The hotel is in the heart of downtown Spokane, next to the river walk and the convention center. Within a few blocks you have all the shopping and conveniences you could need. My visit included an event at the convention center which is adjacent. The hotel provided airport shuttle service which was very convenient.
The room decor is functional rather that super stylish. The bed was super comfortable with plenty of pillows. Linens were fresh clean and soft. The bathroom in my room had a small maintenance issue where caulking was missing between the basin and the backsplash and was dirty/moldy. Nothing that really bothered me, but may some.
The television was nice, however the remote would not change the channels so I had to have another delivered by maintenance. They were quick and apologetic. I also used the iron and ironing board which both worked well.
The rooms heater woke me up several times as it sounded like a diesel truck starting up so I just turned it off.
I used the workout room which was nice, with 3-4 treadmills, free weights, yoga matts and ball. There were plenty of towels and drinking water as well.
I ate at the Shutters restaurant twice and the food was well prepared. The Breakfast Burrito is yummy as is the breakfast bar if you like lots of choices. Servers were excellent!
I would stay again for the clean comfy room, convenient location, and helpful staff.
Because of the configuration, I imagine that most rooms have a great view. Check for anything that i...
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
May 10, 2013
Thank you for taking the time to share your recent Spokane experience. I was happy to see that we quickly resolved your issue with the TV but sorry to hear that we did not get to look at your heating unit. You may also be happy to hear that we will be increasing the size of our fitness room this summer by about one third. This will allow one additional piece of equipment and give more floor space.
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Thanks again and we hope to see you back soon.
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.