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“Wonderful Staff Help” 5 of 5 stars
Review of Comfort Suites

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Comfort Suites
2.5 of 5 Hotel   |   3702 Fruitvale Blvd., Yakima, WA 98902   |  
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Ranked #8 of 24 hotels in Yakima
Chehalis, Washington
2 reviews
Reviews in 2 cities Reviews in 2 cities
“Wonderful Staff Help”
5 of 5 stars Reviewed May 20, 2013

We arrived at the Comfort Suites tired from packing and traveling all day. The young lady at the desk told me that it was fine that my husband uses a scooter and has a service dog, Henry, an English Mastiff. She arranged for a room that really suited our needs, explained where the laundry and dog walking were located and gave me a big smile. The rest of the staff was just as helpful, giving me directions to places and doing things like help move chairs in the dining area so the scooter and Henry, who weighs 200 pounds would fit. Everyone was so pleasant and helpful even though I could see they were busy with other customers and activities. It started our trip off really well.

  • Stayed May 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
cjaysus, General Manager at Comfort Suites, responded to this review, July 17, 2013
Thank you so much for taking the time to send in your review. We are very pleased that you enjoyed your stay. It means a lot to our employees to see that their efforts in making our guests feel at welcome does not go unnoticed. I will make sure your kind comments are shared with the staff. Henry was a pleasure to have as a guest as well.

Thank you once more and we look forward to seeing you again!
Connie
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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118 people have reviewed this hotel

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (16)
Date | Rating
  • English first
  • German first
  • Any
English first
Medford, Oregon
Top Contributor
114 reviews 114 reviews
36 hotel reviews
Reviews in 43 cities Reviews in 43 cities
67 helpful votes 67 helpful votes
3 of 5 stars Reviewed April 9, 2013

My normal Yakima hotel was full so being a Choice Rewards member I decided to try this Comfort Suites for one night. Overall not bad, staff was pleasant and helpful and the room was clean enough. Some of the common areas of this property are getting a little worn and could use some maintenance. This property is nowhere near downtown Yakima but is surrounded by plenty of shopping and restaurants. Would stay here again if needed.

  • Stayed April 2013, traveled on business
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
cjaysus, General Manager at Comfort Suites, responded to this review, July 17, 2013
Thank you for taking time out to write a review for us. We so appreciate you staying at Comfort Suites.And we hope to serve you in the near future.

Best Wishes,

Connie
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Nampa, Idaho
Senior Contributor
38 reviews 38 reviews
14 hotel reviews
Reviews in 23 cities Reviews in 23 cities
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed March 24, 2013 via mobile

This is another example of reliable consistent value from the Choice chain. The hotel was clean and nicely decorated. One example: the lobby ceiling fans are in the shape of a hand fan, not the traditional straight blades. The breakfast area was clean, food temperature was hot or cold as appropriate, and service was friendly. We will stay here again if we are back in this area.

  • Stayed March 2013
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
cjaysus, General Manager at Comfort Suites, responded to this review, July 17, 2013
Cherlyz

Thank you very much for your review. We appreciate your feedback, and we are very pleased that you choose to stay at our Comfort Suites. We are looking forward to your return visit.

Connie
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Nampa, Idaho
Senior Contributor
38 reviews 38 reviews
14 hotel reviews
Reviews in 23 cities Reviews in 23 cities
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed March 24, 2013

This is another example of reliable consistent value from the Choice chain. The hotel was clean and nicely decorated. One example: the lobby ceiling fans are in the shape of a hand fan, not the traditional straight blades. The breakfast area was clean, food temperature was hot or cold as appropriate, and service was friendly. We will stay here again if we are back in this area.

  • Stayed March 2013
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
cjaysus, General Manager at Comfort Suites, responded to this review, July 15, 2013
First I would like to thank you for your stay at Comfort Suites in Yakima.We hope to serve you again in the near future. Bacon or sauage yes one or the other should have been out for our guest.I apologize for that .On your future stay if there is no sauage or bacon please bring that to our attention. It is our goal to please our guests

Thank you,


Connie Webb G.M
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Seattle, Washington
Contributor
19 reviews 19 reviews
19 hotel reviews
Reviews in 17 cities Reviews in 17 cities
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed March 10, 2013

Clean and well maintained establishment. Location is perfect for a trip to White Pass or other local attractions. Close to shops and restaurants. Staff members were all nice and friendly. Our room was clean and spacious. Microwave and refrigerator were all clean and worked well. Beds were comfy and room heater worked flawlessly. Indoor pool was good with warm and clean water. Just a few notes though. First, although there is a wall sign asking you to take shower before jumping in the pool, there is no shower booth in the pool area! Second, breakfast is a bit disappointing compared to other Comfort Suites or Inns. No hot bacon or sausage but just sausage gravy. It was yummy but some may prefer regular sausages or bacon strips. A couple of tips. The entrance to the dining area, which serves coffee and hot water all day, has a large standing signboard that almost blocks the doorway. I actually thought the hall was closed. Just go passing the signboard to get what you want. Second, the streets near the hotel, especially the ones leading to downtown, are quite empty and poorly lit at night. Please be sure to drive safely and keep the speed limits. I have seen police officers with radar speed guns lurking in the parking lots by the streets. Overall, it is an excellent and affordable hotel for a trip to Yakima and I definitely recommend it.

  • Stayed March 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
cjaysus, General Manager at Comfort Suites, responded to this review, July 15, 2013
Let me start by thank you for your stay at Comfort Suites in Yakima. And we are looking forward to sreving you in the future. On yout next stay please bring the sauage or bacon to our attention if you do not see it on our hot food items.All our employees want to make our guest stay a great one.

Thank You,

Connie Webb
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Pomeroy, Washington
Contributor
13 reviews 13 reviews
5 hotel reviews
Reviews in 7 cities Reviews in 7 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed February 22, 2013

We go thru here a few times a year we are volunteerswith a aging and longterm care group. the staff here all are so friendly and so cheerful it makes you feel very good. The rooms are clean and well cared for. I wish the coffee pots in the rooms made more than one cup at a time because we always share a room. The breakfast is very good and they keep it up and stocked. And of course there is always plenty of coffee there and cookies at the desk.

  • Stayed February 2013, traveled on business
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
cjaysus, General Manager at Comfort Suites, responded to this review, February 26, 2013
We appreciate you taking the time to review our hotel on TripAdvisor! It is a pleasure knowing that you and your friend were taken care of by our staff. Our employees take a lot of pride in their work and strive to make all our guests feel right at home!
Thank you so much for choosing our Comfort Inn & Suites for your recent stay, and we can’t wait to have you return!

Connie ~
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Salt Lake City, Utah, United States
Top Contributor
61 reviews 61 reviews
23 hotel reviews
Reviews in 28 cities Reviews in 28 cities
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed February 14, 2013

This is the third time I stayed at this hotel. It is immaculately clean and the staff is very friendly and helpful. My room was perfect, including the jetted tub. If you're in Yakima, stay here, you won't regret it.

  • Stayed February 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
cjaysus, Manager at Comfort Suites, responded to this review, February 20, 2013
Dear Guest,
Let me start by thanking you for the review on TripAdvisor regarding your recent stay at our Comfort Suites in Yakima
We are thoroughly pleased that you enjoyed your stay. We strive daily to make sure all of our guests have a satisfying experience.
Again, thanks for taking the time and we look forward to seeing you again!

Have A Great Day
Connie Webb G.M
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Comfort Suites

Address: 3702 Fruitvale Blvd., Yakima, WA 98902
Phone Number:
Location: United States > Washington > Yakima
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Swimming Pool Wheelchair access
Hotel Style:
Ranked #8 of 24 hotels in Yakima
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Comfort Suites 2.5*
Reservation Options:
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Also Known As:
Comfort Hotel Yakima
Comfort Suites Yakima
Yakima Comfort Suites

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