I booked a room on line and it said that it didn't work. So I booked the same room again and of course they charged me double for my room. Called the front desk and a very nice gentlemen helped me to correct it and I told him that I had 2 dogs and he said no problem your room total will be about $91.00 dollars. Got to the hotel about 10:30 a.m. and we were able to check in which was great got the keys to our room. Got the car all unload and our stuff to the room and the phones rings and I answer it and it's the front desk asking me if I had any dogs and I replied yes I have 2. So I had to go back to the front desk and fill out some paper work and she proceeded to tell me that they charge $15.00 dollars per dog per day. I said you have got to be kidding me. No sorry that's what we charge.I told her nobody told me there would be any kind of charge. So I ended up paying an extra $60.00 dollars on top of what I was already paying for my room mind you I have a 3 pound dog and a 8 pound dog I was so mad at this point but what could I do I traveled 240 miles and I just wanted to be done. And they also made me move all my stuff to another room which was clear across the other side of the hotel. Later on that evening I spoke to another person told her my whole situation and she said that she would speak to the manager to see if there was anything that they could do. But of course there was nothing they could do because that's the policies. If I had known that I would of left my dogs at home. This hotel is suppose to be dog friendly and they aren't. I work in the Hotel industry and we allow pets in our rooms and don't charge a thing. I will never be back.
- Also Known As:
- Clarion Hotel Yakima
- Yakima Clarion
- Clarion Yakima
- Official Description (provided by the hotel):
- With 208 spacious guestrooms and almost 10,000 square feet of flexible meeting space, we are Yakima's largest full-service hotel and conference center. Additional amenities include 2 outdoor seasonal pools, year-round outdoor hot tub, fitness room, room service, restaurant, lounge and guest laundry. Excellent location near the Yakima Convention Center with ample free parking available. ... more less
- Reservation Options:
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