I booked a two bedroom suite through the hotel about three weeks before our arrival. There were 6 of us in our group and we were looking forward to a girls' weekend in Yakima. I booked this hotel after reading several positive reviews on TripAdvisor. On the day we checked in, the front desk could not find our reservation...even after I gave her our confirmation number. I had a bad feeling in my stomach and it was the first time I experienced a hotel not having a reservation I made in their system. She went to a different computer terminal and found it, but our room was sold earlier that week and was not available! Apparently, the hotel switched to a new computer system and for some reason not all the reservations transferred over...and since the hotel was completely booked for the weekend, well too bad for us! We were freaking out. It's summer and there were festivals going on in Yakima. I was in total disbelief. How could a business operate like this? The front desk person was unapologetic and did not even offer to find us another room in town. She could have at least done that for us. Because of this fiasco, I cannot recommend this hotel. Thank goodness The Red Lion in downtown Yakima had a couple of rooms! And they had two outdoor pools which made The Best Western's indoor pool look sad! Stay away from this one!
- Official Description (provided by the hotel):
- Stay at this 100% Non-Smoking Yakima hotel in Washington. The Best Western PLUS Lincoln Inn offers a business center complete with fax and photocopy services. Each mini-suite guest room has a separate sitting and work area complete with two telephones, a microwave, a refrigerator, cable television with HBO and free high-speed Internet. Hotel guests start the day off right with a complimentary full hot breakfast. The hotel offers 24-hour fitness center and an indoor pool. ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Expedia, Orbitz, Booking.com, Hotels.com, Travelocity, Priceline and Cheap Tickets so you can book your BEST WESTERN PLUS Lincoln Inn reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
- Also Known As:
- Best Western Yakima
- Best Western Lincoln Hotel
- Yakima Best Western