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“Great place to stay and beautiful well maintained property” 5 of 5 stars
Review of Hilton Garden Inn Spokane Airport

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Hilton Garden Inn Spokane Airport
3.0 of 5 Hotel   |   9015 U.S. Highway 2, Spokane, WA 99224   |  
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Ranked #2 of 43 Hotels in Spokane
Irving, Texas
1 review
“Great place to stay and beautiful well maintained property”
5 of 5 stars Reviewed November 21, 2012

I have stayed at this property a few times and am always pleased with the property. The location is fine for me, close to the airport and the casino (Northern Quest). And they will shuttle you to both.

  • Stayed October 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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272 reviews from our community

Traveler rating
    162
    85
    15
    7
    3
See reviews for
53
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (20)
Date | Rating
  • English first
  • German first
  • Any
English first
Kansas City, Missouri
Top Contributor
74 reviews 74 reviews
13 hotel reviews
Reviews in 35 cities Reviews in 35 cities
24 helpful votes 24 helpful votes
4 of 5 stars Reviewed November 20, 2012

Needed to stay near airport. Easy to walk from baggage right to hotel. Very quiet as flight pattern avoids hotel. Clean and reasonable price. Has restauarnat to boot. Courtesay shuttle available, but not needed

  • Stayed May 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Phoenix, Arizona
Top Contributor
61 reviews 61 reviews
13 hotel reviews
Reviews in 23 cities Reviews in 23 cities
27 helpful votes 27 helpful votes
5 of 5 stars Reviewed November 18, 2012

Needed a place to stay for a night on a stop to Idaho. I would very much come again! Very clean, friendly and professional service. Updated furnishing, clean pool, full gym, you name it. One drawback was no continental breakfast.
Next door to Nice restaurant. Near airport, but very very quiet. You'll get a good nights sleep!

  • Stayed November 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kansas City, Missouri
Senior Contributor
28 reviews 28 reviews
7 hotel reviews
Reviews in 13 cities Reviews in 13 cities
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed November 11, 2012

The hotel is dated and needs a serious upgrade. Carpets were old and furniture dinged up. There was hair in the tub and a empty perscription bottle laying on the floor in our room. The lobby smelled like fried food. On a postive note, it was a very quiet location and conveniently located. We won't be staying here again.

  • Stayed November 2012, traveled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Portland, Oregon
Senior Contributor
28 reviews 28 reviews
13 hotel reviews
Reviews in 15 cities Reviews in 15 cities
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed November 10, 2012

This is definitely one of the best Hilton Garden Inns. The location is about 15 min from downtown, so you do need to have a car if you plan to go downtown. The hotel is relatively new, and the room is clean and very quite. I was a bit concerned about hearing the airplane noise, but I did not hear anything during my stay. I would definitely stay here again.

  • Stayed November 2012, traveled on business
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Troy, Montana
Top Contributor
168 reviews 168 reviews
60 hotel reviews
Reviews in 51 cities Reviews in 51 cities
103 helpful votes 103 helpful votes
3 of 5 stars Reviewed October 1, 2012

I have stayed here many, many times and decided to use this hotel again for a recent flight out. They should have my travel profile on file that indicates in CAPITAL LETTERS that I need a quiet room. While they are priced higher than other nearby hotels, they are nicer, so it is usually worth the extra money to stay in a nicer hotel.
Check in was a disappointment - I was not welcomed back to the property - yes, people notice this and it DOES matter. The clerk may have been new, but he was clueless and this should not be hard as my packet was already printed out, keys made, waiting for me. I like my bottles of water - but I should not have to ask for them and get an attitude when I do so. This is part of being in the rewards program and when I stay in Kalispell at another chain, they include granola bars or other treats with the water - it is the little things that matter.
The room was facing the highway and was not on the top floor. My profile asks for the top floor and to be on the side of the hotel AWAY from the highway.
The room itself was nice, as usual, no issues, except that I could not sleep because of the noise.
The lovely person who checked me out apologized and when I mentioned that I would be back in a few weeks, immediately noted that upcoming reservation to be sure that we had a quiet room. She was wonderful and I wish that she had been working on room assignments the night before. The only thing that I can think of is that because I used points that I did not get the room that I requested.
I am not changing my upcoming reservation, but I will call a few days ahead to be sure that we are in a quieter room.

  • Stayed September 2012, traveled with friends
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HGIGMCA, General Manager at Hilton Garden Inn Spokane Airport, responded to this review, October 3, 2012
Thank you for being a loyal guest with us in Spokane. I am so happy you choose to stay with us in the area and I’m sorry we were not able to provide you with a satisfactory experience during your recent stay. Your satisfaction is very important to us and we apologize you were not booked into your preferred room type and location. We try to accommodate all requests and apologize yours were not met. Your comments have helped us to improve our guest experience and we will be more diligent in checking Hhonors members’ preferences moving forward. Please accept our apology for the noise experienced due to your room assignment, we know how important a good night’s rest is while traveling. We look forward to having you back with us so that we may provide the best hotel experience possible.

Thank you,
Chris Anderon
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Bulverde, Texas
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed September 27, 2012

Conducting business at Fairchild AFB and staying at the Hilton Garden Inn in Spokane. The staff is very friendly, courteous, and make you feel right at home! The rooms are very clean and the hotel restaurant is outstanding with generous portions. Coming from Texas where the weather in San Antonio is currently hot and humid, the weather here in Spokane is beautiful and has very low humidity. Spokane is located between the Rocky and Cascade Mountains which shields it from bad weather. In my opinion, this is a great area to live if you're like me and enjoy the outdoors!

  • Stayed September 2012, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HGISA-GM, General Manager at Hilton Garden Inn Spokane Airport, responded to this review, October 5, 2012
We're with you - we think the weather here in Spokane is just right! Thank you so much for staying with us, and for taking the time to write about your time at our hotel! We're so glad that you enjoyed our restaurant, and I'll be sure to thank our staff for the great hospitality they showed you! We hope you'll stay with us the next time you're in town!
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Additional Information about Hilton Garden Inn Spokane Airport

Address: 9015 U.S. Highway 2, Spokane, WA 99224
Phone Number:
Location: United States > Washington > Spokane
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Romantic Hotel in Spokane
#3 Business Hotel in Spokane
#4 Family Hotel in Spokane
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Hilton Garden Inn Spokane Airport 3*
Number of rooms: 120
Official Description (provided by the hotel):
Hilton Garden Inn Spokane Airport is conveniently located 1.5 Miles north of the Spokane International Airport along Hwy. 2 In West Spokane. This two-time Inn of the Year winner prides itself on providing the best service and best accommodations to every guest. Enjoy the full service Garden Grille(R) & Bar for local cuisine and spirits. The Hilton Garden Inn Spokane Airport provides a wide variety of amenities that are well suited to the business or leisure traveler. Enjoy FREE Park'n Fly with one night's stay, 24-hour indoor pool and whirlpool, evening room service, gift shop and more! When visiting Spokane, WA be sure to stay at Spokane's only Hilton Garden Inn! ... more   less 
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Also Known As:
Hilton Garden Inn Spokane Airport Hotel Spokane
Hilton Spokane
Spokane Hilton Garden Inn

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