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“Dissapointing” 2 of 5 stars
Review of Holiday Inn Express Wenatchee

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Holiday Inn Express Wenatchee
2.5 of 5 Hotel   |   1921 N. Wenatchee Avenue, Wenatchee, WA 98801   |  
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Ranked #3 of 16 Hotels in Wenatchee
Certificate of Excellence 2014
BC, Canada
Contributor
13 reviews 13 reviews
13 hotel reviews
Reviews in 12 cities Reviews in 12 cities
7 helpful votes 7 helpful votes
“Dissapointing”
2 of 5 stars Reviewed August 19, 2013

I read some of the earlier reviews of this property and find myself wondering if I was at the same hotel. Those who praised the spacious rooms could not have been in the standard two queen room I was given - my room was easily the smallest HIX room I have seen in North America. There is no room for a standard sink and counter in the the tiny bathroom so they moved it into the bedroom - much like your standard Motel 6 design - except they charge close to $150 a night, very poor value for the money.

I am an IHG Plat member and received no acknowledgement of status or even the basic free bottle of water, let alone an offer of an upgrade (there were better rooms available, I checked the res website), so in my books this property does not live up to HIX standards, and I won't be back.

  • Stayed August 2013, traveled with family
    • 1 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Seth H, General Manager at Holiday Inn Express Wenatchee, responded to this review, August 19, 2013
I would like to apologize for the lack of recognition upon check-in of you IHG Rewards Platinum status. Thank you for the feedback on the standard room you stayed in. Feel free to contact me directly at the hotel to discuss what options I have to resolve your disappointment concerning the size of our two queen standard rooms.
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177 reviews from our community

Traveler rating
    81
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    17
    8
    5
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (36)
Date | Rating
  • English first
  • German first
  • Any
English first
Texas
Top Contributor
63 reviews 63 reviews
29 hotel reviews
Reviews in 43 cities Reviews in 43 cities
24 helpful votes 24 helpful votes
5 of 5 stars Reviewed August 17, 2013 via mobile

Staff was very friendly and helpful, the rooms were very clean and modern and neat. This property competes well with any Hampton.

Gym is clean and has free weights, breakfast was not as good as usual.

  • Stayed August 2013
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Seth H, General Manager at Holiday Inn Express Wenatchee, responded to this review, August 19, 2013
Thank you for your kind response in regard to your stay with us here in Wenatchee!
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Vancouver Island BC
Senior Contributor
34 reviews 34 reviews
16 hotel reviews
Reviews in 19 cities Reviews in 19 cities
27 helpful votes 27 helpful votes
4 of 5 stars Reviewed August 8, 2013

Arrived after a long day of driving and right from the start it was a very good experience. The Front Desk staff were very friendly and check in was a breeze. They even had hamburgers and hot dogs gratis. It was easy to find off the main road. The room was probably one of the largest, clean hotel rooms we have ever had. The indoor pool looked very inviting and there were a happy family using it. Hotel was quiet while sleeping and the bed was comfy. Breakfast was also gratis in the morning and everything was nice and hot. We would stay there again.

  • Stayed July 2013, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Seth H, General Manager at Holiday Inn Express Wenatchee, responded to this review, August 12, 2013
Thank you for taking the time to rate my hotel on Trip Advisor. It is truly a compliment since you have many lodging choices. We look forward to impressing you again in the future!
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Contributor
14 reviews 14 reviews
8 hotel reviews
Reviews in 10 cities Reviews in 10 cities
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed August 1, 2013

Hotel is situated in the North side of Wenatchee - close to Starbucks and other good restaurants. Also just a few minutes walk from the Confluence Park (where Weantchee and Columbia rivers meet). Probably the best value for money rooms I've stayed in in the USA. Massive room with nice bathroom, good big bed and lots of space, free wifi in the room. Only thing that was a bit skimpy was the breakfast - not a lot of choice and very basic. But beside from that - will go back for sure.

Room Tip: Had a singel room with a King size bed - was brilliant. Very quiet throughout the hotel.
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  • Stayed July 2013, traveled on business
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Seth H, General Manager at Holiday Inn Express Wenatchee, responded to this review, August 2, 2013
Thank you for choosing to stay with us, I'm pleased you enjoyed our spacious rooms. We are very fortunate with our location being so close to the Confluence State Park. Next time you're in town be sure to ask one of our desk agents about a great place to eat, Wenatchee is full of them!
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Tacoma, WA
Senior Contributor
43 reviews 43 reviews
37 hotel reviews
Reviews in 28 cities Reviews in 28 cities
30 helpful votes 30 helpful votes
3 of 5 stars Reviewed July 29, 2013

Typical HIE in many ways (we stay at a LOT of them), friendly staff, Brittany was very helpful with suggestions at check in, told us about the manager's reception (light evening meal during the week). Unfortunately, we couldn't have a room overlooking the railroad tracks (we actually enjoy watching trains, the noise doesn't bother us), got one over the shared dumpsters instead. The room, while clean, looked tired, in need of redecorating, one of the sheer curtains had a rip in it, and the carpet appeared grubby. That said, everyone was friendly and polite, breakfast was good, better than average variety. Looks to us like the staff is doing what they can to keep things up, but the owner needs to commit to some serious refreshment.

Room Tip: Ask for one in the back (over the railroad tracks if you don't mind the noise) for an eastern vi...
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  • Stayed June 2013, traveled as a couple
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Seth H, General Manager at Holiday Inn Express Wenatchee, responded to this review, July 30, 2013
Thank you for taking the time to provide your candid information. We know that you have many options when it comes to lodging choices thanks for choosing our hotel in Wenatchee. I will pass along your info to our owners.
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Vancouver, BC
Senior Reviewer
6 reviews 6 reviews
Reviews in 4 cities Reviews in 4 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed July 15, 2013

When I found this hotel in one of those coupon books you find at Denny's, I didn't have great expectations. For $79 (coupon price) - reg price $129 - we got a room with 2 queen sized beds, cookies & milk before bed, and a very nice breakfast. Breakfast included scrambled eggs, bacon, biscuits & gravy, pastries, juices, and pancakes from a very cool looking machine. The pool / hot tub area was clean, if a little small, but all in all, the stay was fantastic. The front desk staff was very nice, and didn't even change her pleasant demeanor when I pulled out my coupon, handily saving myself $50 for the night. I will definitely stay here again.

  • Stayed July 2013, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Seth H, General Manager at Holiday Inn Express Wenatchee, responded to this review, July 16, 2013
We are always HAPPY to accept room-saver coupons when we have the availability! I'm overjoyed that you were able to find plenty of options at our deluxe breakfast bar. Our mission is to impress our guests, and we look forward to having that opportunity again and again. Thank you for choosing us to help you save some money!
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seattle
Contributor
17 reviews 17 reviews
4 hotel reviews
Reviews in 7 cities Reviews in 7 cities
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed May 28, 2013

The property is fairly new and is being maintained with much detail. This was our 2nd visit in two years and this trip was as enjoyable as the first. The breakfast is well-done, the location of the property is convenient to getting around, and the staff is positive and caring.

Have stayed at several other places in Wenatchee (Red Lion and Coast), and the Holiday Inn Express tops them by a mile.

Highly recommend this place for a visit to Wenatchee!

Room Tip: West side rooms are quieter.
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  • Stayed May 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Seth H, General Manager at Holiday Inn Express Wenatchee, responded to this review, May 29, 2013
We appreciate your kind words! I'm glad to hear you thought our 20 year old building appeared fairly new. We have undergone many renovations over the years and work hard to keep up with the "Jones", and have another starting soon. Thank you for choosing us for your stay needs while in Wenatchee.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Holiday Inn Express Wenatchee

Address: 1921 N. Wenatchee Avenue, Wenatchee, WA 98801
Phone Number:
Location: United States > Washington > Wenatchee
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Swimming Pool Wheelchair access
Hotel Style:
Ranked #3 of 16 Hotels in Wenatchee
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Holiday Inn Express Wenatchee 2.5*
Number of rooms: 90
Official Description (provided by the hotel):
The Holiday Inn Express Wenatchee Hotel is located in the Apple Capital of the World and is a convenient stop on the Cascade Loop Scenic Highway. This charming 90 room Wenatchee hotel is nestled in the hills of the Eastern Cascades, with the Columbia and Wenatchee Rivers within walking distance of the hotel via the Apple Capital Loop Trail. Also near our Wenatchee hotel is Mission Ridge Ski Resort; Wenatchee Valley Museum and Cultural Center; Liberty Orchards, Aplets and Cotlets Candy Kitchen; many Wenatchee and Columbia Valley Wineries; Leavenworth Bavarian Village and Lake Chelan. Our Wenatchee hotel offers Ski packages for Mission Ridge and tickets are also good for Stevens Pass. While you stay with the Holiday Inn Express Wenatchee, enjoy an award winning breakfast, served each morning with a variety of foods to satisfy any appetite. After your long day of work or play in the Wenatchee Valley come back to our hotel and enjoy the heated indoor pool and hot tub. Cookies are served every evening and we offer a manager reception three nights per week year round. Keep up with your work out routine in our 24-hour fitness room or access the Apple Capital Loop Trail for a walk, jog or run. The entire hotel is equipped with wireless Internet, but if you don t have a laptop we do have a business center that is equipped with computers, printers, copier and fax machine for all your business needs. ... more   less 
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Also Known As:
Holiday Inn Express Wenatchee Hotel Wenatchee
Wenatchee Holiday Inn Express
Holiday Inn Wenatchee

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