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Comfort Suites: Traveler Reviews

2.5 of 5
3702 Fruitvale Blvd., Yakima, WA 98902
Hotel amenities
Comfort Suites
Ranked #5 of 25 hotels in Yakima
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86 reviews from our community

    Trip type
Traveler rating
    52
    17
    10
    5
    2
Date Rating
Asheville, North Carolina
1 review
“Excellent staff”
5 of 5 stars Reviewed October 6, 2012

My siblings and I selected Comfort Suites as our place to stay for a family gathering because of the pool, which was great for the kids. Unfortunately, we all got scammed by some on-line referral source, so when we arrived we did not actually have reservations, and the hotel was almost full. Carmen found us all excellent rooms and charged us the on-line price rather than the higher rate for those specific rooms. The manager, Tracy, worked with us to resolve the scam so that we were not charged twice. I would recommend the hotel because of the professional and personable staff. In addition, the hotel was clean, perfectly located for our needs, and ideal for the kids and adults alike.

  • Stayed October 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
cjaysus, General Manager at Comfort Suites, responded to this review
February 21, 2013
Dear Guest,
Thank you for rating our hotel on TripAdvisor! It’s nice to hear that you were pleased not only with our hotel but the staff as well. We appreciate you taking the time to review our hotel on TripAdvisor! It is a pleasure knowing that you were taken care of by our staff. Our employees take a lot of pride in their work and strive to make all our guests feel right at home!

Connie Webb G.M
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Omaha, Nebraska
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
Reviews in 5 cities Reviews in 5 cities
1 helpful vote 1 helpful vote
“Clean and quiet”
4 of 5 stars Reviewed September 26, 2012

We had a very nice stay at the Comfort Suites while in town for a wedding. It was easy to find. The front desk staff was courteous and helpful. I forgot my comb and my toothpaste and they had some downstairs for me when I asked, at no charge. Our room was clean and the bed was very comfortable. My only reason for not giving a 5 rating is that when housekeeping came around we were just packing up to head out. We told them we would be gone in 20 minutes and they never came back to tidy up our room. I have a messy 2 year old so it would have been nice to have a vacuum run and some clean linens delivered. This definitely wouldn't prevent me from staying there again, but it was a little annoying. The wall air conditioner could be a bit noisy when it kicked on, but it was enough to disturb my sleep. The breakfast was simple, but enough for everyone to find something they would like. The fresh waffles were a big hit with my husband. We even hit the pool, which wasn't huge, but there was plenty of space for us to relax a bit and my daughter to get her swimming in.

  • Stayed September 2012, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
cjaysus, General Manager at Comfort Suites, responded to this review
February 21, 2013
Dear Valued Guest,

I would personally like to thank you for staying at our Comfort Inn & Suites in Yakima! We received your compliments & are pleased that you enjoyed your stay!
We appreciate you taking the time to post a review on TripAdvisor. I will be sure to pass on to our staff members your compliments.
We look forward to having you stay with us again!

Connie Webb G.M
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Victoria, British Columbia, Canada
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
Reviews in 6 cities Reviews in 6 cities
2 helpful votes 2 helpful votes
“Staff”
4 of 5 stars Reviewed September 23, 2012

Carmen at the hotel took very good care of us, helped me locate areas downtown and gave me 2 ways took get there. Room was very clean, put us on top floor so we did not have other patrons bouncing around above us. Breakfast was also included but we slept in. Note a McDonald's was around the corner and another place across the street. You are far enough off the highway and just outside the main part of town too get a good rest. Good place to stay overall.

  • Stayed September 2012, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask Michael M about Comfort Suites
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
cjaysus, General Manager at Comfort Suites, responded to this review
December 27, 2012
Dear Guest,
Let me start by thanking you for the review on TripAdvisor regarding your recent stay at our Comfort Suites.
We are thoroughly pleased that you enjoyed your stay. Our staff members have been with us for a number of years, and I can honestly say they love what they do and it is reflected back to our guests.
We look forward to having you, your friends and family stay with us again!

Connie
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Potlatch, Idaho, United States
1 review
1 helpful vote 1 helpful vote
“carmen took great care of us!!!!”
5 of 5 stars Reviewed September 18, 2012

We rode in late evening and Carmen took wonderful care of us putting our rooms side by side and close to the hot tub. The rooms were very clean and the staff very pleasent, especially Carmen. The breakfast was included and wasnt toast and coffee. It was everthing you want and more. I highly recommend carmen to take care of you.

  • Stayed August 2012, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask Jeffery S about Comfort Suites
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
cjaysus, General Manager at Comfort Suites, responded to this review
December 27, 2012
Thank you so much for your review of our Comfort Inn & Suites on TripAdvisor! It’s a pleasure knowing that you enjoyed your stay. I will be sure pass on your review to Carmen and other staff members. Can’t wait to have you stay with us again!

Thank You
Connie
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Sidney, Canada
Contributor
13 reviews 13 reviews
8 hotel reviews
Reviews in 9 cities Reviews in 9 cities
9 helpful votes 9 helpful votes
“An ordinary hotel”
3 of 5 stars Reviewed September 16, 2012

We stayed one night at this hotel, and although quite clean, it was not as comfortable a stay as others along our cross-country route. The refridgerator in the room was so noisy that we needed to turn it off at night in order to sleep. However, the room was nice and bed comfortable. They shouldn't advertize that they have an exercise facility, as the equipment was poor and room too hot - they should improve this. The hot and cold breakfast met our needs.

Room Tip: Rooms on the main entrance side might be quieter.
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  • Stayed September 2012, traveled as a couple
    • 3 of 5 stars Value
    • 2 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
Ask HD53 about Comfort Suites
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
cjaysus, General Manager at Comfort Suites, responded to this review
September 18, 2012
We apperciate and value our guest comments. It is our hope that your next visit to Yakima that you would reserve your room with us.Thank you for your most resent stay.

Best Regards,

Connie Webb
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
 
 
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Additional Information about Comfort Suites

Also Known As:
Comfort Hotel
Comfort Hotel Yakima
Comfort Suites Yakima
Yakima Comfort Suites
Address: 3702 Fruitvale Blvd., Yakima, WA 98902
Region: United States > Washington > Yakima
Amenities:
Business Center Fitness Center Free Breakfast Free High-Speed Internet Free Parking Pets Allowed Swimming Pool Wheelchair access
Hotel Style:
#3 Family Hotels in Yakima
#5 Business Hotels in Yakima
Price Range: $$
Hotel Class:2.5 star (2.5*)
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