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“Saundra Kleinman steps up” 4 of 5 stars
Review of Hampton Inn & Suites Tacoma-Mall

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Hampton Inn & Suites Tacoma-Mall
2.5 of 5 Motel   |   8203 South Hosmer, Tacoma, WA 98408   |  
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Ranked #2 of 28 Hotels in Tacoma
SoCalTraveler
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
9 helpful votes 9 helpful votes
“Saundra Kleinman steps up”
4 of 5 stars Reviewed May 19, 2013

Saundra Kleinman understood my preference to keep my project team at one hotel, she found the rooms we needed and kept my team at the Hampton, even when the online reservation system indicated no rooms available. Much appreciated!

  • Stayed May 2013, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Hampton

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250 reviews from our community

Traveler rating
    154
    75
    15
    5
    1
See reviews for
72
47
13
95
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (20)
Date | Rating
  • English first
  • German first
  • Portuguese first
  • Any
English first
Ridgefield, United States
1 review
4 of 5 stars Reviewed May 10, 2013

the Hampton chain always seems to be as expected, clean, simple and functional. When I am on the road on business, it is important that the room is clean and functional. Free High Speed Internet, a good desk to work on and a clean bed (they wash the sheets and bed spread every time). Add all of this to affordability and the earnings of points on the Hilton Honors card and it is a no brainer. Nicely done.

  • Stayed May 2013, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service

Review collected in partnership with Hampton

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Corvallis
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
Reviews in 7 cities Reviews in 7 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed May 9, 2013

We have stayed at this hotel a number of times over the last several years. The staff is very friendly, the rooms are very nice and, for our purposes, the location is perfect. It is easy to get to downtown Tacoma.

  • Stayed May 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Hampton

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ozark, United States
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed May 6, 2013

Clean Hotel, fair price, comfortable and accommodating. Would stay again when in the area. The hotel staff was friendly and worked quickly to get me checked in and on my way to my room... I would recommend the hotel because it is what I have come to expect from Hampton Inns when I stay there.

  • Stayed May 2013, traveled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service

Review collected in partnership with Hampton

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Portland, Oregon
Top Contributor
65 reviews 65 reviews
25 hotel reviews
Reviews in 29 cities Reviews in 29 cities
39 helpful votes 39 helpful votes
3 of 5 stars Reviewed May 5, 2013

I stayed here because my usual hotel was sold out, however, I thought I would get the sale level of service being a Silver member of the Hilton Brand.... not at all at this location, I was treated like some average person that just stays at a hotel once in a while, I will never stay at this property again, I rather stay at a competitor and not get the points.

  • Stayed May 2013, traveled on business
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 2 of 5 stars Service

Review collected in partnership with Hampton

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Sierra Vista, United States
1 review
5 of 5 stars Reviewed April 29, 2013

I have stayed at this hotel 6 or 7 times in the last year and the stay is always fantastic. The rooms are very large and clean, the walk in shower is fantastic, and the internet is reliable. The staff is exceptional friendly and efficient. I will continue staying here every time work brings me to the Fort Lewis.

  • Stayed April 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Hampton

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Carrie W, General Manager at Hampton Inn & Suites Tacoma-Mall, responded to this review, May 9, 2013
Thank you so much for the review regarding your recent stay with us. We truly appreciate your feedback. I look forward to having you stay with us again in the near future.
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Seattle, Washington
Top Contributor
90 reviews 90 reviews
7 hotel reviews
Reviews in 16 cities Reviews in 16 cities
26 helpful votes 26 helpful votes
5 of 5 stars Reviewed April 14, 2013 via mobile

I stayed here for five days and every day was an ensured clean room, comfortable bed, and friendly staff. The continental breakfast hit the spot each morning. The room was quiet and spacious. There is not much more you can ask for at a hotel.

  • Stayed August 2012
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Carrie W, General Manager at Hampton Inn & Suites Tacoma-Mall, responded to this review, May 9, 2013
Thank you for your recent review. We appreciate your loyalty to our brand and continue to strive for 100% guest satisfaction during each and every guest stay. Your feedback is greatly appreciated and we look forward to you staying at our property again in the future.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hampton Inn & Suites Tacoma-Mall

Address: 8203 South Hosmer, Tacoma, WA 98408
Phone Number:
Location: United States > Washington > Tacoma
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Romantic Hotel in Tacoma
#2 Family Hotel in Tacoma
#2 Business Hotel in Tacoma
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Hampton Inn & Suites Tacoma-Mall 2.5*
Number of rooms: 146
Reservation Options:
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Also Known As:
Hampton Inn & Suites Tacoma-Mall Hotel Tacoma
Hampton Inn And Suites Tacoma-Mall
Hampton Inn Tacoma
Tacoma Hampton Inn

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