Great front desk staff at this property! We had paid for a room with a view without realising that this would prevent us from getting an automatic upgrade to a suite. However we requested the suite and got one! We were here 6 days as my husband was on business and I have to say the great service was inconsistent. Only had our bed sheets changed once in that time though so if your fussy.......! Housekeeping staff didn't dust in that time either- I made my point writing in the dust as we departed. Front desk were great every hour of every day! Breakfast crew were great as was the offerings for an HI express. I personally dislike the disposable flatware and cutlery but can live with it for the price! We will return her in the future. Be warned there are massive renovations to the lobby and breakfast room which also affects the car park. If this will bother you check when you book for the next three months. It will be fabulous when its done!