)
Date | Rating
  • English first
  • Any
English first
Poland, OH
Contributor
12 reviews 12 reviews
10 hotel reviews
Reviews in 12 cities Reviews in 12 cities
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed October 6, 2013

The Beckley, WV Quality Inn is a good stop-over on a trip heading to/from the South. Everything about my one-night stay was above average. The breakfast was better than most! This is a very well-kept hotel, and a good value. The staff was very friendly.

Stayed October 2013, traveled on business
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Debbie P, Director of Sales at Quality Inn, responded to this review, December 15, 2013
It is always a pleasure to receive positive feedback. Thank you for sharing your experience and we hope your next visit will be even more pleasant than the previous one.
Thank you
Debbie Potter
Quality Inn - Beckley WV
Director of Sales
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Senior Contributor
30 reviews 30 reviews
5 hotel reviews
Reviews in 16 cities Reviews in 16 cities
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed September 27, 2013 via mobile

The room was clean and basic. The mattress was comfortable. The breakfast was good. There were eggs, potatoes, cereal, muffins, biscuits, and gravy. At $65 (Choice member), it was a good hotel for an overnight stay.

Stayed September 2013, traveled with family
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Debbie P, Director of Sales at Quality Inn, responded to this review, December 15, 2013
Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay. Thank you so much for your business and we look forward to seeing you in the future.
Kind Regards
Debbie Potter
Quality Inn - Beckley WV
Director of Sales
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Traverse City, Michigan
Senior Contributor
42 reviews 42 reviews
16 hotel reviews
Reviews in 23 cities Reviews in 23 cities
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed September 9, 2013

Passing through on our way to MI and spent the night here. Front desk clerk at check in and out was very hospitable and professional. Room was clean and what we expected. It was quiet and we did not hear road noise from the interstate. Breakfast room was very welcoming. Had a full selection of foods on the free breakfast. Would stay there again.

  • Stayed September 2013
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Debbie P, Director of Sales at Quality Inn, responded to this review, December 15, 2013
Thank you for such a positive review. I'm glad you had a pleasant stay. We do strive to make each stay a memorable stay and we look forward to serving you again. Thank you again for the great review.
Kind Regards
Debbie Potter
Quality Inn - Beckley WV
Director of Sales
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Emerald Isle, North Carolina
Senior Contributor
22 reviews 22 reviews
5 hotel reviews
Reviews in 12 cities Reviews in 12 cities
9 helpful votes 9 helpful votes
2 of 5 stars Reviewed August 14, 2013

Staff was friendly, that is the best part. Stayed for 2 nights, he breakfast was awful, went next door to IHOP the second day. room was moderately clean. Hotel was old & dated. No sound insulation, heard baby's crying & people talking all night. Over priced at $111.00 for what you got.

Room Tip: pick a different hotel
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  • Stayed August 2013, traveled with family
    • 2 of 5 stars Value
    • 1 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Debbie P, Director of Sales at Quality Inn, responded to this review, December 15, 2013
On behalf of our entire team, I would like to apologize for failing to meet your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.
Sincerely,
Debbie Potter
Quality Inn - Beckley WV
Director of Sales
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Newmarket, Canada
Contributor
13 reviews 13 reviews
5 hotel reviews
Reviews in 10 cities Reviews in 10 cities
9 helpful votes 9 helpful votes
2 of 5 stars Reviewed August 4, 2013

It stunk like smoke and is fairly run down. There was a night club attached to the hotel, there were ppl outside drinking beer and it was loud.
The breakfast was not bad, although they ran out of coffee and didn't refill :(
There are many other nice hotels in Beckley, I would not recomend this place to anyone!

  • Stayed May 2013, traveled with family
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
rochester new york
Top Contributor
107 reviews 107 reviews
30 hotel reviews
Reviews in 38 cities Reviews in 38 cities
23 helpful votes 23 helpful votes
3 of 5 stars Reviewed July 16, 2013

I was traveling through West Va, needed a quick stopover - I prefer Marriott properties, but the only room at the Fairfield was $199 - far too expensive for this part of the country, so went to Quality Inn and got a $116 rate; OK for last minute. The ladies at check-in were very helpful and friendly. They suggested room service, and that appealed to me - but, I couldn't get the restaurant to answer after 3 tries - then, even the front desk couldn't get them to answer. So, I went to check myself - restaurant very dark and unappealing - so, I ordered and they said it could be delivered. My meal was delivered 20 minutes later in a styrofoam box; the delivery guy in such a hurry that he dropped it on the floor and ran off before I could hand him a tip!
Room and bathroom were fine; breakfast was sparse, eggs were hard.

  • Stayed July 2013, traveled solo
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Debbie P, Director of Sales at Quality Inn, responded to this review, December 15, 2013
Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay. Thank you so much for your business and we look forward to seeing you in the future.
Kind Regards
Debbie Potter
Quality Inn - Beckley WV
Director of Sales
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Quality Inn

Address: 1924 Harper Road, Beckley, WV 25801
Phone Number:
Location: United States > West Virginia > Beckley
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
Ranked #9 of 15 Hotels in Beckley
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Quality Inn 2.5*
Number of rooms: 103
Official Description (provided by the hotel):
Hotel located right off I-77. All Rooms include Wireless and Hard wired internet and Easy Outlet with USB Chargers. ... more   less 
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Also Known As:
Quality Hotel Beckley
Quality Inn Beckley
Beckley Quality Inn

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