We booked a room thru Hotwire and stayed at the Ramada Ltd on Newport Hwy for a few days mid-week.
The location is about five or so miles from mid-town Spokane, but we didn't mind, as there are lots of restaurants and services very nearby, and the downtown area and freeway exchanges are all easy to locate and access from this North Spokane location.
The room was spacious and the beds were surprisingly comfortable. The indoor pool area looked well kept, as did the exterior areas. The breakfast offerings, while not sumptuous, were fairly standard and the attendant in the breakfast room was very nice and kept things cleaned and refilled. We ran into about four different people on the front desk, and they were always pleasant, courteous and helpful.
All of the positive attributes as listed above were pretty much canceled out by the horrible housekeeping. The room was reasonably clean, but lacking the finer details .... lots of dust on the lamp shades, little kid handprints on the windows, thick sticky stuff on the telephone key pad, something gritty left in the microwave, mold on the shower curtain, etc. The first day's housekeeper removed all of our soaps (one on wash basin and one in shower) and the shampoo and didn't replace them. She also took away most of the disposable cups and didn't replace them either. The front desk was happy to provide replacements, so it didn't seem like such a big deal. The next day's housekeeper didn't even begin to clean the room until after 2:00 p.m. I think she barely gave the room a once over, as the beds were sloppily made and there was still hair in the shower. It wasn't until hours later that we noticed a bag missing from the top of the dresser. We had placed all of our "road snacks" in one plastic grocery bag (a banana, a box of Fiddle Faddle, some items from Safeway's bakery, etc. plus a ceramic coffee cup), and placed it on the dresser before we left that morning. It seemed clear to us that this was not garbage ... e.g., it wasn't on the floor, it was neatly packed up, the bag was closed at the top. We can only assume the housekeeper thought it was garbage and threw it away. The loss didn't amount to much dollar wise, but it was disturbing to know that the small things we leave in our room during the day aren't particularly safe. What if the bag had contained our camera? An address book? An itinerary? Tickets to a performance or event?
I realize it's hard to get good people for the low paying jobs, but this particular Ramada's housekeeping staff needs some retraining and strict supervision. It's a shame, as we don't feel we could recommend this property, even with the other positive attributes and honest efforts by the rest of the staff.
- Also Known As:
- Ramada Limited Suites Spokane Hotel Spokane
- Ramada Limited Suites Spokane Hotel
- Ramada Limited Hotel Spokane
- Ramada Spokane
- Spokane Ramada
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