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“Terrible Internet Connection” 2 of 5 stars
Review of Hampton Inn & Suites Tacoma-Mall

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Hampton Inn & Suites Tacoma-Mall
2.5 of 5 Motel   |   8203 South Hosmer, Tacoma, WA 98408   |  
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Ranked #2 of 28 Hotels in Tacoma
Bountiful, Utah
1 review
2 helpful votes 2 helpful votes
“Terrible Internet Connection”
2 of 5 stars Reviewed June 18, 2014

As a platinum member with Hilton, its really frustrating when you get a hotel with a terrible internet speed. This has happened to me way more than once which is surprising because last I checked, it is the year 2014. Tech support was friendly, but they have no resources to increase the speed without improving the hardware.

To illustrate how bad the internet is, let me provide some specs. My download speed is .1 Mbps (Megabits per second), and upload speed .1. This reminds me of the good ol days of Dial up. Gogo internet on airplanes is way faster than this, and my sprint card is almost 5 times the speed. Tomorrow I have a client meeting over webex. I'll have to leave the hotel, and hopefully marriott or another nearby hotel can make an exception for my needs,.

Funny, but the Ethernet connection is even slower. How does that even work? Definitely No Netflix tonight! Screw room 319! My suggestions is to just avoid this hotel unless everything is completely booked. :)

  • Stayed June 2014, traveled on business
    • 3 of 5 stars Value
    • 2 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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250 reviews from our community

Traveler rating
    154
    75
    15
    5
    1
See reviews for
72
47
13
95
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (20)
Date | Rating
  • English first
  • German first
  • Portuguese first
  • Any
English first
Spearfish, United States
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed June 18, 2014

The quality of service at this hotel is exceptional. To an individual, the staff are friendly and competent. The beds are comfortable; the rooms are quiet; the breakfast is unusually good with fresh fruit, real eggs, and well-brewed coffee.

  • Stayed June 2014, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Hampton

Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Portland, United States
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed June 17, 2014

The staff was very helpful and friendly, the facilities were good and as a solo traveler, I felt safe. I also appreciated being able to wait in the lobby for my ride after check out time. Watching World Cup soccer with other guests was very enjoyable. The location could be better but access to I-5 was simple and quick. Thank you.

  • Stayed June 2014, traveled solo
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Hampton

Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Senior Contributor
24 reviews 24 reviews
3 hotel reviews
Reviews in 11 cities Reviews in 11 cities
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed June 16, 2014

We had a great time here...a couple of little bumps, but the incredible staff took care of everything with the highest professionalism! We have become a huge fan of the Hampton Inn, because of our stay here...they made our visit stress and problem free!

Stayed June 2014, traveled with family
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Victoria, Canada
Top Contributor
118 reviews 118 reviews
41 hotel reviews
Reviews in 55 cities Reviews in 55 cities
52 helpful votes 52 helpful votes
5 of 5 stars Reviewed June 15, 2014 via mobile

We stayed 2 nights and made the hotel our base for seeing attractions in and around Tacoma. The room was well equipped, clean and comfortable. The breakfast had many choices, including items for people on a low fat diet. This hotel even has a laundry room for guest use. The hotel also has several restaurants located nearby.

Stayed June 2014, traveled as a couple
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Oakland, California
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
Reviews in 5 cities Reviews in 5 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed June 13, 2014

I do like that that Hampton Inn & Suites does maintain their properties with similar standards for appearance, process and cleanliness. This - for me - lends a sort of familiarity/comfortableness no matter which of the locations I stay at.

  • Stayed June 2014, traveled with family
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service

Review collected in partnership with Hampton

Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tallmadge
Contributor
20 reviews 20 reviews
13 hotel reviews
Reviews in 16 cities Reviews in 16 cities
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed June 8, 2014

Liked this hotel very much - stayed 4 nights spent two days in Seattle and one in Tacoma sightseeing. Staff were very helpful especially Charles and Amanda. Gave us wonderful non chain ideas for restaurants that we loved and were only a short drive from the Hotel. Breakfast is breakfast, it's free so can't complain and you can always find something you can eat. Our room was clean and very comfortable and for the $$$$ saved over the Seattle hotels we were very pleased. We are on a cross country road trip and have stayed in 5 different Hamptons, they are consistently superior to the others.

Room Tip: We were on the ground floor in the back it was very quiet back there compared to the other corridor...
See more room tips
  • Stayed June 2014, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hampton Inn & Suites Tacoma-Mall

Address: 8203 South Hosmer, Tacoma, WA 98408
Phone Number:
Location: United States > Washington > Tacoma
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Romantic Hotel in Tacoma
#2 Business Hotel in Tacoma
#2 Family Hotel in Tacoma
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Hampton Inn & Suites Tacoma-Mall 2.5*
Number of rooms: 146
Reservation Options:
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Also Known As:
Hampton Inn & Suites Tacoma-Mall Hotel Tacoma
Hampton Inn And Suites Tacoma-Mall
Hampton Inn Tacoma
Tacoma Hampton Inn

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