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“charged twice on credit card and they wont reverse charges” 2 of 5 stars
Review of Econo Lodge Beckley

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Econo Lodge Beckley
2.0 of 5 Hotel   |   1909 Harper Rd., Beckley, WV 25801   |  
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Ranked #12 of 15 Hotels in Beckley
Scottdale
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
7 helpful votes 7 helpful votes
“charged twice on credit card and they wont reverse charges”
2 of 5 stars Reviewed August 22, 2013

I made a reservation, and when we got to the motel they could not find it so they gave us a different room and told us we must have booked a room at a different hotel. When we got home I checked my statement and found they charged us twice. Now I am having problems getting one of the charges removed. The corporate Econolodge wont fix it, they can only lodge a complaint with the beckley econolodge. Anyone staying at econolodge better make sure they only put one charge on their account I also have to agree with the other people that complained about the rooms smelling like dogs, it was terrible. Breakfast was decent but we stayed in the rear building and they are not connected and it was pouring down rain so we got soaked walking to get breakfast because they do not have enough parking in front. Pick another hotel if you can.

  • Stayed August 2013, traveled with family
    • 2 of 5 stars Value
    • 1 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
REGINA W, General Manager at Econo Lodge Beckley, responded to this review, September 10, 2013
Again I do apologize for the issue with your credit card and fixed this the same day it was brought to my attention. I am so sorry you did not enjoy your stay.
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143 reviews from our community

Traveler rating
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (30)
Date | Rating
  • English first
  • Italian first
  • Any
English first
Wheeling, West Virginia
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed August 10, 2013

I stayed at this hotel for 3 nights. The room was very nice and large, it suprised me that it had a very comfortable recliner in it. The breakfast was allright but I would have liked bagels to. The staff was very helpful in their recommendations as to things to do and places to eat. I used to stay at Hamptons but they have gotten to priced for what you get and now have been staying at Choice Hotels and have found then better for the price.

  • Stayed May 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
REGINA W, General Manager at Econo Lodge Beckley, responded to this review, August 15, 2013
Thank you for your review of our motel. We always are glad to hear that our guests were pleased with their stay. Hope to see you again soon.
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WARREN
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed August 6, 2013

Decent enough overall, good location off the highway, priced right, staff was nice enough, breakfast decent and fresh but limited items, would stay here again. Will say it is time to replace or shampoo the carpet (kept my socks on).

Room Tip: Beware no elevators
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  • Stayed August 2013, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
REGINA W, General Manager at Econo Lodge Beckley, responded to this review, August 15, 2013
Thanks so much for your review of our motel. I am glad you enjoyed your stay. We are actually remodeling rooms, having just completed 1st floor and starting on the 2nd floor in November. Please come back and see us again soon.
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Washington DC, District of Columbia
Reviewer
5 reviews 5 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed August 6, 2013

Basic hotel, but clean and comfortable. We had a room with a king size bed. The room was spacious and had a recliner, mini fridge, micro, iron & ironing board, safe, blow dryer. Staff was friendly. I did not realize that a continental breakfast was included - so pleasantly surprised. Great orange juice. Only pet I ever saw was the hotel's dog napping behind the counter. No complaints. Would stay there again in a heartbeat. Mexican/Southwest Restaurant across the street had yummy fajitas and margaritas! Location close to I-64/77, shopping, restaurants.

  • Stayed July 2013, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
REGINA W, General Manager at Econo Lodge Beckley, responded to this review, August 15, 2013
I am glad you enjoyed your stay in Beckley. Campestre is a great place to eat and so convenient to walk to. We hope to see you again soon.
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Hickory, North Carolina
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed August 5, 2013

We have been staying at the Econo Lodge here twice a year for the past twelve years. The staff is the same and we have never encountered a problem. Reservations are always right, food in the breakfast room is always great, prices very reasonable, and staff are friendly and accomadating. We would recommend this to any one.

Room Tip: This motel is pet friendly.
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  • Stayed August 2013, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
REGINA W, General Manager at Econo Lodge Beckley, responded to this review, August 15, 2013
Wanda it is always a pleasure to have your group here. See you again in December.
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Lilburn, Georgia, United States
Top Contributor
51 reviews 51 reviews
10 hotel reviews
42 helpful votes 42 helpful votes
5 of 5 stars Reviewed July 21, 2013

I booked this hotel only because it was the only hotel left in Beckley with rooms. I had read the reviews and was hesitant to stay here..the hotel exceeded expectations. The room was very clean and had no bad odor. I felt safe staying here for the 2 nights. We were gone on Saturday so we just needed a place to sleep. We did not eat the breakfast, just grabbed coffee at Mcdonalds. I would recommend this hotel to others traveling in this area.

  • Stayed July 2013, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
REGINA W, General Manager at Econo Lodge Beckley, responded to this review, July 25, 2013
I am so glad everything went well during your stay with us. We do hope to see you again if you are staying in our area.
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Hampton Roads, Virginia
Top Contributor
95 reviews 95 reviews
13 hotel reviews
114 helpful votes 114 helpful votes
4 of 5 stars Reviewed July 17, 2013

We stayed here for one night on our way to Ohio from Virginia for the Fourth of July weekend. Pets stay free and we have a 30 lb dog. I was pleasantly surprised at our room. Everything was very clean, there was a fridge and microwave, the sheets were fresh , crisp, and new looking. The bed and pillows were very comfortable.The bathroom looked like it had just been remodeled. I have a super sense of smell and did not smell any odors. We were on the bottom floor to the right of the check in area. The continental breakfast was fine to get the rest of our day started.

  • Stayed July 2013, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
REGINA W, General Manager at Econo Lodge Beckley, responded to this review, July 25, 2013
We do so enjoy all the pets and their owners that stay with us in Beckley. I am glad to see that you enjoyed your visit and hope you stay again soon.
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Additional Information about Econo Lodge Beckley

Address: 1909 Harper Rd., Beckley, WV 25801
Phone Number:
Location: United States > West Virginia > Beckley
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Wheelchair access
Hotel Style:
Ranked #12 of 15 Hotels in Beckley
Price Range (Based on Average Rates): $
Hotel Class:2 star — Econo Lodge Beckley 2*
Number of rooms: 130
Official Description (provided by the hotel):
The Econo Lodge Beckley is conveniently located near Exit 44, I-64/77 in Southern West Virginia. A variety of quality restaurants, outdoor activities, recreation and shopping are located near the hotel. The hotel offers interior/exterior corridors rooms. 24-Hr Front Desk. Free Continental Breakfast from 6:30-9:30am. Near to Winter Place ski resort. PETS STAY FREE. ... more   less 
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Also Known As:
Econo Lodge Beckley Hotel Beckley
Beckley Econo Lodge

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