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“Overnight stay for vet” 5 of 5 stars
Review of BEST WESTERN PLUS City Center

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BEST WESTERN PLUS City Center
2.5 of 5 Hotel   |   33 West Spokane Falls Blvd, Spokane, WA 99201 (Formerly Travelodge)   |  
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Special Offer
Stay 2X get $50 gift card
Ranked #6 of 45 Hotels in Spokane
Certificate of Excellence 2014
YAKIMA
1 review
“Overnight stay for vet”
5 of 5 stars Reviewed October 7, 2012

I had to travel three hours to bring a dog from our rescue to an orthopedic specialist in the downtown Spokane area. I was told by the clinic that the nearby Travelodge was dog friendly so that I could bring my own dogs (2) with me as well. The deposit for both was less than $25 which beats the up to $100 I have had to pay other chain hotels so they may accompany me.

I dropped our rescue dog off at the vet clinic at 8am and found myself with four hours to kill before check in. On the hopes that I might be able to check in early I found the hotel and was pleased to find out my room was ready and I could check in right away. What a relief. The room was clean and fresh and accommodating and quiet. Bed were very comfortable with plenty of pillows and that all important complimentary coffee pot and coffee. An added bonus was the secure indoor parking and both local and chain eateries within walking distance as well as some eclectic shops and of course the Expo center is just minutes away. The continental breakfast was pleasant enough complete with biscuits and gravy and fresh waffles. I would definitely stay here again but would recommend to travelers to make sure you have dookie bags as there are none available in the "pet area".

  • Stayed October 2012, traveled solo
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Travelodge

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Elizabeth B, Guest Services Representative at BEST WESTERN PLUS City Center, responded to this review, October 11, 2012
Hello, thank you so much for giving us feedback about your recent stay with us at the Travelodge. It is so rewarding to hear that you enjoyed your stay with us and that we were able to accommodate you and your pets! We try our best to accommodate guests in anyway we can, and getting guest feedback is the best way for us to know how we are doing! Like you mentioned pets are welcomed here for an addition fee. Keep in mind next time, that we do have some doggie bags at the front desk, just make sure to ask for them! Thanks again for taking the time to write a review and we hope to see you again soon.
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473 reviews from our community

Traveler rating
    206
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    49
    21
    5
See reviews for
137
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104
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (37)
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English first
CORVALLIS
Senior Contributor
45 reviews 45 reviews
15 hotel reviews
Reviews in 18 cities Reviews in 18 cities
28 helpful votes 28 helpful votes
4 of 5 stars Reviewed October 7, 2012

This downtown Travelodge is ideally located for visits to Spokane whether you are shopping, going to a show or in town on business. There are plenty of restaurants nearby and this Travelodge has its own free off-street parking - a real plus in Spokane!
The newly re-equipped exercise room is great if you want to keep up your work-out routine.

  • Stayed October 2012, traveled as a couple
    • 2 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service

Review collected in partnership with Travelodge

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Elizabeth B, Guest Services Representative at BEST WESTERN PLUS City Center, responded to this review, October 11, 2012
Hello, thank you for taking your time to review your stay with us at the Travelodge. One of the best ways for us to see how we are doing is through guest feedback. . I am pleased to hear that you enjoyed our convenient location and a couple of our amenities. We hope you choose to stay with us again soon!
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MOSES LAKE
1 review
4 of 5 stars Reviewed October 6, 2012


all handicap rooms should have the same eminities as a non-handicap room and they should not have floorboards under the Beds so that a Hoyer may be used.

Stayed October 2012, traveled as a couple

Review collected in partnership with Travelodge

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cranbrook
1 review
4 of 5 stars Reviewed September 30, 2012

Geat location! close to both freeway and hi way 95
Also close to both dinning ang shopping
Lots of parking
little hard to find because of poor signage .

  • Stayed September 2012, traveled as a couple
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Travelodge

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MeredithRainville, Guest Services Representative at BEST WESTERN PLUS City Center, responded to this review, October 3, 2012
Hello, thank you for taking the time to give us some feedback. I am happy to hear that you enjoyed your stay. One of the best ways for us to see how we are doing is through guest feedback. I will make sure to pass along your comment about the sign being hard to spot! We are glad to hear that you enjoyed our convenient downtown location, and hope that you choose to stay with again!
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A TripAdvisor Member
4 of 5 stars Reviewed September 27, 2012

Great t place to stay, great service
great location, would recommend this hotel to anyone. Easy walk to downtown and the park

  • Stayed September 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Travelodge

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MeredithRainville, Guest Services Representative at BEST WESTERN PLUS City Center, responded to this review, October 3, 2012
Hi, Thank you for your review! The best way for us to see how we are doing is by guest feedback. We are happy to hear that you enjoyed your stay with us, as well as our great downtown locations. I will make sure to pass on to our staff that you were pleased with your service here. Thanks again for taking the time to give us some feedback and we hope you choose to stay with again!
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REDMOND
2 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed September 27, 2012

I normally avoid Travelodge because some properties seem to be run down and have inferior quality linens and services. I was pleasantly surprised to find this operation to be an exception. Perhaps the chain has improved. Based on this, I would recommend the chain over Best Western which provides a truly random experience.

  • Stayed September 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Travelodge

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MeredithRainville, Guest Services Represenative at BEST WESTERN PLUS City Center, responded to this review, October 3, 2012
Hello, thank you for taking your time to leave us some feedback. Guest feedback is one of the best ways to let us know how we are doing. I happy to hear that you were pleased with your stay, and will make sure to pass along to our staff your comments. Thanks again for taking your time to give us a review, we hope you choose to stay with us again!
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CARSON
1 review
3 of 5 stars Reviewed September 26, 2012

Our room was comfortable, a little outdated. The bed was a little rippley experienced some not so comfortable areas in it so sleep was questionable.
Little or no hot water in shower, one day fine the next day none! There was a stale, unpleasant sweet aroma in the room, like an old air refreshener
Continental breakfast left MUCH to be desired.
Desk staff was very friendly.

  • Stayed September 2012, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service

Review collected in partnership with Travelodge

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MeredithRainville, Guest Services Representative at BEST WESTERN PLUS City Center, responded to this review, October 3, 2012
Hello, thank you for taking the time to write a review of our hotel. I am sorry to hear that you were not satisfied with your stay. We are planning room renovations for the start of the new year. In the future, if you let us know of anything that you are not satisfied with during your stay we will do our best to accommodate you. I will make sure to pass along to the maintenance staff your comments so we can look into the issue of the hot water. Thank you again for taking the time to leave us feedback, we hope you will stay with us again!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about BEST WESTERN PLUS City Center

Address: 33 West Spokane Falls Blvd, Spokane, WA 99201 (Formerly Travelodge)
Phone Number:
Location: United States > Washington > Spokane
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Suites Wheelchair access
Hotel Style:
#4 Romantic Hotel in Spokane
#6 Business Hotel in Spokane
#6 Family Hotel in Spokane
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — BEST WESTERN PLUS City Center 2.5*
Number of rooms: 81
Official Description (provided by the hotel):
Close to Spokane Convention Center, Riverfront Park and Spokane International Airport. Be close to all the exciting action on your Northwest getaway at our BEST WESTERN PLUS City Center hotel near Riverfront Park. Whether you are traveling on business or leisure, you are going to love being just steps from shopping, restaurants, entertainment and incredible attractions. Spokane International Airport is just eight miles away. Begin your stay at our pet-friendly Spokane, WA, hotel with 24-hour check-in, and let our friendly staff help you get the most out of your stay. Perk up with a free full hot breakfast, then head to our fitness center for a workout. Each non-smoking guest room features new furniture, 40-inch flat panel HDTV, and microwaves and refrigerators are available upon request. We offer guest laundry and dry cleaning service as well as meeting space. Free Wi-Fi Internet access means you can go online from your room or our business center. Mobility accessible rooms and whirlpool suites are available. ... more   less 
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Also Known As:
Travelodge At The Hotel Spokane
Travelodge Spokane
Travel Lodge Spokane
Spokane Travel Lodge
Spokane Travelodge

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