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Quality Inn Downtown 4th Avenue: Traveler Reviews

3.0 of 5
110 East Fourth Avenue, I90 Exit 281, Spokane, WA 99202
Hotel amenities
Quality Inn Downtown 4th Avenue
Ranked #10 of 47 hotels in Spokane
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166 reviews from our community

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Traveler rating
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Date Rating
Kelowna, Canada
Contributor
14 reviews 14 reviews
9 hotel reviews
Reviews in 11 cities Reviews in 11 cities
9 helpful votes 9 helpful votes
“Stop over in Spokane”
4 of 5 stars Reviewed January 6, 2013

We stay here when we fly from Spokane to Nashville to visit our Daughter. Great price, great service and comfortable beds. The only complaint is they are now charging to leave your vehicle when away.

This hotel is within minutes of the Spokane Airport which makes it convenient to fly out. They also offer a shuttle service (check the times) it does run 24 hrs.

Within a short driving distance to all shops and restaurants. Would not recommend any of the eateries around this hotel.

  • Stayed January 2013, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cochrane, Canada
1 review
“excellent value for money”
4 of 5 stars Reviewed December 30, 2012

excellent value for money - the room was relatively inexpensive and met all of our needs. The front desk staff were great - special hats off to Amber who provided us with one essential - from her personal stock - that we did not have. You may want to check the toilet in 326 - it was a pretty slow flush! Otherwise a great stay and we would not hesitate to come back.We listened to the advice not to get a room facing the freeway - our stay at the back was nice and quiet.

Room Tip: Don't get a room facing the freeway if you are bothered by noise at night.
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  • Stayed December 2012, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask Norman P about Quality Inn Downtown 4th Avenue
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
princessproperties, General Manager at Quality Inn Downtown 4th Avenue, responded to this review
January 16, 2013
Norman,

Thank you very much for your kind words. I am glad to hear that your stay was enjoyable! Our location is wonderful to be close and within walking distance to many amenities such as dining and entertainment. I do appreciate the great compliments on Amber she is definitely a keeper. She enjoys her job and it shows. We are looking forward to your stay in the future.

Christine Taylor, CTA, CHA
General Manager
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Phoenix, Arizona
Senior Contributor
49 reviews 49 reviews
10 hotel reviews
Reviews in 15 cities Reviews in 15 cities
19 helpful votes 19 helpful votes
“Such good customer service”
5 of 5 stars Reviewed December 1, 2012 via mobile

We stayed at Quality Inn for nearly a week while a family member was in nearby hospice. The staff were incredibly attentive and friendly. Housekeeping was very patient with our erratic schedules. The adjoining rooms were comfortable and quiet - we asked for rooms that didn't face the highway. Location was ideal. As a hotel snob, I would highly recommend this place.

Stayed November 2012, traveled with family
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Ask AmyKinPhX about Quality Inn Downtown 4th Avenue
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princessproperties, General Manager at Quality Inn Downtown 4th Avenue, responded to this review
December 22, 2012
Thanks Amy,

I was delighted to read that your stay was positive and I sincerely appreciate the kind words regarding our Housekeeping staff. Our staff works hard at making everyone feel like this is their home away from home especially in difficult times. Looking forward to seeing you the next time you are in Spokane.

Christine Taylor, CTA, CHA
General Manager
Quality Inn 4th Ave
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Bellingham, Washington
Senior Reviewer
9 reviews 9 reviews
6 hotel reviews
Reviews in 6 cities Reviews in 6 cities
1 helpful vote 1 helpful vote
“Standard Hotel..........Left Stranded in Hall at 4:15 AM!”
3 of 5 stars Reviewed November 29, 2012

Freeway close, great feature if you room is NOT facing the freeway. Decent breakfast, although I did not appreciate hearing the hotel staff sharing their personal problems during my breakfast. Went to lobby to get coffee on 2nd morning, both large airpots were empty (about 5 am), and when I asked the front desk clerk, she pointed the the empty pots. Perhaps she should have been doing her job rather than sitting and chit chatting with her co-workers (who were sitting on the couches in the lobby). Easy chair in room was hideous as was the desk chair.......leaving only the bed to sit on. Upon check in, both beds did not have the linen tucked in, blankets hanging below the bedspreads..........old worn blankets with burn holes. Sign in the bathroom stating that should there be any linen, coffee pot, etc missing, would be interpreted that I wanted the items and would be charged for them. I guess the type of guest they attract have a problem with stealing items from the room.

Up at 4 am for work, went out to the lobby to get coffee in my lounging clothes, went back to room and room key card would not let me in, flashed yellow. Walked back to desk, got replacement key, walked back to room again....same outcome.....back to desk...Night clerk made another new key, brought his master key card which also had a standard key attached........he could not get in either and he did NOT have a key to fit the standard lock. Back to desk, clerk placed a call to someone, back to room, he was told to try and wiggle the door, that it might not be closed properly......did not work. I find it UNACCEPTABLE that the night hotel clerk did not have a standard key to enter the room. Night clerk went back to the lobby, I stayed and played with the door, finally pulling the door towards me and was finally able to enter my room with the card key. By this time it was too late for me to shower before work. When I arrived back after work, there was a message offering to move me to a new room........I declined as I was too tired. Why oh why did they not fix it during the day (it was a Monday). I happened again the next morning, but I prevailed. I was given a "gift certificate" for another nights stay, however I would not return to the property if I was in the area again. My room was prepaid via the corporate travel agent, so the gift certificate was useless to me.

I was also charged $2.00 per day, which was not mentioned at check in. It was an unsecured lot.

Room Tip: If you must stay here, do not face the freeway...........or choose another hotel in the area.
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  • Stayed November 2012, traveled on business
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
princessproperties, General Manager at Quality Inn Downtown 4th Avenue, responded to this review
December 15, 2012
Thank you for your review of the Quality Inn -fourth Ave. Here in Spokane. We really do appreciate your opinion; it gives us opportunity to see where we can improve.

Please call me here at the hotel so we can visit. THANK YOU. I was disappointed to learn that you did not feel the service you received was what you should have received. We take great pride on delivering exceptional service to each of our guests and I apologize for any issues you may have experienced.

I sure would like an opportunity to make it up to you and possibly change your opinion of our lovely Hotel. Please call me here at the hotel so we can visit. THANK YOU.

Christine Taylor, CTA, CHA
509-838-6101
Quality Inn General Manager
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Port Orchard
Top Contributor
68 reviews 68 reviews
23 hotel reviews
Reviews in 41 cities Reviews in 41 cities
23 helpful votes 23 helpful votes
“Standard hotel in great location for downtown Spokane”
3 of 5 stars Reviewed November 17, 2012

The bar is a bit noisy at night, freeway noise can be a problem. Room is average. Staff is attentive- the front desk clerk did her magic to get me a nice room, away from the noise. The breakfast is a notch above th normal hotel breakfast. clean all around. Pay attention to where you park in the parking lot. I parked on the east side parking from the reception desk and in the morning had a notice on my windsheild saying it would be towed away in a day if I did not move.

Room Tip: get a room on the opposite side of the building from the freeway. south side.
See more room tips
  • Stayed November 2012, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
Ask Shawbones about Quality Inn Downtown 4th Avenue
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princessproperties, General Manager at Quality Inn Downtown 4th Avenue, responded to this review
November 27, 2012
Thanks for a very detailed review regarding your recent stay with us. Appreciate the many features you pointed out along with the other areas noted in your review. I do apologize for the parking warning. Several weeks ago we did implement a new parking program. Upon check in you will receive a parking permit to be placed on the dashboard of your vehicle that way we make sure we have plenty of parking for our registered guests. We are all looking forwarded to see you next time you are in Spokane, WA.
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Additional Information about Quality Inn Downtown 4th Avenue

Also Known As:
Quality Inn Downtown 4th Avenue Hotel Spokane
Quality Inn Downtown 4th Avenue Hotel
Quality Inn Spokane
Spokane Quality Inn
Address: 110 East Fourth Avenue, I90 Exit 281, Spokane, WA 99202
Region: United States > Washington > Spokane
Amenities:
Bar/Lounge Business Center Fitness Center Free Breakfast Free High-Speed Internet Restaurant Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#8 Family Hotels in Spokane
Price Range: $
Hotel Class:3 star (3*)
Official Description (provided by the hotel):
Quality Inn Downtown 4th Ave is a beautifully decorated, well-maintained hotel close to the heart of Spokane WA with easy on, easy off freeway access. We offer free hot breakfast, free business center and free wireless internet throughout the property. Shuttle service is available to/from airport. For your convenience, we have a café and a lounge on premises. Our full service hotel and staff is here to exceed your needs! ... more   less 
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