I'd like to extend my heartfelt thanks to Monica, Joce, and Savannah at the Yakima Oxford Suites. I arrived as a last minute unexpected guest tonight with a very ill 7 year old. Between the time I checked in, and got my kids out of the car and had them in the lobby, Monica and Joce had a care package of 4 beverages, a bag full of saltine crackers, a few rolls, plastic bags, latex gloves, detergent, fabric softener, AND $2 in quarters for any necessary laundry!!!!!!!!!! I was assisted down to my room. Before I even had all of my stuff in my room, Savannah the room keeper was at my door, with extra bedding and towels, and extended a warm and heartfelt offer to help if I needed anything.
I've stayed at hotels all over the world. I've NEVER....EVER experienced such exemplary customer service as I have at this hotel. This staff deserves HUGE recognition for their outstanding efforts and attitudes in their proactive and personable service.
Monica, Joce, Savannah - Many thanks from me and the boys. I'll recommend this hotel to anyone I know traveling to Yakima. And if I have the need to come back, Oxsford Suites Yakima will be the first hotel I call. The manager should feel very lucky that these ladies have chosen this hotel as their place of employment. They just scored many points with me. And by the reviews from other guests, I see I'm not the only one that has appreciated and enjoyed their stay here.
- Official Description (provided by the hotel):
- Exceptional has never been so affordable! Located on the banks of the beautiful Yakima River and footsteps from the Yakima Greenway Path, the Oxford Suites Yakima is just minutes away from the Yakima Valley Convention Center, Legends Casino, Yakima SunDome, Capitol Theatre and breathtaking wine country. Complimentary amenities include Full Hot Breakfast Buffet, Evening Reception, High Speed Wi-Fi, Parking, Indoor Pool, Spa & Fitness Center. ... more less
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- Also Known As:
- Oxford Suites Yakima Hotel Yakima
- Oxford Hotel Yakima