I've stayed at this hotel many times over the years, and it has always been a great place to stay, IMHO, because its rooms are remarkably free of outside noise and it is easy to get a good night's sleep. That said, the in-room AC during this most recent stay was loud and clunky, and the room and bathroom, while kept very clean, is just OLD. The tile work in the bathroom really cracked me up, as I seem to recall it being the same, exact tile in MY bathroom - that had been laid back in 1969! Some of the tiles in the design were that distinct "very Brady Bunch" avocado. Ah, good times!
I would, however, suggest you take MY observations [at least those concerning ambient noise] with a grain or 2 of salt; I have become VERY sound-sensitive over the past 10 years and wear earplugs to bed as a general rule. Another person may well not notice the sounds from the AC at all, and sounds aside, the AC really works well - it was nearly an ice box when I first checked in!
The hotel's overall condition and my personal experience relative to my room earned a score of "4".
The reason, though, for the rating of "3" was that when I arrived, I pulled my car up adjacent to the hotel entrance, as the parking spots especially for guests just arriving to register, and the parking attendant made it a point to rush over to me and order me to move - really a quite rude tone. Fortunately, at just that same time, one of the registration spots opened up. The guy was a total jerk and singularly earned a point reduction for the hotel.
Unclear. The rooms are, generally, comfortable from what I can tell from my many stays here. You mig...
See more room tips
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Thank you for taking the time to share your recent Spokane experience. I was glad to see that you are one of our regulars but sorry to hear that your AC unit was loud. I would also like to apologize for the bathroom and for the service our bellman delivered. I have shared that encounter with the manager so we can work with the team to prevent it from reoccurring in the future.
Report response as inappropriate
Thanks again and we hope to see you back soon.
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.