We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Dusty Dickinson was a great help!” 4 of 5 stars
Review of BEST WESTERN PLUS Lincoln Inn

Best prices for -
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 5 more sites!
Save
You added BEST WESTERN PLUS Lincoln Inn to your Saves list
BEST WESTERN PLUS Lincoln Inn
2.5 of 5 Hotel   |   1614 N First Street, Yakima, WA 98901   |  
  |  
Hotel website
  |  
Hotel deals
  |  
Hotel amenities
Special Offer
Stay 2X get $50 gift card
Ranked #8 of 24 Hotels in Yakima
Certificate of Excellence 2014
West Point
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
“Dusty Dickinson was a great help!”
4 of 5 stars Reviewed August 18, 2011

Dusty was great. I had called late in the afternoon for reservation. We arrived in town later in the evening and got lost, I called and she directed us in the right direction. Where we arrived at the motel the lobby was full of guests and she was by hereself. We had to wait a little while to get service but she welcomed us and made sure we knew what was happening while she accomadated the other guests.

  • Stayed August 2011, traveled with family
    • 3 of 5 stars Value
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ChrisYakima, General Manager at BEST WESTERN PLUS Lincoln Inn, responded to this review, August 22, 2011
First let me thank you for responding to your stay here with us. We take your comments very seriously. I will pass along to the employees that they are in deed doing a very good job. We strive to make our guests feel welcomed and comfortable. That is why Best Western is leading the industry in superior customer care! Thank you so much and if we can do anything for you in the future, please do not hesitate to give us a call!
Chris Gallegos-General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review

248 reviews from our community

Traveler rating
    111
    74
    38
    16
    9
See reviews for
87
48
21
67
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (29)
Date | Rating
  • English first
  • French first
  • Spanish first
  • Any
English first
Victoria, Canada
Contributor
18 reviews 18 reviews
14 hotel reviews
Reviews in 12 cities Reviews in 12 cities
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed August 14, 2011

The hotel was very good and comfortable. The location could have been better, but that is no reflection on the quality of the hotel and staff. Ms Dickinson was very good at doing everything - from baking cookies to unplugging toilets - she did it all. I hope the management rewards her accordingly. She gave us some tips on locations for supper. I was tired of driving and wanted to walk, but she insisted on calling us a taxi. The room was generally comfortable and very quiet. We had a great sleep that night. The free breakfast in the morning was excellent. There was lots of seating and the food was of high quality. I only rated the restaurant as 'good' as it would have been nice to have it open for lunch and supper, in addition to breakfast.

  • Stayed August 2011, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ChrisYakima, General Manager at BEST WESTERN PLUS Lincoln Inn, responded to this review, August 18, 2011
Thank You so much for taking the time to respond to your stay with us here at Best Western Plus Lincoln Inn, You comments are very important to us. We strive to make every guest feel comfortable and welcome. I will pass on your comments about our employees. Thank You again, and if we can be of any assistance in the future, please give us a call.
Chris Gallegos-General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Boise, ID
2 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed August 7, 2011

We arrived late evening along with lots of other guests. Dusty Dickenson was the only person working the desk, but despite having to multitask and answer loads of questions, she kept her sense of humor and nobody minded the wait. She was the face of Best Western for all of us in the lobby and represented the hotel like a pro. Very hospitable and made us feel at home. I travel quite a bit and have worked in the hotel industry; a good front desk person can make or break your stay and the impression you leave with.

The room was clean and comfortable; I'd stay there again and recommend it to a friend. Value was about average for a chain hotel.

Room Tip: Don't hesitate to ask for available options or what's going on around Yakima.
See more room tips
  • Stayed August 2011, traveled with family
    • 3 of 5 stars Value
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ChrisYakima, General Manager at BEST WESTERN PLUS Lincoln Inn, responded to this review, August 8, 2011
Thank You for responding to your stay here with us at Best Western Plus Lincoln Inn. We take your commments very seriously. I am so glad to hear that our staff made your stay memorable. I will pass your comments on to the staff, to let them know they are making our guests feel welcome and their stay memorable. Our goal is to lead the industry in superior customer care! Thank you again for letting us know your stay was to your satisfaction. If we can be of any further assistance to you, please feel free to give me a call. Have a great day.
Chris Gallegos- General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Cary, NC
Top Contributor
161 reviews 161 reviews
74 hotel reviews
Reviews in 73 cities Reviews in 73 cities
94 helpful votes 94 helpful votes
3 of 5 stars Reviewed July 28, 2011

The Best Western Yakima is a good spot to stay. It's convenient to the highway and an easy drive to downtown and the wineries. The lobby and breakfast areas have been updated very well, but the rooms are still out of the 1990s. We got the room on Hotwire at a great rate and a 3.5-star rating, which was too high...should be a 2.5 or maybe 3-star. However, I would stay here again, even though our view was of a fence that somewhat masks an RV park. The Best Western is a solid choice for Yakima, especially if you can find a good rate.

Stayed June 2011, traveled as a couple
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ChrisYakima, General Manager at BEST WESTERN PLUS Lincoln Inn, responded to this review, August 1, 2011
Thank You for taking the time to respond to your stay here with us at the Best Western Plus Lincoln Inn in Yakima Washington. We strive to make everyone feel welcome and enjoy their stay. I am sorry we did not completely meet your expectations. We do take your feed back very seriously and will use your comments to better accommodate you and future guests. Looking forward to seeing you on your next trip to Yakima Washington.
Chris Gallegos-General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hennessey, Oklahoma
2 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed July 17, 2011

Motorcycle broke down and was towed to Yakima on a saturday evening on a holiday weekend. Hotel was across the street. Dusty Dickenson at the front desk did an excelent job of getting me the best room at a good price. Dusty was very friendly and assited me in everything I needed from where to order dinner to making a flight to get home and even to get me a cab to get to the airport on time. Even went out of her way to get a pocket knife shipped home because i couldn`t take it on the plane. Dusty Dickenson is the kind of person that we want to meet when we check in and need special attention. Great job.

  • Stayed July 2011, traveled with friends
    • 4 of 5 stars Value
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ChrisYakima, General Manager at BEST WESTERN PLUS Lincoln Inn, responded to this review, July 18, 2011
First, let me thank you for responding to your stay with us here at the Best Western Plus Lincoln Inn here is Yakima Washington. I am so sorry about your misfortune on your road trip. I hope we made it a little better for you. We strive to make our guests feel special and welcomed. We hope you will join us again in the future, when you are taking another road trip our way. Thank you again and have a wonderful day.
Chris Gallegos- General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Seattle, Washington
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed July 4, 2011

Haven't written a review before but felt compelled to write for this hotel. We were in town for a soccer tournament and were checking in late after dinner. We were greeted at the front desk by Dusty, who after a very long day, was just managing to grab a bite thanks to one of the kind guests who got her a s/w. Dusty started to check us in when the internet connection for the area went down. She patiently worked all options and finally processed it manually - all with a smile. Meanwhile, a few more guests were behind all us.

All through this she was very apologetic and did her work with a smile on her tired face.

Her dedication to customer service made me write this review as it's an example of all staff at the hotel ,which is nicely furnished and has a good breakfast included.

It's Best Western when we are in Yakima next time.

  • Stayed June 2011, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ChrisYakima, General Manager at BEST WESTERN PLUS Lincoln Inn, responded to this review, July 5, 2011
Thank You so very much for taking the time to respond to your stay with us here at Best Western Plus Lincoln Inn. I am very pleased to hear that your stay with us was to your satisfaction! We take pride in making our guest feel comfortable and relaxed. Customer Care is were it is at. I will pass your comments onto Dusty as well as the entire staff. Thank You again and hope to see you again in the near future. Have a wonderful day!
Chris Gallegos-General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Chicago, Illinois
Senior Contributor
28 reviews 28 reviews
4 hotel reviews
Reviews in 13 cities Reviews in 13 cities
19 helpful votes 19 helpful votes
1 of 5 stars Reviewed June 24, 2011

We stayed overnight. Thank God it was not longer. Hotel seemed to be best of the ones on strip..not saying a lot here. Very crummy area. Lots of transients due to beautiful mission for the homeless nearby. If possible bypass Yakima altogether and stay elsewhere. Yuck! Bad eating places nearby, bad stay.

  • Stayed June 2011
    • 1 of 5 stars Value
    • 1 of 5 stars Location
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotels you might also like...
mm/dd/yyyy mm/dd/yyyy
Prices are for 1 room, 2 adults
Price Your Stay

Been to BEST WESTERN PLUS Lincoln Inn? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about BEST WESTERN PLUS Lincoln Inn

Address: 1614 N First Street, Yakima, WA 98901
Phone Number:
Location: United States > Washington > Yakima
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Swimming Pool Wheelchair access
Hotel Style:
#4 Family Hotel in Yakima
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — BEST WESTERN PLUS Lincoln Inn 2.5*
Number of rooms: 75
Official Description (provided by the hotel):
Stay at this 100% Non-Smoking Yakima hotel in Washington. The Best Western PLUS Lincoln Inn offers a business center complete with fax and photocopy services. Each mini-suite guest room has a separate sitting and work area complete with two telephones, a microwave, a refrigerator, cable television with HBO and free high-speed Internet. Hotel guests start the day off right with a complimentary full hot breakfast. The hotel offers 24-hour fitness center and an indoor pool. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Expedia, Orbitz, Booking.com, Hotels.com, Travelocity, Priceline and Cheap Tickets so you can book your BEST WESTERN PLUS Lincoln Inn reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Best Western Yakima
Best Western Lincoln Hotel
Yakima Best Western

Owners: What's your side of the story?

If you own or manage BEST WESTERN PLUS Lincoln Inn, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.