Room 413 at the Chateau Westport was the worse room I ever stayed in my 41 years of life on this planet. It really made me miss our camper. This is our first time staying at this hotel and the reviews weren't so bad. So why not right? It's a bit pricey ($154 per night) for such an old run down hotel but there's not much to choose from in the Westport area. We reserved the 2 queen beds room with kitchenette. Smaller room than we expected from the website pictures.
Saturday: Tired from our drive, we waited till 4pm to check in because I read in one for the reviews they won't let you check in early. After we awkwardly checked in and got our room KEYS. Chuckles... we never had real metal keys to a room before. It's usually a card. Anyhow, as we're approaching the room, I notice it was bordered by ice makers and staff elevator. Too tired to really think much about it, we open the two small windows to ventilate our stuffy hot room which didn't do much because there was no airflow due to the location of the window. I noticed there was no bed skirts on any of the exposed box springs along with brown stains on one blanket towards the foot of the bed. Once again, too tired to really care to change out the blanket.
We decided to head to the beach so the room can air out for a few hours. Well, it didn't until late at night. We kept the windows open all night just to make it livable. Seriously, no air conditioning or fan in this room.
This is when it all started: Woken up at.....
2 am with guests running to the elevator yelling at each other. Bed was uncomfortable.
3 am: the lamp in the room has been flickering on and off in the darkness. I thought the Aliens were here for me until my husband figured out it was a loose bulb. LOL
4 am: people getting chest full of ice nonstop for fishing trips having a conversation right next to your bed. Really missing my bed at home right now and my husband missing his boat... Desperate for a good night sleep I was thinking about getting dressed and going down to the beach to sleep in my beach chair on the sand. Then changed my mind after I visualized the police removing me from the beach as if I was homeless on a park bench covered in newspaper.
4:30am: a diesel truck running it's engine right underneath your only fresh air supply for 20 minutes. Got up and closed the window, there goes our air supply. What is that weird noise and vibration on the head board that turns on and off? Oh, it's the ice machine making more ice! My ten year old wakes and tells me her bed if made of nails and she is hungry. Got her some food to eat. Turned on the tv and didn't get any channels because the cable came undone. So no tv until morning.
5 am Finally fell a sleep and the hotel bed alarm goes off because a previous guest needed to wake up at 5am. Staff elevator opening and closing. Hungry and frustrated, so sat in a dining chair to eat something and the fell over cause the back of the chair gave out.
6am: annoyed and still awake trying to decide if we should just cancel the second night and just go home.
9 am. Had a sad continental breakfast . By sad, I mean not much to eat. Makes us really appreciated the continental breakfast at The Hampton Inn. We sat at the table and reminisce about the Hampton inn breakfast as we decided on whether to stay another night.
10 am Decided to stay because the ten year old wanted to play on the beach some more. Ask the front desk for a room change. She was nice and helpful so we decided not to bother her with the small details about our night.
11am Repack everything. Went down to the beach for an hour
12 pm Waited around the hotel to change rooms. Was told it was going to be around 12 pm. So we basically spent our only day in Westport hanging around the hotel waiting to change rooms.
4pm changed rooms. It was also the 2 queen beds with kitchenette. Same price room. It was what we paid for in the first place. Not like it was an upgrade or peace offering. Same kinda room with more windows and a small balcony on the end of the building with better airflow. Bigger than the previous room. Nice little kitchenette like the last room. More comfortable beds or we were just sleep deprived.
Next day check out without a "how was your stay" cause they already knew who we were and what room we were in. Not even an upgrade to king suite, discount or apology for the inconvenience. Just give us your money and leave people is the vibe I get.
I told my husband he can buy his RV motor home. He can thank Chateau Westport for that.
I gave them three stars because the second room we moved to was decent. And some off the staff are nice. I can overlook cheap painted lampshades, broken furniture, old TVs, and ugly wiring as long as I get a good night sleep. But overall, I just don't think it's worth $154 a night for what you don't get. For what you get, it should be a $70 a room.
- Official Description (provided by the hotel):
- Visit Chateau Westport on your next trip to the Cranberry Coast and enjoy miles of uninterrupted beaches, bird watching, clamming and fishing. We offer the only Indoor Heated Pool, many units with kitchenettes, as well as wifi and ocean views. 2 Conference rooms available,and complimentary Continental Breakfast is included with stay. ... more less
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- Also Known As:
- Chateau Westport Hotel Westport
- Chateau Hotel Westport
- Westport Chateau Hotel