My wife and I stayed here for one night in May 2013. I have mixed feelings about this motel. It was the most expensive motel in our two-week trip ($76 plus tax, with Choice Privileges senior discount rate.) Being relatively expensive, we had high expectations, which were mostly unfulfilled, as will be explained.
FIRST THE GOOD POINTS: Quality Inn Yakima is easily located. It is located near the freeway exit (# 36??), and it is located directly across from Yakima's largest shopping mall. An excellent seafood restaurant is situated about a block from the motel. The full breakfast was excellent, and there was plenty of seating in the dining room. The pool is medium sized, and is well maintained and clean. The general manager, who has managed the motel for about six months, was VERY HELPFUL in helping me get to an optical shop at the mall, to replace eyeglasses I'd forgotten at home prior to the trip. The ice machine works great, but its location is disguised as a motel room on the second floor.
NOW FOR THE BAD POINTS: It is a relatively old motel, dating back to the 1960s, as judged from fixtures in the room. The room is spatious, especially with one bed. Carpeting should be cleaned. I am certain that this motel did not begin like as a Quality Inn; it has the exterior walkways that were common among motels of the 1960s: Motel 6, the older Days Inn, or the older Holiday Inn chains. This style of walkway means that strangers walk past the room's window, which compromises privacy. There are many signs that maintenance was skimpy in the past: cracked, stained concrete, worn paint on the walkways, no elevator, low-definition older picture-tube TV in the room, cold water in the swimming pool (which had been described as "heated."), no Jacuzzi spa. FULL-DAY ADVANCE FOR CANCELLATION POLICY: Especially annoying was that the hotel requires a full 24-hour advance notice for cancellation of a reservation. This differs strongly from the motel industry standard: "4pm on day of arrival." After making the booking, I worried that, if my car broke down in the 350 mile drive from Boise ID, My $76 + tax advance payment would be totally lost. I discussed this topic directly with the general manager, who replied that, in such an emergency, consideration would be given. That too, is ambiguous; would my deposit then be refunded? He should state clearly what emergencies would lead to a refund, and which would not. The cancellation policy is so important to travelers, that I am certain that this motel loses business by having a restricted policy, even if exceptions can (maybe) be granted.
I regularly watch the travel channel series, HOTEL IMPOSS IBLE, with host Anthony Melcouri. I anticipate that, if Anthony inspected Quality Inn Yakima, he would decree that this motel must be upgraded through remodeling. I disagree about remodeling. QIY's style is certainly old, but the solution is NOT remodeling. Remodeling costs plenty, and it will lead to even higher rates. I suggest instead, that the motel be left as it is, but the rates be reduced by $20 to $25. I criticize the motel because it is too expensive for what it is: At $76, it is overpriced; but if the price were reduced to about $50.00, I would be happy with it. Finally, I suggest that Quality Inn inspectors should visit the motel to judge whether it meets general standards of the Quality Inn chain. This property would be more suitable if rebranded as a Rodeway Inn, an Econo Lodge, a Travel Lodge, or other economy brand, rather than as a Quality Inn. SB
- Also Known As:
- Quality Inn Yakima
- Yakima Quality Inn
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