Reservations - no one in office could speak English. I had to talk slow and spell everything out. I was told check-in was at 3p, but if I decide to come early let them know. I called early, checked in about 4p and the rooms were not ready. They said, it would be ready in 45 minutes. I drove 3 hours to this hotel and now I need to wait another 45 minutes.
Staff Service - the worst. They all had mad looks on their face. They wouldnt speak when spoken to. The manager (Tiara) is the rudest mother f___r. I think Motel6 or Rathole Motel would have better service then they did.
Rooms - smell like smoke. smell old. raggedy towels with rust and holes that you would use to wash your car with. Bed sheets had blood stains. Bed is hard as a rock. Shower stall with dirty and tub calking/walls were not professionally done. Visible holes in wall under sink. Heater panel was coming off the wall. No iron in room. Cots cost an extra $10 (cash). Picture frames were cracked. Water from shower was rusty brown. Windows/walls are paper thin -- you can hear every car drive by and everyone in the hallway.
Pool/Jacuzzi - jacuzzi was not working (no water). Pool area was put together by some first time handyman with curtain from the 50's.
Lobby - looks like a livingroom. No public restrooms in lobby area. You need to go to your room to use one.
No elevator. Sucks for you if you have heavy luggage, in a wheelchair, carrying groceries, or baby stroller. Start walking up the stairs or stay on the 1st floor (smoking rooms).
Free wifi, internet. Well, yes it was free, but good luck using it. They only had 1 computer in the lobby in front of everyone, no privacy and kids were always on it.
Finally. If it sounds too good to be true. It is. We were there for a statewide girls basketball tournament. When I called over 5 hotels, they were booked and/or prices started at $120/night. Econolodge was $55/night. I should have thought something was funny when hotels across the street were charging almost double. It also didn't help that they took the best pics in the hotel -- no 360 views.
- Also Known As:
- Econo Lodge Yakima
- Yakima Econo Lodge
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