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“Top Hotel in Wenatchee” 5 of 5 stars
Review of SpringHill Suites Wenatchee

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SpringHill Suites Wenatchee
3.0 of 5 Hotel   |   1730 N. Wenatchee, Wenatchee, WA 98801   |  
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Free Parking
Ranked #1 of 16 hotels in Wenatchee
Seattle, Washington
Top Contributor
55 reviews 55 reviews
28 hotel reviews
Reviews in 27 cities Reviews in 27 cities
20 helpful votes 20 helpful votes
“Top Hotel in Wenatchee”
5 of 5 stars Reviewed November 9, 2013 via mobile

The hotel is not located in the best area of town but you would not know it from the inside. One of the best Italian restaurants in the valley is located across the street. The front desk was always helpful and smiling. Kay helped us with several request and gave us great guest service. Room is very spacious. Pillows are small but comfy. Breakfast in the morning was a full buffet with lots t choose from. We went to Wally's Bar down the street but the crowd was under thirty, not for us but they had live music. Cookies and milk at night in the lobby was a nice touch. Ask for a corner room if you want quiet.

Stayed November 2013, traveled as a couple
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jaime O, Front Office Manager at SpringHill Suites Wenatchee, responded to this review, November 26, 2013
TravelRoadWarriors,

Thank you for giving us your positive feedback. I'm glad to hear our hotel and staff impressed you. Wally's can be a wild place, ask for me next visit and I'll help direct you to one of my favorite spots just down the road. We'll be looking forward to seeing you again soon.

Thank you,

Jaime Olsen
SpringHill Suites by Marriott Wenatchee
Front Office Manager
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238 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (47)
Date | Rating
  • English first
  • German first
  • Any
English first
Vancouver, Canada
Top Contributor
124 reviews 124 reviews
56 hotel reviews
Reviews in 57 cities Reviews in 57 cities
62 helpful votes 62 helpful votes
5 of 5 stars Reviewed October 31, 2013

I cannot say enough about this lovely establishment. From the minute we walked in the door from the large free parking lot, we were welcomed warmly and sincerely. And things just got better. The elevator was fast and silent, the hallway carpets were spotless and a fresh bright green colour instead of the dreary 'cover-the-stains' brown we see so often. The room was lovely, fresh and squeaky-clean. Another reviewer mentioned the clean 'air flow' and I also noticed this. The bed was extremely comfortable, the pillows soft, the sheets lovely. We appreciate the light, fresh feeling of the place, the small, comfortable 'living room', the separate bath tub and the in-room fridge. Breakfast the next morning was very nice, like a continental breakfast along European lines with cold meat and cheese among the usual breakfast items. I took coffee, croissants and fruit back to our room and we had a pleasant breakfast. Another thing we really appreciated was that they sell a small selection of wine in the motel. We wanted to have an evening glass of wine, but hesitated to go out in search of a place to buy it in a town we did not know.
We were surprised at the towels, which, while plentiful and snow-white, were a little on the thin side. But this was a small complaint. We certainly have found our place to stay in Wenatchee....

  • Stayed October 2013, traveled as a couple
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jaime O, Front Office Manager at SpringHill Suites Wenatchee, responded to this review, November 26, 2013
TheSchindells,

Thank you so much for taking the time to give us such a great review of our hotel. I'm so very pleased to hear that every aspect of our hotel impressed you. We are in the process of getting new towels as through time they do wear thin. I hope that by your next visit we impress you with everything again as well the towels.

Thank you,

Jaime Olsen
SpringHill Suites by Marriott Wenatchee
Front Office Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Oregon City, Oregon
Senior Contributor
21 reviews 21 reviews
8 hotel reviews
Reviews in 10 cities Reviews in 10 cities
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed October 29, 2013

We prefer B&B's when we vacation as a couple without our kids, but were without a place to stay this past week. We chose Springhill based on Tripadvisor reviews, and we were very pleased. The lobby is modern but homey, the staff was friendly and the price was reasonable. Our basic room had a comfortable queen bed with nice fresh linens and the room was spacious with an area separating a couch and a desk from the bedroom area. The toilet and shower were separate rooms which was a nice touch. The shower was large and everything was immaculately clean. Breakfast the next morning was a pleasant surprise. In addition to the standard muffins, toast, cereals, and fruit, there was also fresh scrambled eggs and sausages. We will definitely stay another of these properties if given the opportunity.

  • Stayed October 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jaime O, Front Office Manager at SpringHill Suites Wenatchee, responded to this review, November 26, 2013
charlie54933,

Thank you for taking the time to leave such a nice comment. I am glad to hear our hotel was able to accommodate you and still give you that homey feel a B&B would. I also love how the rooms are 25% larger than most hotels with a spacious split bathroom design. We look forward to seeing you again on your next visit.

Thank you,

Jaime Olsen
SpringHill Suites by Marriott Wenatchee
Front Office Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Saint Charles, Missouri
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed October 4, 2013 via mobile

I've stayed at this hotel several times and have always found the staff to be very customer focused. This is a newer facility and it is well maintained. This hotel is my first choice when I am in the area.

Stayed October 2013
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jaime O, Front Office Manager at SpringHill Suites Wenatchee, responded to this review, November 26, 2013
SteveSchappe,

Thank you for your positive comment. I'm glad that we are able to impress you on all your visits and that we are your first choice. We are very lucky to have such a great staff that maintains our new look, being actually 3 1/2 years old. We look forward to seeing you again soon!

Thank you,

Jaime Olsen
SpringHill Suites by Marriott Wenatchee
Front Office Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Leduc, Alberta
Senior Contributor
27 reviews 27 reviews
17 hotel reviews
Reviews in 19 cities Reviews in 19 cities
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed October 2, 2013

We have not stayed in a Springhill Suites Hotel before. We were amazed by the quality of this Hotel. We were booked in a standard room. It exceeded our expectations. The room was spacious and the air flow was very good. There was ample lighting in the sleeping area and in both of the bathrooms. We really appreciated the fact that the toilet and main bathroom were separate. Perhaps the main bathroom would be better if it contained a toilet as well. The room was exceptionally clean a tribute to the fine housekeeping staff. An excellent hotel!

  • Stayed September 2013, traveled as a couple
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jaime O, Front Office Manager at SpringHill Suites Wenatchee, responded to this review, November 26, 2013
JohnLeduc_Alberta,

Thank you so much for taking time to give us such positive feedback. I also love the way the bathroom is split into the two rooms. I'm so glad your expectations were exceeded and that you had such a great stay here in Wenatchee. I will relay your happiness to our great housekeeping staff and we'll all be looking forward to impressing you again on your next visit.

Thank you,

Jaime Olsen
SpringHill Suites by Marriott Wenatchee
Front Office Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Glasgow, United Kingdom
Senior Contributor
26 reviews 26 reviews
9 hotel reviews
Reviews in 19 cities Reviews in 19 cities
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed September 25, 2013

An example of a rather bland and anonymous operation. The rooms were spotless and reasonably well equipped. It is located just off the main highway in a charmless area of mainly businesses and fast food outlets. We had a room at the back of the hotel and were pleasantly surprised by the lack of traffic noise. Being on a driving holiday, the guest laundry was very reasonable.The breakfast was ample with a surprising range of choices, although utensils and dishes are a testament to the ubiquity of plastic in all its guises. A very impersonal experience, however the actual rooms are of good quality and reasonable value.

Room Tip: As far away from the main highway as possible.
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  • Stayed August 2013, traveled as a couple
    • 3 of 5 stars Value
    • 2 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jaime O, Front Office Manager at SpringHill Suites Wenatchee, responded to this review, November 26, 2013
rod m,

Thank you for you feedback of our hotel. I am glad you were able to enjoy the room and guest laundry during your stay. I apologize that you had a bland and impersonal stay as that is not our objective by any means and we strive for just the opposite. You'll be pleased to know we have switched to an Eco-friendly choice for our utensils and dishes. I hope you would consider giving us another opportunity to impress you on your next trip to Wenatchee.

Thank you,

Jaime Olsen
SpringHill Suites by Marriott Wenatchee
Front Office Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
London, United Kingdom
Contributor
13 reviews 13 reviews
12 hotel reviews
Reviews in 12 cities Reviews in 12 cities
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed September 23, 2013

this is a great hotel.....it does everything you want...
fantastic staff....wonderful modern room....a powerful
shower....nice view....and a reasonable price....it ticks
all the boxes.....
but you have to be in Wenatchee to enjoy it!
if only other hotels were like this eh???

Room Tip: the only place to stay in wenatchee
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  • Stayed September 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jaime O, Front Office Manager at SpringHill Suites Wenatchee, responded to this review, November 26, 2013
BobClifford,

Thank you so much for your positive feedback. I'm thrilled you got everything you wanted out of our hotel here in Wenatchee. I'm very proud to have such an amazing staff, they really make our hotel fantastic and I agree a powerful shower is always nice. We all will be looking forward to your next trip here.

Thank you,

Jaime Olsen
SpringHill Suites by Marriott Wenatchee
Front Office Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

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Additional Information about SpringHill Suites Wenatchee

Also Known As:
Springhill Suites Wenatchee Hotel
Springhill Suites Wenatchee Hotel Wenatchee
Address: 1730 N. Wenatchee, Wenatchee, WA 98801
Phone Number:
Location: United States > Washington > Wenatchee
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Family Hotel in Wenatchee
#1 Business Hotel in Wenatchee
Price Range (Based on Average Rates): $$
Hotel Class:3 star — SpringHill Suites Wenatchee 3*
Official Description (provided by the hotel):
Opened March 2010! We are an all suites hotel in the heart of Wenatchee. Nearby attractions include the Toyota Town Center, Downtown Wenatchee, numerous wineries, golf courses and skiing. Our property features a contemporary design aesthetic that is light, fresh and airy, yet innovatively flexible and functional. Whether traveling on business or pleasure, you will not be disappointed! ... more   less 
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