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“Great” 4 of 5 stars
Review of BEST WESTERN PLUS Lincoln Inn

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BEST WESTERN PLUS Lincoln Inn
3.5 of 5 Hotel   |   1614 N First Street, Yakima, WA 98901   |  
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Ranked #6 of 25 hotels in Yakima
1 review
“Great”
4 of 5 stars Reviewed May 1, 2013 via mobile

Fantastic - our first night in America. After 15+ hour flight & a couple of hours driving could not have been happier.
Front desk staff very friendly & could not have been more helpful.
Enjoyed all parts of this motel so much (especially breakfast) that as we drove through to Napa Valley we only stayed in Best Western Plus motels.

Stayed August 2012
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ChrisYakima, General Manager at BEST WESTERN PLUS Lincoln Inn, responded to this review, May 10, 2013
Thank You for taking the time to respond about your stay with us. I am so glad you enjoyed your visit with us. Your comments are used to improve our services. I hope you enjoyed your drive through Napa Valley and the Best Western PLUS along the way. Thank you again for letting us know we have met your expectations for your accommodations. If we can be of any further assistance, please do not hesitate to give us a call. Have a wonderful day!

Chris Gallegos-General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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182 people have reviewed this hotel

Traveler rating
    81
    62
    24
    10
    5
See reviews for
66
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (23)
Date | Rating
  • English first
  • French first
  • Any
English first
Anchorage, Alaska
Senior Contributor
41 reviews 41 reviews
15 hotel reviews
Reviews in 16 cities Reviews in 16 cities
21 helpful votes 21 helpful votes
3 of 5 stars Reviewed April 29, 2013

We won this overnight via Priceline. The hotel is in a convenient location - close to the freeway, the beds were great and the room clean. They did offer a free breakfast, but we slept in too late having been out late the night before and missed the breakfast.

The lighting in the room was kind of poor. We were trying to do our hair and make-up for a wedding Sunday afternoon and found it almost impossible to see what we really looked like in the large mirror above the sink and counter.

The drapes didn't have sheers under them, otherwise the daylight would have been great if we'd of been able to open the drapes up.

My only complaint was for the noise. We were put next to the outside door and I've come to expect this or something like it when booking rooms through Priceline. We're either put next to the vending and/or ice machines, elevators or a common doorway.

It did get pretty noisy with people going in and out and that was kind of frustrating. We could also hear throughout the night people walking in their room above us - it sounded like an elephant was upstairs. I don't know if the noise was because the person (people?) were heavy walkers or the floor is really thin. Other than that, the staff was friendly and we enjoyed our stay.

  • Stayed April 2013, traveled with friends
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ChrisYakima, General Manager at BEST WESTERN PLUS Lincoln Inn, responded to this review, April 30, 2013
Thank You for taking the time to respond to your stay with us. We take your comments very seriously and use them to improve to make your stay enjoyable and comfortable. I am so sorry we did not meet your full expectations. I hope in the future you will try and give us another try to meet your expectations. If we can be of any further assistance, please give us a call and we will be more then happy to help you. Thank you again and have a wonderful day!

Chris Gallegos-General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Warden
1 review
2 of 5 stars Reviewed April 20, 2013

We had a problem with ants in our room during our stay and also had cold showers:( the lobby, breakfast area and swim room looked updated and were nice but the halls and rooms didn't match the feel of the rest of the hotel. I was surprised we were not compensated more for the problems we experienced:(

  • Stayed April 2013, traveled with family
    • 2 of 5 stars Value
    • 2 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 2 of 5 stars Service

Review collected in partnership with Best Western

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ChrisYakima, General Manager at BEST WESTERN PLUS Lincoln Inn, responded to this review, April 22, 2013
Thank You for taking the time to respond to your stay here with us. I do want to apologize for not meeting your expectations. We take your comments and use them to improve so that our customers have a relaxing and enjoyable stay. We will make sure your experiences do not happen again. Thank you again and have a wonderful day!

Chris Gallegos-General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Cool, CA
Top Contributor
157 reviews 157 reviews
29 hotel reviews
Reviews in 61 cities Reviews in 61 cities
241 helpful votes 241 helpful votes
4 of 5 stars Reviewed April 8, 2013

This is one of the Best Western chain motels. We were passing through on our way from Canada to California and wanted an inexpensive, clean, safe place to stay. The Lincoln Inn meet all those criteria. The hostess was gracious and helpful. The rooms were well-maintained and tidy. The sound-proofing hid all road noises and our sleep was uninterrupted. Some times you just want a quiet place to spend one night with no other agenda than it be easy, cheap, and safe. This was a great choice for us.

  • Stayed July 2012, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ChrisYakima, General Manager at BEST WESTERN PLUS Lincoln Inn, responded to this review, April 10, 2013
Thank you so much for taking the time to let us know how we are doing during your stay here with us at the Best Western PLUS Lincoln Inn. We are so glad we made your stay enjoyable! If we can be of any assistance in the future for you accommodations, please give us a call! Thank You again and have a wonderful day!

Chris Gallegos-General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
BC
Senior Contributor
26 reviews 26 reviews
9 hotel reviews
Reviews in 11 cities Reviews in 11 cities
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed April 8, 2013

My husband and I went back here on our way down to Portland Oregon. The staff was fantastic, and this time the breakfast bar was fully functional (my last review noted the power issue)- and EXCELLENT. The room was clean and quiet. We didn't have time to make use of the pool - but when we checked in a family was doing so and having a great time. What I really liked is that the pool and fitness room was available 24 hours! Nice feature that accomadates everyone. Free parking and internet access. Will definately be back to stay again. If you are looking for good bang for your buck - I would recommend staying here while in Yakima.

  • Stayed April 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ChrisYakima, General Manager at BEST WESTERN PLUS Lincoln Inn, responded to this review, April 10, 2013
Thank you for taking the time to respond to your recent stay here with us at the Best Western PLUS Lincoln Inn, in Yakima Washington. We are so glad we made your stay enjoyable. Hopefully you will be able to take advantage of the pool on your next trip. Thank you again and if you any assistance in the future, please let me know. Have a wonderful day!!

Chris Gallegos-General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Moses Lake, Washington
Top Contributor
68 reviews 68 reviews
23 hotel reviews
Reviews in 20 cities Reviews in 20 cities
25 helpful votes 25 helpful votes
4 of 5 stars Reviewed February 18, 2013

I was pleasantly surprised with this hotel as I have stayed at 2 other hotels in Yakima and they were not good. This BW was very clean, comfortable and friendly. They have great rates especially for GOV'T Travelers. The rooms was very nice and comfortable. Nice big Firm mattress and quality linens. Several little things that make a nice difference. Nice oversized showers with ledges to sit soap and shampoo down on. Nice shower heads and large sink and mirror outside of the bathroom. Exhaust fan in the bathroom is nice and a simple thing that alot of hotels seem to lack. The breakfast was very large selection but I must admit the "hot" foods like eggs, sausage, biscuits and gravy was all a bit weird tasting and low quality. All of it was straight from can and very FAKE tasting. Blahhhhh!

Overall a very nice place. Call Jimmy John's for gourmet sandwiches, they deliver super fast!!

Room Tip: Third floor on either wing is nice and quite with no one above you and no elevators or vending makin...
See more room tips
  • Stayed February 2013, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ChrisYakima, General Manager at BEST WESTERN PLUS Lincoln Inn, responded to this review, February 19, 2013
Thank you for taking the time to let us know how your stay was with us at the Best Western PLUS Lincoln Inn in Yakima Washington. Your comments, good and not so good give us the information we need to improve to give our guests the Superior Customer Care they deserve. We will look into the issues you had to see where we can improve!! Hope to see you again soon. Thank you again and have a wonderful day!!

Chris Gallegos-General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Yakima, Washington
1 review
5 of 5 stars Reviewed February 18, 2013

In all of life you have joys, difficulties, and sometimes mournings. In this case My one of my family members passed away. Even though we were in deep mourning, the staff at this hotel was more gracious, than any hotel I have ever personally experienced. I travel for a living and I have been in more hotel rooms than a average person would stay in a lifetime. While grieving Saturday aft.we had a type of family meeting, (to be honest we literally took over the area where they served breakfast). When I mentioned that the coffee had grown cold, the attendant on duty profusely apologized. When the new coffee was ready he made sure that I had a fresh cup. While this was a small thing, and he was just doing his job, he went over and beyond the call of duty. When I inquired if i might bring in my fathers dog, he replied sure, after all you folks have been through, it is not a big deal. Attitudes like this like and the professionalisim in these duities were performed, will and have made my family a long time customer. Without a thought or reservation we as a family would like to personally say thankyou to your staff, management, and the owners of the Lincoln Inn property. When we return to Yakima and we will, your Hotel is at the top of the list of places to stay. Again Thankyou.


RK Schmoe, David Schmoe,Stanley Schmoe, Kevin Schmoe, and Paul Schmoe

  • Stayed February 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ChrisYakima, General Manager at BEST WESTERN PLUS Lincoln Inn, responded to this review, February 19, 2013
Thank you so much for taking the time to let us know how you stay was with us. We value your comments very much. I am very happy to hear we made your stay relaxing and comfortable during a rough time. We look forward to seeing you again in the future. Thank you again and have a wonderful day!

Chris Gallegos-General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

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Additional Information about BEST WESTERN PLUS Lincoln Inn

Also Known As:
Best Western Yakima
Best Western Lincoln Hotel
Yakima Best Western
Address: 1614 N First Street, Yakima, WA 98901
Phone Number:
Location: United States > Washington > Yakima
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Swimming Pool Wheelchair access
Hotel Style:
#4 Business Hotel in Yakima
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — BEST WESTERN PLUS Lincoln Inn 3.5*
Official Description (provided by the hotel):
Stay at this 100% Non-Smoking Yakima hotel in Washington. The Best Western Lincoln Inn offers a business center complete with fax and photocopy services. Each mini-suite guest room has a separate sitting and work area complete with two telephones, a microwave, a refrigerator, cable television with HBO and free high-speed Internet. Hotel guests start the day off right with a complimentary full hot breakfast. The hotel offers 24-hour fitness center and an indoor pool. ... more   less 
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