Hotel	USD*	Distance
Ramada Inn Tacoma	$67	1.9 mi 3.1 km
Best Western Lakewood Motor Inn	$96	3.1 mi 5.0 km
Best Western Tacoma Dome	$103	3.7 mi 5.9 km
Clarion Hotel Seattle Federal Way	$116	11.4 mi 18.3 km
Best Western River's Edge	$109	21.2 mi 34.1 km

restaurant	Distance	Rating
Red Lobster	0.1 mi 0.2 km
Indochine	1.9 mi 3.1 km
Over the Moon Cafe	4.7 mi 7.6 km

Thing To Do	Distance	Rating
Spirit of Washington Dinner Train	3.7 mi 6.0 km
Tacoma Art Museum	4.0 mi 6.5 km
Northwest Trek Wildlife Park	20.8 mi 33.5 km

TripAdvisor Traveler Reviews

( 1-5 of 29 )

“Room and Service leave a lot to be desired - We walked out.”

Shilo Inn Tacoma

ajcolorado

Colorado Springs

Jul 21, 2008

I checked the reviews and booked a room at the Shilo Inn, in Tacoma, Washington but was sorely disappointed with what I found. If you check other reviews that I've written, you'll see that I'm not super picky and I've never walked out of a hotel before but we did leave this one. It wasn't one big thing but, rather, it was a lot of little things that combined to the point that we moved to the Hampton Inn, down the road.

The hotel parking lot and lobby were fine but we were very disappointed with the room. Here were our complaints:

1. Carpet in hall was dirty
2. Room had a very unpleasant smell.
3. The bedding was worn and faded.
4. The bathroom door didn't latch.
5. There was a small hole in the ceiling.
6. The air conditioning alternated between a strange clunking and a high pitched whine.

The over-all quality was more what you would expect of a $65 or $75 room - not $107 per night. But we probably would've stayed had the front desk offered us something, anything in the way of assistance or an apology when we went to them with our issues.

They did not offer to put us into a different room.

They did not offer to check the room to see if anything could be done to address the problems.

They didn't offer to reduce the rate.

They did not apologize for the fact that we were not happy with the room.

Instead, the desk clerk told us "that is a very nice room." The complete lack of concern and help was the thing that finally caused us to walk away.

I don't recommend this hotel but if you decide to stay here, do a little checking on the price. We got a rate of $107 + tax per night. The rate on the Shilo Inn website was higher but there was a lower rate on hotels.com and the reservation line was able to match the price.

This TripAdvisor Member:
- Disliked — The complete unconcern and unresponsiveness of the staff.

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

ajcolorado's Summary

Date of Stay: July 2008

Traveled with: Family (extended)

Visit was for: Quality time with family

Age group: 35-49

Member since: July 10, 2005

Would I recommend this hotel to my best friend?

no way!

I do not recommend this hotel for:

Young singles, An amazing honeymoon, A romantic getaway, Girlfriend getaway, Older travelers, Great pool scene, Families with young children, Families with teenagers, Tourists

I selected this hotel as a top choice for:

Other

Was this review helpful? Yes No

Average price*: $111 (year-round)

Call now to book: 1-800-454-6835 from hotels.com

“Poor, Unresponsive Service”

Shilo Inn Tacoma

IdahoWkEnd_Traveler

Idaho

May 17, 2008

Our son's soccer club stayed at the Shilo Inn Tacoma--the air conditioning unit in one of rooms was broken 2 of 3 days we were in town. Temperatures outside were in the 90's--the room was miserably hot. When we talked to the service staff at the front desk they weren't helpful at all--they indicated that there was nothing they could do--the maintenance man was not in and would not be for another day or so. My husband ended up driving to Home Depot and purchasing a fan--not an expense we anticipated. We will not recommend that our soccer club stay at the Shilo Inn in the future when we travel to tournaments.

This TripAdvisor Member:
- Liked — proximity to soccer fields
- Disliked — level of service - comfort of rooms

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

IdahoWkEnd_Traveler's Summary

Date of Stay: May 2008

Traveled with: Large group or tour

Age group: 50-64

Member since: May 17, 2008

Would I recommend this hotel to my best friend?

no way!

I do not recommend this hotel for:

Young singles, An amazing honeymoon, A romantic getaway, Girlfriend getaway, People with disabilities, Older travelers, Great pool scene, Pet owners, Families with young children, Families with teenagers, Tourists

I selected this hotel as a top choice for:

Sporting event, Other

Was this review helpful? Yes No

Average price*: $111 (year-round)

Call now to book: 1-800-454-6835 from hotels.com

“quiet relaxing great stay”

Shilo Inn Tacoma

TMEISTER39

PORTLAND OREGON

Jan 29, 2008

This Shilo location is close to several dinning options. Close to the freeway, but is very quiet. The rooms were nice, very clean. We enjoyed the pool and took advantage of the other accomidations as well. The staff was extremly friendly and on top of their game. Started off the rtavel morning with the free deluxe breakfast, that alone had several options for everyone to enjoy.

Overall I could not ask for a better experience!!!

This TripAdvisor Member:
- Liked — the cleaness and quitness of the room
- Disliked — none

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

TMEISTER39's Summary

Date of Stay: January 2008

Traveled with: Family with young children

Visit was for: Quality time with family

Age group: 25-34

Member since: January 29, 2008

Would I recommend this hotel to my best friend?

absolutely!

I recommend this hotel for:

People with disabilities, Older travelers, Families with young children, Families with teenagers, Tourists

I do not recommend this hotel for:

Young singles, An amazing honeymoon, A romantic getaway, Girlfriend getaway, People with disabilities, Older travelers, Great pool scene, Pet owners, Families with young children, Families with teenagers, Tourists

I selected this hotel as a top choice for:

Sporting event

Was this review helpful? Yes No

Average price*: $111 (year-round)

Call now to book: 1-800-454-6835 from hotels.com

“Very comfortable and convenient”

Shilo Inn Tacoma

Christy97065

Wasco, Oregon

Jan 5, 2008

1/1 found this review helpful

I enjoyed my stay very much at the Shilo Inn/Tacoma. It was clean, comfortable, and quiet (even though it's right off I-5). I liked its proximity to dining and shopping.The breakfast offered many choices, and the breakfast area was very attractive. I have no complaints about the room, but noticed the bathroom tile could use some updating--not an issue, though. It was a very nice room.

The lady who checked me in was courteous and efficient, but lacking in friendliness. Other than that, all other staff that I encountered were warm and helpful----from the front desk employee who checked me out to housekeeping personnel. They went out of their way to assist me and made me feel welcome.

This TripAdvisor Member:
- Liked — Location
- Disliked — N/A

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

Christy97065's Summary

Date of Stay: December 2007

Traveled with: Family with teenagers

Visit was for: Personal event (wedding, ...)

Age group: 50-64

Member since: January 05, 2008

Would I recommend this hotel to my best friend?

absolutely!

I recommend this hotel for:

A romantic getaway, Girlfriend getaway, People with disabilities, Older travelers, Pet owners, Families with young children, Families with teenagers, Tourists

I do not recommend this hotel for:

Young singles, An amazing honeymoon, A romantic getaway, Girlfriend getaway, People with disabilities, Older travelers, Great pool scene, Pet owners, Families with young children, Families with teenagers, Tourists

I selected this hotel as a top choice for:

Other

Was this review helpful? Yes No

Average price*: $111 (year-round)

Call now to book: 1-800-454-6835 from hotels.com

“New Management has made big improvements”

Shilo Inn Tacoma

frqlptqbbz

seattle OR

Oct 22, 2007

1/1 found this review helpful

I stay at this hotel 4 or 5 times a year, and like any hotel, it has its own ongoing problems. However, Roger, the new GM, has taken strong steps to manage and minimize these problems. He's upgraded the free breakfast that Shilo offers, and is currently working on turning the pool/recreation area into something to be proud of. He also seems to have excellent "people skills."

This TripAdvisor Member:
- Liked — service attitude
- Disliked — occasional noise from nearby traffic

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

frqlptqbbz's Summary

Date of Stay: October 2007

Traveled with: Solo traveler

Visit was for: Business

Age group: 50-64

Member since: June 26, 2007

Would I recommend this hotel to my best friend?

absolutely!

I recommend this hotel for:

Young singles, An amazing honeymoon, A romantic getaway, Girlfriend getaway, People with disabilities, Older travelers, Great pool scene, Pet owners, Families with young children, Families with teenagers, Tourists

I do not recommend this hotel for:

Young singles, An amazing honeymoon, A romantic getaway, Girlfriend getaway, People with disabilities, Older travelers, Great pool scene, Pet owners, Families with young children, Families with teenagers, Tourists

I selected this hotel as a top choice for:

Spa, Sporting event, Other

Was this review helpful? Yes No