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Oxford Suites Downtown Spokane: Traveler Reviews

3.0 of 5
115 W North River Drive, Spokane, WA 99201
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Oxford Suites Downtown Spokane
Ranked #2 of 47 hotels in Spokane
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175 reviews from our community

Traveler rating
    100
    51
    13
    8
    3
See reviews for
Families
55
 
Couples
44
 
Solo
4
 
Business
36
 
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Date Rating
Walla Walla, WA
Contributor
12 reviews 12 reviews
7 hotel reviews
Reviews in 8 cities Reviews in 8 cities
16 helpful votes 16 helpful votes
“Another Good Night's Sleep”
5 of 5 stars Reviewed November 21, 2012

What a great hotel in a great location!! From here I could walk to the convention center and downtown ... well, in nice weather. The room was large and very comfortable. And I had a very good night's sleep on the most comfortable bed. Everything was spotlessly clean. Really enjoyed the complimentary evening reception and the complimentary great breakfast buffet!! Also like their new Bistro where I can have an evening meal without going outside. And their 24/7 shop is very handy for that late night snack. On top of that, all the staff is so pleasant and helpful. Definitely a wonderful value in a beautiful facility.

Room Tip: Ask for a river view room.
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  • Stayed October 2012, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask BBTravelMom about Oxford Suites Downtown Spokane
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Washougal, Washington
Senior Contributor
22 reviews 22 reviews
9 hotel reviews
Reviews in 13 cities Reviews in 13 cities
16 helpful votes 16 helpful votes
“Great location, amenities, and rooms!”
5 of 5 stars Reviewed November 20, 2012

My husband and I stayed at the Oxford Suites in downtown Spokane one night recently during a quick visit to the area. We chose this hotel for its location downtown on the river, and the positive reviews on TripAdvisor... and we were not disappointed!
It had snowed recently and was pretty chilly outside, and the fire in the lobby was very welcoming. The front desk staff checked us in quickly and were quite pleasant.
The room looked very new, modern and clean, and the wifi worked great. We went for a quick run along the river towards Gonzaga University... a gentleman at the front desk provided us with a map and outlined an easy 3-mile loop. It was still chilly but the sky was clear and we had a lovely run. After a nice, hot shower, we headed downstairs (one floor below the lobby) for our complimentary beer or wine before we walked to dinner.
We sat at the bar, and the bar tender was gracious and quick. Since my husband and I both travel by ourselves often, we appreciated how the bar tender made easy conversation with some solo travelers. She made everyone feel quite at home. I almost forgot to mention that the 2-drinks-per-person also included hor d'euvres... two kinds of soup, veggies, dip, cheese, crackers, chips and salsa. Although the soup was from a can, everything else was fresh, and one could easily make the hor d'euvres into dinner!
After dinner, we enjoyed our very comfortable bed immensely.
In the morning, we enjoyed the complimentary breakfast downstairs, in the large area next to the bar. Breakfast included juice, coffee, tea, hot cocoa (from an automatic dispenser), fresh fruit, cereal, toast, bagels (plain), scrambled eggs, sausage and hash browns. There was plenty of seating and the hot food servers kept up with demand.
Check out was easy. We will definitely try to stay here again the next time we're in the area.
A few more things... the hotel's location is easy to get into and out of by car, and parking is free. The pool and workout facilities looked nice, but we didn't get a chance to try them, so I didn't feel that I could review them.

  • Stayed November 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
Ask PJMS_11 about Oxford Suites Downtown Spokane
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
2 reviews
Reviews in 2 cities Reviews in 2 cities
“FABULOUS!”
5 of 5 stars Reviewed November 19, 2012

Excellent hotel had a fabulous girls getaway. Pretty good location, great hot breakfast in the morning. Loved the rooms with the sliding doors was amazing to share. Very accommodating and friendly staff. Can't wait to go back next year for our annual trip!!

Room Tip: If there are snorers in your travel party the room with the sliding doors that gives the privacy of...
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  • Stayed November 2012, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask hlurban about Oxford Suites Downtown Spokane
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Houston, Texas
1 review
2 helpful votes 2 helpful votes
“Treated like Family”
5 of 5 stars Reviewed November 19, 2012

I was traveling for work and was a guest at Oxford for three weeks. They treated me me like I was a part of their falmily. I would often visit with the staff and they would inquire about my day, sports and advise warbrobe choices according to the weather. I have never received such service at a hotel, I was truly thankful and appreciative. They offer complimentary drinks in the evenings and breakfast every morning. When I ordered room service it was timely and the service was superb. I didn't have a car so the hotel shuttle would take me to dinner and to other locations in Spokane so I didn't have to catch a cab. I highly recommend and when I go back I'll be a staying at Oxford Suites Downtown!

  • Stayed November 2012, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
Ask Fred R about Oxford Suites Downtown Spokane
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kelseyville, California
Senior Reviewer
7 reviews 7 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
“poor room service and staff attitude”
3 of 5 stars Reviewed November 17, 2012

my daughter and I stayed for five days and per the food service menu it stated that we could order room service between 5-9 pm. My daughter called at 8:05pm and stated we would like to order room service. Not even asking what we wanted she was told that they were to busy and hung up . After talking to management the next morning we were just told that they did not do room service when busy even though it was advertised. We were never talked to by management and three days later when we went home they still had not contacted us to apologize us for the rude attitude or false advertisment.

Room Tip: if you don't want a disabled room make sure you let them know. I love baths and did not know it...
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  • Stayed November 2012, traveled with family
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 1
Ask Nancy H about Oxford Suites Downtown Spokane
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
WesternTrvlr, Manager at Oxford Suites Downtown Spokane, responded to this review
November 19, 2012
Thanks for your feedback. We appreciate knowing when a problem arises. We offer our sincerest apology and will follow up with our staff, per your conversation with our General Manager, Tim Peterson. Thanks for taking Tim's call and allowing us the opportunity to rectify the situation. We look forward to your next visit!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Oxford Suites Downtown Spokane

Also Known As:
Oxford Suites Downtown Spokane Hotel Spokane
Oxford Suites Downtown Spokane Hotel
Oxford Hotel Downtown Spokane
Address: 115 W North River Drive, Spokane, WA 99201
Phone Number:
Region: United States > Washington > Spokane
Amenities:
Bar/Lounge Business Center Fitness Center Free Breakfast Free High-Speed Internet Free Parking Pets Allowed Restaurant Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Business Hotels in Spokane
#5 Family Hotels in Spokane
Price Range: $$
Hotel Class:3 star (3*)
Official Description (provided by the hotel):
Exceptional has never been so affordable! Overlooking the Spokane River, you’ll enjoy easy access to Downtown Spokane and River Front Park. Complimentary amenities include Full Hot Breakfast Buffet, Evening Reception, High Speed Wi-Fi, Parking, Indoor Pool, Spa, Sauna, Steam Room & Fitness Center. ... more   less 
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Oxford Suites Downtown Spokane
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