First problem - July & 98. We had advance reservations and arrive about 4:30. Attending rehearsal dinner at 6 & must press 2 sets of clothing. No iron or board; clerk goes on 20 min hunt for one! Put in a room that AC not turned on. Start it. Unpack & 30 min later realize AC unit may be broken. Meantime could not find remote so call desk & inquire. Clerk asks "if the buttons on set work." Walk out & request a remote; they open a drawer with about a half dozen remotes, none of which work as "there are no batteries" states the clerk. They did have a universal remote but the clerk quoted the manager as saying "she doesn't know the code to set it up." No apology. By now room 85! Go to desk inquire regards different room. Reluctantly clerk decided we could look at a different room & ascertain AC working. Surprise! It was working & despite being told that there were no king size beds, it had one and it had a remote, an ironing board and a spare iron! Naturally by then I had pressed everything in the 85 degree room! We packed everything up & moved to the new room with barely enough time to change for our gathering. Upon returning from the dinner - we entered the side "locked" door to discover it open - no key required! Naturally we immediately reported the security issue to the desk only to have the clerk say "Oh, it's been like that for some time." Naturally solidly secured our door for the night. Slept in a cool room with a reasonably comfortable bed. Next day showered & washed hair only to discover there was no blow dryer. Clerk at front desk ( who actually seemed to care, a complete reversal from the previous evening) did say they had a few rooms that lacked them and offered a loaner - which fixed the problem. Maid was pleasent, I mentioned moving from room 112 due to no AC & she said "yes, I noticed that also." Probably won't use Day's Inn again unless it's a last resort!
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- Also Known As:
- Days Hotel Toppenish
- Days Inn And Suites