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“Great hotel in a great location in Spokane, Washington” 5 of 5 stars
Review of Fairfield Inn Spokane Downtown

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Fairfield Inn Spokane Downtown
2.5 of 5 Hotel   |   311 N Riverpoint Boulevard, Spokane, WA 99202   |  
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Ranked #18 of 43 Hotels in Spokane
Walla Walla, Washington
Senior Contributor
37 reviews 37 reviews
13 hotel reviews
Reviews in 18 cities Reviews in 18 cities
20 helpful votes 20 helpful votes
“Great hotel in a great location in Spokane, Washington”
5 of 5 stars Reviewed May 24, 2013

My wife and I enjoyed our recent stay at this hotel. The location is very near to the city center...Riverfront park and many excellent restaurants. We found the room to be clean and tidy, the service to be excellent and the morning breakfast very good. The only problem we had was that the bed itself was a bit too firm for us. Otherwise, this is a fantastic Spokane Hotel!

Room Tip: There is a Perkins restaurant on site. However, we would recommend walking two blocks to enjoy one o...
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  • Stayed May 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Shannon D, General Manager at Fairfield Inn Spokane Downtown, responded to this review, September 17, 2013
I would like to thank you for taking the time to respond to your expereince while staying with us. I am always thrilled to receive feedback on our guests stay!

We take pride in offering our guests the most exceptional service for a worry free stay. I hope that the next time you are in Spokane you will choose to stay with us again as we look forward to seeing you!
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122 reviews from our community

Traveler rating
    32
    62
    15
    10
    3
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37
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37
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (25)
Date | Rating
  • English first
  • Any
English first
Trail, BC, Canada
Contributor
19 reviews 19 reviews
8 hotel reviews
Reviews in 8 cities Reviews in 8 cities
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed March 16, 2013

Decided to just show up in Spokane for a weekend getaway without booking a room. This looked like a good location close to eating & drinking spots. The desk greeting was cordial and the price was right so we booked a room. The rooms appear to be have redone recently so that was a nice surprise with a king size comfy bed. No traffic noise. The breakfast was decent and was kept well stocked even though the hotel was full of kid hockey teams. We will be back

  • Stayed March 2013, traveled as a couple
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Shannon D, General Manager at Fairfield Inn Spokane Downtown, responded to this review, May 29, 2013
First of all I would like to say thank you for choosing to stay with us. I was very happy to read your kind comments about your stay and breakfast. It is great when my staff and I get to read the great comments from our guests. It truly makes our day and makes us want to continue to strive for our guests to enjoy a comfortable and relaxing stay with us.

We hope to see you again in the future!
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Senior Contributor
43 reviews 43 reviews
29 hotel reviews
Reviews in 31 cities Reviews in 31 cities
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed February 24, 2013

I booked a room here for my family and I to stay the night before a morning flight out of Spokane airport. The location is not super convenient to the airport (about 20 minutes) but they have a flat fee cab service for $20 pre-negotiated. All I had to do was let the front desk know what time I needed to be at the airport and they arranged it for me. Plus it's downtown near lots of good restaurants.

The rooms are nice and seem to be recently renovated. The bathroom was very clean; the tub/shower especially white. The two queen beds were comfy and had lots of feather pillows. My wife and I were very comfortable along with my two children ages 13 and 11.

But the best part of this entire experience was the super friendly staff at check in. The young lady (can't remember her name, but she was from Houston, TX - I remember because we had a nice conversation about my home town San Antonio), was so helpful and pleasant. We had to catch a 6AM flight, so she put together a nice package with breakfast foods and fruits for my family to take with us in the morning. So thoughtful, and so appreciated!

This is an outstanding example of superior customer service. Thank you Fairfield Inn Spokane Downtown for making our journey a little nicer. We'll definitely return the next time we're in Spokane.

Stayed February 2013, traveled with family
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Shannon D, General Manager at Fairfield Inn Spokane Downtown, responded to this review, May 29, 2013
Thank you so much for taking the time to write a review about your stay, we truly appreciate it. Our main goal here at the Fairfield Inn an Suites it to make sure that our guest have a wonderful and relaxing stay. I was so delighted to hear that you seemed to truly enjoy your experience with us.

Also it is appreciated when an associate is recognized for going above and beyond. Jessica is a wonderful asset to us and I will be sure to pass on the kind comments you spoke about her.

We hope to see you again in the future!
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Mount Vernon, Washington
Contributor
18 reviews 18 reviews
4 hotel reviews
Reviews in 7 cities Reviews in 7 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed November 26, 2012

We stayed in the hotel the weekend of the Apple Cup game, so it was very busy but that did not seem to cause a problem for the property. The hotel is great value, clean, quiet, comfortable, clean, hope to stay their again on next stay in Spokane.

  • Stayed November 2012, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Shannon D, General Manager at Fairfield Inn Spokane Downtown, responded to this review, December 10, 2012
Thank you so much for the great response. We love to hear feedback from our guests, and yours was great to hear! So glad you had a great stay and we look forward to seeing on your next visit!
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Florida
Senior Contributor
41 reviews 41 reviews
21 hotel reviews
Reviews in 30 cities Reviews in 30 cities
25 helpful votes 25 helpful votes
4 of 5 stars Reviewed November 13, 2012

Booked and pre-paid a king room for $109, great rate! Rooms were very clean and roomy. Hot breakfast was more than expected. Good location. Friendly service. They even provide hair conditioner which is always a plus!

  • Stayed November 2012, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Shannon D, General Manager at Fairfield Inn Spokane Downtown, responded to this review, December 10, 2012
So happy to hear that you had a "Great Stay", we always strive to make all of our guests stay a wonderful experience! Please come and visit us again.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
New York
Top Contributor
66 reviews 66 reviews
22 hotel reviews
Reviews in 28 cities Reviews in 28 cities
29 helpful votes 29 helpful votes
4 of 5 stars Reviewed October 24, 2012

Nice, clean hotel, worthy of the Marriott name. Rates are very good and rooms are nice. Breakfast has lots of hot items and good variety. The staff was very helpful. Just a short walk across the street to the WSU campus.

  • Stayed October 2012, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Shannon D, General Manager at Fairfield Inn Spokane Downtown, responded to this review, December 10, 2012
Wow, so nice to hear such wonderful comments. Thank you so much for your kind words. We hope to see you again in the future!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Gig Harbor, Washington
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
Reviews in 6 cities Reviews in 6 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed October 20, 2012

We spent two nights here recently and had a wonderful stay. All the staff we had contact with were extremely friendly and helpful. The room was clean and updated with a large flat screen tv, mini fridge and microwave. The bathroom was updated nicely also, we liked the decor. The only complaint I have is that the beds were too hard. We only got to try the complimentary breakfast one of the mornings we stayed but it was well done. We got to breakfast late and it looked like there had been some more hot food available earlier but we found plenty to eat and the woman running it was very friendly and was keeping everything running smoothly. I also wanted to say Katrina in housekeeping was especially helpful and friendly.

  • Stayed October 2012, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Shannon D, General Manager at Fairfield Inn Spokane Downtown, responded to this review, December 10, 2012
Thank you for taking the time to respond to your stay with us. We truly appriciate the wonderful comments and I was very pleased to hear Terry and Katrina were so wonderful during your stay. We hope that if you return to Spokane you will come and visit us again!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Fairfield Inn Spokane Downtown

Address: 311 N Riverpoint Boulevard, Spokane, WA 99202
Location: United States > Washington > Spokane
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Suites Swimming Pool Wheelchair access
Hotel Style:
#13 Family Hotel in Spokane
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Fairfield Inn Spokane Downtown 2.5*
Number of rooms: 84
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Also Known As:
Fairfield Inn Spokane Downtown Hotel Spokane
Fairfield Spokane
Spokane Fairfield Inn

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