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“Clean and comfortable choice in Wenatchee” 5 of 5 stars
Review of Comfort Suites

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Comfort Suites
3.0 of 5 Hotel   |   195 E Penny Road, Wenatchee, WA 98801   |  
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Ranked #1 of 16 Hotels in Wenatchee
Burlingame, California
Top Contributor
84 reviews 84 reviews
41 hotel reviews
Reviews in 59 cities Reviews in 59 cities
77 helpful votes 77 helpful votes
“Clean and comfortable choice in Wenatchee”
5 of 5 stars Reviewed October 19, 2010

We recently made a driving trip through Oregon and Washington, staying in six different, reasonably-priced inns. Since TripAdvisor had helped us make our choices, we wanted to provide our own feedback.
This Comfort Suites was the best place that we stayed on this trip. The check in was friendly and efficient, and they followed up 30 minutes later to make sure everything was OK. The room was well decorated and very comfortable with a chair and couch in a partitioned off area. Everything looked brand new – like it had just opened although they told me they had just celebrated their one year anniversary. The continental breakfast included waffles as well as the normal cereal, juice, toast and coffee. The staff was very attentive and made sure that the breakfast area tables were cleaned off and everything was restocked.
A great value.

  • Stayed September 2010, traveled as a couple
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
gm-wa226, Manager at Comfort Suites, responded to this review, September 29, 2012
Dear PepperRoss,
Thank you for staying with us in our first year of business, and thank you for the review you sent in then. Our staff was excited that you voted the hotel the BEST in the six you stayed at. We have made many changes and improvements since your stay and would love to hear your feedback on your next trip. You gotta love trip advisor!!! It makes a huge difference what other guests think and feel about a hotel and their staff, so THANK YOU SO MUCH!!!

Hope to see you soon,
Linda and Staff
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326 reviews from our community

Traveler rating
    259
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See reviews for
112
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (75)
Date | Rating
  • English first
  • German first
  • Any
English first
Mt Vernon WA
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
4 of 5 stars Reviewed September 14, 2010

we were looking for a hotel on the spur of the moment and remembered we had stayed here right after it opened. Nice place clean and very comfortable. I had left a piece of Jewelry in the bathroom and the cleaning staff was kind enough to track us down before we left to return it! I was very appriciative. Decent hot breakfast with good choices. I am sure we will stay here agian.

  • Stayed September 2010, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
gm-wa226, Manager at Comfort Suites, responded to this review, September 23, 2012
Dear tlarson14,
Thank you for your review!! We appreciate you and that you took time to send us you comments on your stay and our wonderful staff. We always look forward to seeing our guests again, hope to see you soon.
Thank you,
Staff and Management
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Seattle, Washington
Senior Contributor
27 reviews 27 reviews
20 hotel reviews
Reviews in 19 cities Reviews in 19 cities
23 helpful votes 23 helpful votes
5 of 5 stars Reviewed September 7, 2010

There is no doubt I would stay here again if I were traveling through the area. The staff was extremely friendly and helpful, including offering to help with suggestions on where to have dinner. The rooms were very clean, the parking was free and easy, and the price was decent. The complementary breakfast inluded fruit, rolls, muffins, waffles, eggs, sausage, potatoes, toast, bagels, cereal, juice, milk, and coffee. It was a nice selection.

If I had to pick one negative I would say that there WiFi signal was weak. Other than that things were perfect.

  • Stayed September 2010, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
gm-wa226, Manager at Comfort Suites, responded to this review, September 23, 2012
Dear Repsac342,
Thank you for your review!! Our guests do truely make a difference and we highly appreciate your opinions, comments and concerns. Our hotel has made many new changes since your stay and we look forward to hearing from you on your next stay. (WIFI speed out of this world now), so thank you for letting us know how it worked for you. Hope to see you soon.
Thank you,
Staff and Management
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Seattle, WA
Top Contributor
78 reviews 78 reviews
43 hotel reviews
Reviews in 40 cities Reviews in 40 cities
70 helpful votes 70 helpful votes
4 of 5 stars Reviewed July 28, 2010

Overall, we really enjoyed our stay at the Comfort Suites in Wenatchee. It was convenient to 97 and easy to find. The room was attractive and very clean. The bed was very comfortable, and the bathroom was modern and functional. The staff was friendly and helpful.

Only drawback: The hot food in the breakfast was pretty bad (though they did deliver a fresh batch of scrambled eggs while we were there, so it's not that the staff was shirking their duties). If I were to stay here again, I'd steer toward the waffles because you can make them fresh, and the standard continental breakfast fare of cereal, yogurt, fresh fruit, and danish/muffins.

Again, this was a great stay overall. The value, convenience, cleanliness, friendliness, and comfort were very much appreciated.

One note about Wenatchee: We arrived after 10:00 pm, and not surprisingly found our dinner options very limited. The Red Robin over the bridge was open until 11:00 on a Friday, which was a good option. If you're arriving in town late, don't expect to find a lot of dining options.

  • Stayed July 2010, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
gm-wa226, Manager at Comfort Suites, responded to this review, September 23, 2012
Dear TravelingPenguin,
Thank you for your review!!! We appreciate your feedback on your stay. We are always looking for ways to improve so your feed back is very important to us. We have changed up our breakfast menu, so thank you for letting us know what you liked and disliked. Your and your review are definitely appreciated!!! We look forward to seeing you again soon and always appreciate your feedback.
Thank you so much,
Staff and Management
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Haslemere, Surrey
Contributor
20 reviews 20 reviews
20 hotel reviews
Reviews in 20 cities Reviews in 20 cities
16 helpful votes 16 helpful votes
3 of 5 stars Reviewed July 27, 2010

I booked our two night stay well ahead of our travel dates on the Choice Hotels website - opting for the Best Available rate that could be cancelled upto the first day of staying. I was reasonably happy with the cost - £113 a night for a room with two double beds. However, a couple of days before I travelled, I checked back at the website and the same room was now being offered for £91 a night on an Advanced Purchase rate - okay you have to pay up front, but the £50 saving on our stay paid for one of our excursions.

The hotel is on the edge of Wenatchee some distance from the main part of town. The area around it appears to be 'in development', but it is convenient to a supermarket and petrol station. The building appears new and is decorated in a more modern, 'boutique' style - light browns, contrasting dark browns, touch of black.

Our arrival experience was poor - a receptionist began to handle our booking, but something was too difficult for her and she elected to pass it to the manager who was dealing with another customer who took far longer than the 'normal' length of time to book in. No apology for the delay or attempt to get someone else to help.

The room was large, two double beds and a sofa/fridge/microwave area seperated by a half partition in the room. The partition would have been more effective if it seperated the two beds allowing two couples or, as in our case, a couple with older teenager, to have some privacy. The room was, however, clean, cool (good AC) and spacious enough to accomodate travelling debris from three large suitcases. The beds were comfortable and linens of good quality. The wireless internet connection was also good.

There is a swimming pool but we didn't use it and a laundry on the top floor far end, which after a week travelling was invaluable to us. $1.50 in quarters for both washer and seperate dryer, but there is only one of each.

Breakfast was the usual range of chain goods - baked goods, waffles, yogurts, cereals - but was plentiful; we arrived late on our first morning and many of the items were being refreshed and whilst someone did start to clean tables as we ate, I didn't feel we were being rushed out as it was after 10am.

Perhaps I am unfair in giving this an Average rating; I think I am swayed by our reception.

  • Stayed July 2010, traveled with family
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
gm-wa226, Manager at Comfort Suites, responded to this review, September 30, 2012
Dear MaiseyDaisey,
Thank you for your review you sent in after your stay. We highly appreciate your comments and concerns, as they do help us in improving for our next guests. Often we as other hotels are set up with special promotions through a third party pay at a lesser rate but they are non-cancellable, so depending on the guest needs it could be a good deal.
We do deeply apologize for any delay you had at your check in, an assure you that it is a rare instance.
We do hope to see you again, would love another chance to give you a super reception.
Thank you again for staying with us, and for your longtime loyalty to Choice hotels.

Thank you,
Linda and Staff
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Ashby de la Zouch, United Kingdom
Senior Contributor
21 reviews 21 reviews
12 hotel reviews
Reviews in 17 cities Reviews in 17 cities
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed July 11, 2010

We read the reviews here and made our reservation and we were glad we did - what a lovely hotel! I had a big grin on my face when I opened the door to our room - it was really gorgeous - beautifully furnished, impeccably clean, completely my taste (modern). Loved it! We used the pool the next morning also and that was fine.

The only downside was that breakfast finished quite early I thought at 10am, we rushed down at around 9.30/9.45am having overslept and there wasn't much left, and as items were finished they were not replenished, which I thought a bit mean as I thought they should provide a full breakfast right up until the cut-off time of 10am. The hotel was busy and we felt we were competing with the other guests over the last remaining scraps!

However, the hotel itself was so lovely I couldn't give it less than 5 out of 5. We want more Comfort Suites like that one, you guys are setting the pace for budget hotels!

  • Stayed May 2010, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
gm-wa226, Manager at Comfort Suites, responded to this review, September 23, 2012
Dear kiera1999,
Thank you for sending us your wonderful review!!! We have improved on the breakfast and keeping it replenished until the end, we do not want anyone to c/out hungry, so thank you for letting us know how you felt-You do make a difference!!! Our staff was so excited that you rated us 5 out of 5, we appreciate that, and also that you were in awe when you say your room. That made our day. Hope to see you soon.
Thank you,
Staff and Management
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Sammamish, WA
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed July 7, 2010

I made my reservation at the last minute and was afraid that I would have to settle for a merely adequate hotel. As a business traveler I typically spend $200 to $400 per night and wasn't sure just how much I would get for $89.

I reserved two rooms to handle our party of eight.

The suites were new, immaculate, and very spacious. We had more than enough room to spread out and I could find nothing whatsoever to complain about. The free breakfast was hot and fresh, with fruit, sausage, oatmeal, juices, and waffles.

  • Stayed July 2010, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
gm-wa226, Manager at Comfort Suites, responded to this review, September 23, 2012
Dear jeffbarr,
We wanted to thank you for your review!!! We appreciate your feedback on our hotel and how it fit the needs of your group and business. Our staff was excited that you chose Comfort Suites "As the place to stay in Wenatchee", Thank you. We have added many new items to our hotel since your stay and look forward to your opinion on your next visit.
Again, Thank you,
Staff and Management
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Comfort Suites

Address: 195 E Penny Road, Wenatchee, WA 98801
Phone Number:
Location: United States > Washington > Wenatchee
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Romantic Hotel in Wenatchee
#1 Family Hotel in Wenatchee
#2 Business Hotel in Wenatchee
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Comfort Suites 3*
Number of rooms: 84
Official Description (provided by the hotel):
This is a beautiful all-new, all suites hotel in Wenatchee Washington. Rooms are bold and tastefully decorated. All suites means plenty of space to spread out whether you are visiting on business or leisure. A few Features are: Manager's Reception weeknights with complimentary Snacks and Beverages, Pillow-top mattresses, Separate living and sleeping areas, Pull-out work desk, Year-round pool and hot tub, Scrumptious hot breakfast (with scrambled eggs, hard boiled eggs, sausage, potatoes, fresh waffles, honey wheat bread, bagels, fresh fruit, yogurt, and much more). ... more   less 
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Also Known As:
Comfort Hotel Wenatchee

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