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Holiday Inn Yakima: Traveler Reviews

3.0 of 5
802 East Yakima Avenue, Yakima, WA 98901
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Holiday Inn Yakima
Ranked #7 of 25 hotels in Yakima
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51 reviews from our community

    Trip type
Traveler rating
    27
    17
    5
    1
    1
Date Rating
Bend, OR
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
2 helpful votes 2 helpful votes
“Holiday Inn Yakima”
5 of 5 stars Reviewed December 3, 2012

We have NJROTC competitions in Yakima and our hotel of choice is always the Holiday Inn. This Holiday Inn is one of the nicest I have stayed in, rooms are so nice, beds are comfortable and the bathrooms are roomy. the times I have stayed there has always been some sort of sporting event, so the hall ways can tend to be noisy at late hours, but that is my only complaint, overall a great place to stay.

  • Stayed November 2012, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
Ask lisantrvl about Holiday Inn Yakima
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Manager802, Manager at Holiday Inn Yakima, responded to this review
December 11, 2012
Dear lisantrvl,

Thank you for taking the time to review our hotel! I am delighted to hear that we are your hotel of choice when visiting the Yakima area. We appreciate you loyalty.

I'm glad that you enjoyed your guest room, your comfortable beds and the spacious bathrooms! I appreciate your feedback on the noise level in the hallways during sporting weekends. I will pass this information on to our staff, so that we can continue to monitor hallways during these times in an effort to ensure all of our guests can enjoy a quiet room.

Thank you again, and we look forward to having you here with us in the future!

Sincerely,

Jenny J.
Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Vancouver
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
2 helpful votes 2 helpful votes
“Amazing place for such a great price”
5 of 5 stars Reviewed November 5, 2012

My family and I have stayed in a lot of hotels in the fifty dollar price range and this one is by far the nicest. It's comfort, cleanliness, and good service is more like those hotels that charge closer to one hundred dollars. We will definitely stay here again when we come back to Yakima and really hope they don't realize they are under charging. :)

Room Tip: We had two rooms, one on each side and both were good.
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  • Stayed September 2012, traveled with family
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
Ask jenjonesbc about Holiday Inn Yakima
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Manager802, Manager at Holiday Inn Yakima, responded to this review
November 19, 2012
Dear jenjonesbc,

Thank you so much for your review of our hotel. I am delighted to hear you enjoyed your stay, and that you found our hotel to be clean, comfortable, and our staff friendly!

These are all things our staff takes great pride in, and I will be sure to pass your kind words along to everyone.

Thank you again, and we look forward to having you here with us in the future!

Sincerely,

Jenny J.,
Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Kirkland, Washington, United States
Contributor
11 reviews 11 reviews
9 hotel reviews
Reviews in 8 cities Reviews in 8 cities
5 helpful votes 5 helpful votes
“Great Service!”
5 of 5 stars Reviewed October 26, 2012

His was my second stay for business and will continue to use this hotel. The staff is very professional and helpful. Ideal location with the Yakima Convention Center right across the street. Easy Internet access and nice work space in the room. Beds are firm but not hard and they give you a couple of choices of pillows to use. Don't miss the breakfast specials, good way to start the day!

Room Tip: I like the third and forth floors..........nice views!
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  • Stayed October 2012, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
Ask Jim F about Holiday Inn Yakima
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Manager802, Manager at Holiday Inn Yakima, responded to this review
November 19, 2012
Dear Jim F,

Thank you for taking the time to write your review of our hotel. I am pleased to hear that you enjoyed your stay and found our staff professional and helpful! I will pass your kinds words along to them.

I am also happy that you found your room to be comfortable, including your pillow options and great Internet speed, and that you enjoyed the view of our beautiful valley.

You are right - our breakfast specials are a great way to start the day!

We look forward to having you here with us in the future!

Sincerely,
Jenny J.
Manager
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Seattle, Washington
Top Contributor
74 reviews 74 reviews
6 hotel reviews
Reviews in 32 cities Reviews in 32 cities
29 helpful votes 29 helpful votes
“Hassles with my reservation spoiled an otherwise good stay”
3 of 5 stars Reviewed October 16, 2012

When I arrived at the Yakima Holiday Inn, after a dificult four-hour drive over the Cascades, the last thing I wanted to hear was, "We can't find your reservation." I had to hassle with the desk about the missing reservation, then found out they still had rooms available. I was not able to get it at the group rate (which I had originally booked) and had to hassle three more times before things were resolved.

Having said that, I still left the hotel two days later uncertain about whether or not I was going to be billed for a "no show" on the missing reservation.

The room was quiet, the bed was comfortable, the view of the sunrise over the eastern Yakima hills was spectacular, and the one breakfast I ate at the hotel restaurant was good. I just had this gnawing feeling the whole time I was there because of the desk hassles. The whole time I was wondering about the principle of "the customer is always right." If I had been met with an apology, and the attitude that he would take care of it, things could've been different.

  • Stayed October 2012, traveled on business
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 3
Ask VolkertV about Holiday Inn Yakima
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IHGCare, Guest Relations Manager at Holiday Inn Yakima, responded to this review
October 31, 2012
Dear VolkertV,

Thank You for writing a review about your recent stay with us. It delights me you enjoyed the view of the Yakima hills from your...
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Seattle, Washington
Senior Contributor
39 reviews 39 reviews
7 hotel reviews
Reviews in 15 cities Reviews in 15 cities
9 helpful votes 9 helpful votes
“Very nice, clean and friendly place to stay.”
5 of 5 stars Reviewed October 11, 2012

Was in Yakima on business and stayed at this hotel. Our conference was at the Convention Center, which is just "kiddy-corner" across the street so the location was great. This hotel is quite new and very nice. The restaurant/bar was good, prices were average for a hotel property. The rooms were set up smartly, with a great desk area (complete with plenty of places to plug in chargers and computers) and plenty of space around the beds, desk and seating areas. Also, very quiet. The beds themselves were quite nice, clean and comfortable! The bathroom area was fine, and they provided EXTRA shampoo, conditioner and soap, which is always nice! The fitness room was a bit small, but hardly anyone ever uses that (or so it seems when I travel) so I never had to wait for anything. The fitness center and pool/hot tub area were open 24 hours w/ your room key, and that was really great. Typically hotels close the pool from 10-10 so I never get to swim!

The location is great if you are doing anything in "downtown Yakima." We were able to walk to many different restaurants and bars.

  • Stayed September 2012, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask Alisha H about Holiday Inn Yakima
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Manager802, Manager at Holiday Inn Yakima, responded to this review
November 19, 2012
Dear Alisha H,

Thank you so much for your review of our hotel. I am delighted to hear you enjoyed your stay, and that you found our location convenient to both the Yakima Convention Center and local area downtown attractions!

I am so glad you enjoyed our restaurant, the comfort of your room, and the 24-hour availability of our fitness center and pool area!

I will be sure to pass your kind words along to everyone on our team.

Thank you again, and we look forward to having you here with us in the future!

Sincerely,

Jenny J.,
Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Holiday Inn Yakima

Also Known As:
Holiday Inn Yakima Hotel
Holiday Inn Yakima Hotel Yakima
Address: 802 East Yakima Avenue, Yakima, WA 98901
Phone Number:
Region: United States > Washington > Yakima
Amenities:
Business Center Fitness Center Free High-Speed Internet Free Parking Pets Allowed Restaurant Swimming Pool Wheelchair access
Hotel Style:
#2 Family Hotels in Yakima
#7 Business Hotels in Yakima
Price Range: $$
Hotel Class:3 star (3*)
Reservation Options:
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