This was a Knight's Inn when we made the reservations. Admittedly I've never stayed in a Knight's Inn but made the reservation based on reviews here. Imagine my surprise when we arrived and it was Motel 6 as of a few days earlier! The room looked like it was always a Motel 6 with the same tiny corner shower. To be fair, it looked like a newer shower and worked fine. Room wasn't ready but another one was (they said) and gave us the key. Maid was still working in the room but was nearly finished. Bedspread had stains and my wife asked for another. The replacement was clean.
The satellite (or cable) TV went out the night before and the service guy was working on it, so no TV until about 8pm or so and then only a few channels. But why bother? They still have tiny low-res CRT TVs from the '70s. Internet was spotty, sometime would connect, mostly would not. Even when connected I couldn't do anything, not even check email. Staff in the office said they were connected (though they didn't actually try to do anything) but I couldn't connect my laptop even in the office. The telephone on the desk in the room was missing the faceplate around the dial pad and otherwise looked disgusting.
With all the issues I would have thought management would have been apologetic and maybe even offered some perks, but nary an apology.
I've been a Motel 6 user for years but have outgrown them. For $5-$8 more I've found other national brands that have digital HD TVs, reliable wifi, better soap, shampoo, conditioner, lotion, refrigerators, and microwaves in the room as standard fare. Also free breakfast, though the quality varies. It could just be this Motel 6 was going through "transition pains" after taking over from Knight's Inn, the latter who may have let the property deteriorate.
- Official Description (provided by the hotel):
- Motel 6 Spokane West - Airport is located in a quiet area between downtown Spokane and the Spokane International Airport. Restaurants and shops are nearby. Enjoy free Wi-Fi in all of our guest rooms, a seasonal outdoor heated pool, and truck parking. ... more less
- Reservation Options:
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- Also Known As:
- Motel 6 Spokane West - Airport Hotel Spokane
- Motel Six Spokane
- Spokane Motel 6
- Spokane Motel Six