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“Great hotel” 5 of 5 stars
Review of Comfort Suites

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Comfort Suites
3.0 of 5 Hotel   |   195 E Penny Road, Wenatchee, WA 98801   |  
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Ranked #1 of 16 Hotels in Wenatchee
Certificate of Excellence 2014
Seattle, Washington
2 reviews
“Great hotel”
5 of 5 stars Reviewed July 13, 2014

This was a great hotel! The staff was great, room was clean and inviting, and the continental breakfast made everything well worth the price. The room was perfect and the staff even called 10 minutes after we arrived in the room to ask if everything was to our liking. Five stars, great job!

Room Tip: Read the reviews!
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  • Stayed July 2014, traveled as a couple
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Travis T, Manager at Comfort Suites, responded to this review, July 17, 2014
Dear Keched:

Thanks for the great review! We are so glad that you enjoyed your stay with us, and hope to have the chance to serve you again soon!

At your service,

Travis Tramp, CHA, CTA
District Manager
travis.tramp@msn.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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344 reviews from our community

Traveler rating
    275
    55
    9
    3
    2
See reviews for
120
128
13
52
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (78)
Date | Rating
  • English first
  • German first
  • Japanese first
  • Any
English first
Richmond, Canada
Contributor
13 reviews 13 reviews
6 hotel reviews
Reviews in 7 cities Reviews in 7 cities
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed July 13, 2014

We booked this based on good reviews. Still, we did not expect, for the price ($121.50), to be impressed. Clean, clean, clean! Even the parking lot. Wood frame building, yet quiet. The staff did everything right. Good managers reception, and breakfast with personal attention. Milk products kept in the fridge. Real decaf tea in an American hotel! All sorts of attention to detail including power outlets and USB plugs where they should be. Newspaper at our door. A large room with a dedicated seating area with a dark glass partition. Choice of pillow types without a need to call the desk. Very comfortable beds. Even though we usually have a larger budget, I would feel guilty going elsewhere, after this experience. I didn't realize how many Comfort Inns are in the area, so I originally clicked on the wrong line and gave this review for a nearby downtown property. Oops!

Room Tip: Rooms facing the river get less of the hot sun - but A/C was good and quiet.
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  • Stayed July 2014, traveled as a couple
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Travis T, Manager at Comfort Suites, responded to this review, July 17, 2014
Dear Terry:

Thank you so much for the awesome review! I think you covered just about everything! :-)

I will be sure to share your kind words with our staff, they love to hear that you noticed and appreciated their hard work and attention to detail.

At your service,

Travis Tramp, CHA, CTA
District Manager
travis.tramp@msn.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Milwaukee, Wisconsin
Senior Contributor
40 reviews 40 reviews
13 hotel reviews
Reviews in 29 cities Reviews in 29 cities
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed July 12, 2014 via mobile

Spent one night here while visiting Wenatchee for work and was very happy with my stay. Rooms were well kept and clean. Staff was friendly and accommodating. Would plan to stay here again if I get the chance to visit again.

Stayed June 2014, traveled on business
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Travis T, Manager at Comfort Suites, responded to this review, July 17, 2014
Dear Josh:

Thank you for the positive review! We really love hearing from our guests, and hope to see you again!

At your service,

Travis Tramp, CHA, CTA
District Manager
travis.tramp@msn.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Medical Lake, WA
Senior Contributor
45 reviews 45 reviews
10 hotel reviews
Reviews in 17 cities Reviews in 17 cities
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed July 12, 2014

I tend to stay here on business. The rooms are great and the staff has great customer service. The continental breakfast is excellent. I only have a couple issues with this hotel. One they have a lack of television channels. I seriously think this is the only Comfort hotel I have stayed in that doesn't have HBO. The second issue is this place takes a photo copy of your drivers license. This is a huge read flag for me. All it takes is one dishonest associate working here to steal your identity. This is the only hotel I have stayed in Washington State that continues this practice. We have questioned them on this practice. They state that they destroy the photo copy once you leave. That doesn't stop a dishonest associate from stealing your information while you are there. If you don't use a company like Lifelock to help protect your identity I highly recommend you stay away from this place.

  • Stayed June 2014, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Travis T, Manager at Comfort Suites, responded to this review, July 17, 2014
Dear Chad:

Thank you for choosing us for your stays in Wenatchee. We appreciate your comments and understand your hesitation with our check-in policy. Due to so much fraud in the world today, many hotels (ours included) has started taking a copy of photo ID. This is a standard check in practice. We do have very strict security policy in place to protect you and ourselves. Every copy is destroyed after you check out. I hope this helps you better understand how we work. We would love to have you stay with us again!

At your service,

Travis Tramp, CHA, CTA
District Manager
travis.tramp@msn.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Washington State
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed June 30, 2014

Outstanding hotel, comparable to a Hyatt. Lots of friendly staff, immaculately clean, close to park and bike paths along river. Great for families. Off the main highway a couple of blocks so it's quiet yet easy access to the highway. Pool and hot tub are small for such a nice place, but that's bearable.

Room Tip: West side has view of the hills.
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  • Stayed June 2014, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Travis T, Manager at Comfort Suites, responded to this review, July 10, 2014
Dear Run4Fun:

Thank you for the great review! We really appreciate hearing from our guests, and love to share their stories with our team, and other guests!

At your service,

Travis Tramp, CHA, CTA
District Manager
travis.tramp@msn.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Snohomish, Washington
Top Contributor
62 reviews 62 reviews
7 hotel reviews
Reviews in 28 cities Reviews in 28 cities
44 helpful votes 44 helpful votes
5 of 5 stars Reviewed June 22, 2014

I did not expect a "Comfort Suites" to provide such consistently friendly and competent service. From the time we walked in the door, every employee we came across greeted us and made sure everything was taken care of. Our room was spacious, very clean, and had everything that we needed. The beds were comfy, linens fresh, and breakfast was awesome. There were far more options than your typical cup of coffee and day old pastry. We happened to stay here on a Saturday night when Wenatchee was just about sold out, but were not disappointed. My daughter made full use of the indoor pool, and we slept comfortably with efficient AC and comfortable beds. I am confident that if we had encountered anything that was not to our liking the friendly staff would have dealt with it swiftly and effectively.

  • Stayed June 2014, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Travis T, Manager at Comfort Suites, responded to this review, July 10, 2014
Dear Kristen:

Wow, what a fabulous review! Thank you! We have a great team here that takes great care of our guests, I will be sure to share you comments with them. We look forward to serving you again in the future!

At your service,

Travis Tramp, CHA, CTA
District Manager
travis.tramp@msn.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Surrey, Canada
Contributor
18 reviews 18 reviews
6 hotel reviews
Reviews in 13 cities Reviews in 13 cities
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed June 18, 2014

We will definitely stay at this hotel again. Everything was top notch. The cleanliness of the building, the friendliness of the staff, the suites themselves and all the amenities were flawless. Warm cookies upon our arrival, a quick check in, great breakfast in the morning and complimentary hot baked beans or soup and other snacks everyday from 5-7 pm just made you want to stay and enjoy the hotel. My wife wanted to take the bed, the sheets and the pillows home with us. Imagine your choice of pillows...from firm (placed in the back row) to soft (place in the front row). Great value all around. My compliments to the hotel.

Ron S.

Room Tip: We had a room on the third floor with a view of the river.
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  • Stayed June 2014, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Travis T, Manager at Comfort Suites, responded to this review, June 20, 2014
Dear Ron:

Thank you for the Fantastic review! We loved hearing about your stay, and are so happy we were able to make it wonderful for you! I have passed on your kind words to our team, they really appreciate it.

At your service,

Travis Tramp, CHA, CTA
District Manager
travis.tramp@msn.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Comfort Suites

Address: 195 E Penny Road, Wenatchee, WA 98801
Phone Number:
Location: United States > Washington > Wenatchee
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Romantic Hotel in Wenatchee
#1 Best Value Hotel in Wenatchee
#2 Business Hotel in Wenatchee
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Comfort Suites 3*
Number of rooms: 84
Official Description (provided by the hotel):
This is a beautiful all-new, all suites hotel in Wenatchee Washington. Rooms are bold and tastefully decorated. All suites means plenty of space to spread out whether you are visiting on business or leisure. A few Features are: Manager's Reception weeknights with complimentary Snacks and Beverages, Pillow-top mattresses, Separate living and sleeping areas, Pull-out work desk, Year-round pool and hot tub, Scrumptious hot breakfast (with scrambled eggs, hard boiled eggs, sausage, potatoes, fresh waffles, honey wheat bread, bagels, fresh fruit, yogurt, and much more). ... more   less 
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Also Known As:
Comfort Hotel Wenatchee

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