Stayed 2-nights at Double Tree downtown Spokane. Room was clean, but as I see in some other comments the heating/cooling system needs to operate properly, we could not turn the fan off at all it whirled all night and day..In fact when checking in there was another person that was upset over the heater/cooling system in his room, that he was demanding another room but he liked the view from his first room and was very upset over it. Also the deadbolt in the entry door did not operate properly, when you closed the door you had to turn the handle inside down and then turn the handle outside down in order to hold the dead bolt in while you shut the door from the outside..The coffee maker in the room was so - so did not seem to heat the coffee up to a hot temp. the bathroom was needing a update remodel. The beds seemed newer but to me & my wife were uncomfortable.The location is very good within walking distance to stores and eatries, Service at front desk was friendly and fast check in. I think this Double Tree would be my 2nd chioce or further down the list of hotels when I stay again in Spokane.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Thank you for taking the time to comment on your stay here in Spokane. I do apologize for any inconvenience caused by the heater and the deadbolt and I am sorry that we were not able address them while you were here. Thanks for the great comments about our staff and location and I do hope get the opportunity to see you again.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.