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“Best we have ever stayed in” 5 of 5 stars
Review of SpringHill Suites Wenatchee

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SpringHill Suites Wenatchee
3.0 of 5 Hotel   |   1730 N. Wenatchee, Wenatchee, WA 98801   |  
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Ranked #2 of 16 Hotels in Wenatchee
Northampton, Massachusetts
Senior Reviewer
7 reviews 7 reviews
Reviews in 4 cities Reviews in 4 cities
3 helpful votes 3 helpful votes
“Best we have ever stayed in”
5 of 5 stars Reviewed July 12, 2013 via mobile

My family and I had an excellent experience at this hotel. The room was very clean and comfortable. We enjoyed breakfast every morning and a swim in the afternoon. The staff was welcoming and always smiling. There is a patio outdoors to enjoy the sunshine and another to sit down and relax with coffee. I would definitely stay here again if we are ever in the area.

  • Stayed June 2013
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Shane O, Front Office Manager at SpringHill Suites Wenatchee, responded to this review, July 13, 2013
0KateFleming0,

Thank you for your review of our hotel. We like the patio's here also especially in the warmer months. You were a long way from home by the looks of things and if you are ever in the area again we would love to have you back with us.

Thank you,

Shane O'Flaherty
Front Office Manager
Springhill Suites by Marriott
Wenatchee, WA
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273 reviews from our community

Traveler rating
    217
    49
    5
    2
    0
See reviews for
86
61
14
79
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (56)
Date | Rating
  • English first
  • German first
  • Any
English first
washington
Top Contributor
59 reviews 59 reviews
48 hotel reviews
Reviews in 39 cities Reviews in 39 cities
29 helpful votes 29 helpful votes
4 of 5 stars Reviewed July 8, 2013

This hotel is fairly new with a modern, upscale decor. The location is very good, close to the highway for a quick overnight stay. The staff was friendly and professional. The room was spotless and nicely sized. Loved that the toilet and shower were is separate rooms, both with sinks so more than one person can get ready in the morning at the same time. The evening reception/light dinner was very good (with wine or beer). The breakfast had the normal Marriot food but when I got there they were out of fruit :( I have stayed here before and would stay again.

  • Stayed July 2013, traveled with family
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Shane O, Front Office Manager at SpringHill Suites Wenatchee, responded to this review, July 13, 2013
heidi84,

Thank you for your kind review of our hotel. Fruit is very popular in our breakfast and even offering several different types of fruit we tend to run low from time to time I apologize for any inconvenience to you. I am glad you enjoyed the rest of your stay and we look forward to seeing you again in the future.

Thank you,

Shane O'Flaherty
Front Office Manager
Springhill Suites by Marriott
Wenatchee, WA
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Seattle, Wa
Top Contributor
70 reviews 70 reviews
67 hotel reviews
Reviews in 34 cities Reviews in 34 cities
121 helpful votes 121 helpful votes
5 of 5 stars Reviewed July 6, 2013

My family (wife, and two kids ages 7 and 10) have stayed at this property four times now. We used to stay at another property down the street, before being sold on this one. Our stays continue to get better and this is what continues to bring us back. We are loyal Marriott customers and this property represents all the good that Marriott has to offer.
I've stated in previous reviews how hip and trendy this property is. From the Property itself to the obvious selection of young staff to work in their common areas, this property impresses from all levels.
I had called the night before and talked to "Taylor" at the front desk about confirming our reservation and asking for a larger room is possible. She told me that all the rooms are about the same, but the accessible rooms might do the trick. When we arrived Joel welcomed us back, recognized we were Marriott Reward members and confirmed that we did in fact want an accessible room. That kind of detail is what impresses me about this property. Our Accessible room was a bit bigger, but was about the same. Lacked the wall divider between the couch/pull out bed and the two queen beds, and the shower had a tub.
We again had a great nights sleep and were pleased to not be awaken by door slams. The AC allows you to turn it to "ON" to create a constant white noise which helps. All previous other reviews are pretty accurate. Great features in the room, comfortable beds, nice coffee and mini fridge....a great property all the way around.
We checked out with Taylor (nice to put a face to the name since I had spoken with her on the phone)..She made sure out stay was ok and that the bill under the door was accurate. Again I say bravo to this staff and the General Manager who is doing such a great job with this property. It still looks, smells and feels brand new, and its great to see staff fully engaged and enjoying coming to work. Good Stuff! Book with Confidence, you will not be disappointed!

Room Tip: The rooms are all great. I think the higher floors are better for less noise...but everyone has a p...
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  • Stayed July 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Shane O, Front Office Manager at SpringHill Suites Wenatchee, responded to this review, July 13, 2013
Donald D,

Thank you for your glowing review of our hotel. I really appreciate everything you said about the staff and the property. It is good to here that after a few years and a few times being here that we are still impressing and taking care of our guests the way we should be. Thank you very much again and we look forward to seeing you again in the future.

Thank you,

Shane O'Flaherty
Front Office Manager
Springhill Suites by Marriott
Wenatchee, WA
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Kelowna, Canada
Senior Contributor
25 reviews 25 reviews
9 hotel reviews
Reviews in 12 cities Reviews in 12 cities
23 helpful votes 23 helpful votes
5 of 5 stars Reviewed June 29, 2013 via mobile

Very nice. Friendly staff. Great location. New, clean rooms. Modern decor - the bathroom and shower are in different sections, and have sliding doors. Didn't see anywhere else in town that we would rather stay at.

  • Stayed June 2013
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Shane O, Front Office Manager at SpringHill Suites Wenatchee, responded to this review, July 13, 2013
JasperKelowna,

Thank you for your awesome review of our property. You touched on everything beautifully. It is awesome that you were able to make it down from Kelowna as I am a huge fan of that city also with everything it has to offer. We look forward to seeing you again in the future.

Thank you,

Shane O'Flaherty
Front Office Manager
Springhill Suites by Marriott
Wenatchee, WA
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Redmond, Washington, United States
Contributor
20 reviews 20 reviews
12 hotel reviews
Reviews in 13 cities Reviews in 13 cities
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed May 30, 2013

I was looking for a quick getaway for Memorial Day long weekend and decided to visit Lake Chelan. Since it was very late to get any good rentals near Chelan we decided to stay in Wenatchee which is 25-30 mins drive from Chelan.

I had a good experience of staying earlier at Springhill suits so choosing this property was a no brainer. The rooms were clean and well lit. All the Springhill suits has same decor so no surprises here. The staff was good and took good care of us.

The hotel has a good lobby to spend some time and also carry beer and wine if you wish to purchase some. The hotel has a small barbeque area in front which can be booked by hotel guests to host small parties. This area can be used by any hotel guest if the same is not reserved to sit relax and have some beers. Although the barbeque area is uncovered which makes it colder it has a fire pit which keeps you warm.

The room was spacious but I noticed that everything else was really compact. Compact tables, chairs, wash basin, coffee maker ... and the list goes on. Even the room was King Suite but the bed was nowhere near king size. It was somewhere between Queen and King (Funny). Pillows were really good and soft.

Hotel serves B'fast which was not one of the best I had but was OK.

Hotel is conveniently located on main road and very near to some good diners and stores like Walmart, Target, Rite aid etc.

Room Tip: Try for rooms 136, 137, 236, 237 if you prefer lower floors as these rooms are at the other end of l...
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  • Stayed May 2013, traveled with family
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Shane O, Front Office Manager at SpringHill Suites Wenatchee, responded to this review, July 13, 2013
Tarun S,

Thank you very much for your kind review of our hotel. I am glad we could accommodate you on a very busy weekend for Chelan as we are not so far away. Thank you for going into detail about some of our wonderful amenities. We look forward to seeing you again in the future
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Bothell, Washington
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed May 29, 2013

The rooms are either quite new or were remodeled. Toilet and basin are in one room, shower and basin in another. Elevators are fairly fast. A frosted glass wall divides the sitting and desk area from the bedroom. This was a problem for me as I get up early to write (jjluna.com) and my wife sleeps in, but not a problem for the average traveler. We liked the motel so well that on a return trip, we stopped in Wenatchee early so as to stay again at Springhill Suites

  • Stayed May 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Shane O, Front Office Manager at SpringHill Suites Wenatchee, responded to this review, May 30, 2013
JJLUNA1914,

Thank you very much for you kind review of our hotel. We appreciate the fact that you came to us on your return trip as we are here to make people feel at home enough to come back each time they visit the area. It appears that we need to ride some different elevators as ours seem slow after using them for this long. We look forward to seeing you again in the future.

Thank you,

Shane O'Flaherty
Front Office Manager
Springhill Suites by Marriott
Wenatchee, WA
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Olympia, Wa
Top Contributor
111 reviews 111 reviews
48 hotel reviews
Reviews in 49 cities Reviews in 49 cities
122 helpful votes 122 helpful votes
5 of 5 stars Reviewed May 20, 2013

I could have kicked myself for not bringing my camera along on this short trip. Our room layout was really nice. I am sure many SpringHill Suites probably have they same decor, but I was pleasantly surprised. The living area was really nicely set up. I loved the teal colors. Our bed was comfortable. I like the toilet being in a seperate room. The receptionist was very nice. This property had an outside "fire" loung area, nice pool, etc. Stay includes breakfast. There is a Sonic Burger across the street. Overall great little propperty!

Room Tip: They do offer senior rates so make sure to ask. I did not see this online.
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  • Stayed May 2013, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Shane O, Front Office Manager at SpringHill Suites Wenatchee, responded to this review, May 24, 2013
teacher34,

Thank you very much for you kind review of our hotel. We all like the color scheme of the rooms as well. It gives the room a relaxing feeling. Having a Sonic Burger next door is nice as well, especially when we get busier in the summers. We look forward to seeing you the next time you have a chance to make it to Wenatchee.

Thanks,

Shane O'Flaherty
Front Office Manager
Springhill Suites by Marriott
Wenatchee, WA
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about SpringHill Suites Wenatchee

Address: 1730 N. Wenatchee, Wenatchee, WA 98801
Location: United States > Washington > Wenatchee
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Business Hotel in Wenatchee
#2 Family Hotel in Wenatchee
#2 Romantic Hotel in Wenatchee
Price Range (Based on Average Rates): $$
Hotel Class:3 star — SpringHill Suites Wenatchee 3*
Number of rooms: 109
Official Description (provided by the hotel):
Opened March 2010! We are an all suites hotel in the heart of Wenatchee. Nearby attractions include the Toyota Town Center, Downtown Wenatchee, numerous wineries, golf courses and skiing. Our property features a contemporary design aesthetic that is light, fresh and airy, yet innovatively flexible and functional. Whether traveling on business or pleasure, you will not be disappointed! ... more   less 
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Also Known As:
Springhill Suites Wenatchee Hotel Wenatchee

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