I checked in on Tuesday night. Woke up Wednesday morning to roaches crawling around my room. Told the front desk. They said they would take care of it. Came back from work tired, so I went to bed assuming it was taken care of. Woke up the next morning to roaches everywhere. Complained again, and they said sorry, the other guy was supposed to give you another room. So, they gave me another room. It looked fine. I went to bed. I woke up the next morning and found another roach crawling on the shelf above the refrigerator. Granted, it could have came from my bag from the other room. Now I'm home, and I'm scared to bring my luggage in the house because I don't want my home to be infested. I got one "I'm sorry" from the front desk lady. Nothing from the manager. Then I go check out, and guess what? They charged me full price for the room. I will never stay in another comfort inn again.
- Official Description (provided by the hotel):
- Comfort Inn conveniently located off I-77/I-64 in Southern West Virginia. Hotel features include an elevator, hot breakfast, seasonal outdoor pool, micro-fridge in all rooms, free wi-fi, 32" flat screen tv, inside corridor rooms, guest laundry and truck parking. ... more less
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- Also Known As:
- Comfort Inn Beckley Hotel Beckley
- Beckley Comfort Inn