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“Not what I was hoping” 2 of 5 stars
Review of Ramada at Spokane Airport

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Ramada at Spokane Airport
3.0 of 5 Hotel   |   8909 W Airport Drive, Spokane International Airport, Spokane, WA 99224   |  
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Ranked #19 of 43 Hotels in Spokane
GreenLeadersSilver level
Portland, Oregon
Contributor
13 reviews 13 reviews
7 hotel reviews
Reviews in 11 cities Reviews in 11 cities
7 helpful votes 7 helpful votes
“Not what I was hoping”
2 of 5 stars Reviewed November 22, 2012 via mobile

I was very disapointed with this hotel. I felt our room needed a lot of TLC. It felt dirty and needed some basic upgrade. Its a good location being at the airport and the staff was very friendly, but its not a hotel I'll stay at again.

  • Stayed November 2012
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
D V, General Manager at Ramada at Spokane Airport, responded to this review, November 27, 2012
We are truly sorry that your experience with us was not to your standard. Please know that we are continually upgrading and renovation our guest rooms as well as the commercial areas of the hotel, and truly hope that you will not let your recent visit tarnish your feelings toward our hotel. But rather you will allow us another opportunity to be of service to you and see our progress.
Sincerely,
Denise Vickerman
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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754 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (64)
Date | Rating
  • English first
  • German first
  • Spanish first
  • Any
English first
Coeur d'Alene, Idaho
Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
Reviews in 7 cities Reviews in 7 cities
16 helpful votes 16 helpful votes
3 of 5 stars Reviewed November 20, 2012

This Ramada is located right across the street from the airport - honestly a very short walk. They do offer a shuttle if you don't want to drag all your belongings across the street.

This is an older hotel and I was surprised by the number of stairs we encountered. Many different levels so please take this into consideration if you have issues getting around. There are ramps and elevators, but you do have to seek those out.

The waterpark consists of a large indoor slide, indoor pool area as well as an outdoor pool.

There aren't a lot of dining/entertainment options within walking distance of the hotel. The hotel does have a restaurant onsite as well as room service. Food was good, not outstanding, but the service was wonderful.

Hotel has self service laundry facilities along with vending machines that carried frozen food items.

Room was clean and we didn't notice a lot of hotel or airport noise during our stay.

  • Stayed March 2012, traveled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
D V, General Manager at Ramada at Spokane Airport, responded to this review, November 21, 2012
Dear Idaho Guest,
Thank you for staying with us. Please know that luggage assistance is always available and we do have an elevator for rooms on the second floor. The outside entrances along our complex provide for easy access to any room right from your vehicle. We do hope that you will stay with us again soon.
Sincerely,
Denise Vickerman
General Manager
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Pullman, Washington, United States
Contributor
12 reviews 12 reviews
5 hotel reviews
Reviews in 7 cities Reviews in 7 cities
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed November 20, 2012

We stayed overnight and arrived really late. We just came to enjoy an overnight trip to the casino but didn't want to pay the 120 for Northern Quest, found this hotel for 50 plus taxes. Awesome stay, quiet and a nice little retreat. We got to use the hot tub and just relax and watch the snow fall from inside the tub. Awesome time, awesome hospitality with the hotel. However, we ate at the restaurant there and got breakfast. Being a waiter for 5 years it is sad to see people who absolutely seem to hate their job.....I did not once see anyone smile, except the person that sat us. He should be promoted because he could at least pull off a genuine smile. Service was quick however and food superb.

  • Stayed November 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
D V, General Manager at Ramada at Spokane Airport, responded to this review, November 21, 2012
Dear Pullman traveler,
Thanks for staying with us during your recent get-away. Glad to know you took the time to enjoy some of our amenties including the hot tub located at the indoor pool area. I was a bit disturbed to hear of the lack of friendliness you found in our restaurant as most comments are certainly the opposite. You can be sure that I will follow us on this and any training that needs to be re-done.
We hope to see you again soon,
Denise Vickerman
General Manager
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BOISE
2 reviews
Reviews in 2 cities Reviews in 2 cities
3 of 5 stars Reviewed November 19, 2012

The staff was excellent, but the hotel facility itself is grossly out of date... hallways are not level, no elevators to 2nd story sleeping rooms, appliance wires strung across open space in room. Have tried to decorate appropriately, but the place is up to par for the Ramada brand to my thinking.

  • Stayed November 2012, traveled on business
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

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Additional Information about Ramada at Spokane Airport

Address: 8909 W Airport Drive, Spokane International Airport, Spokane, WA 99224
Phone Number:
Location: United States > Washington > Spokane
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#4 Green Hotel in Spokane
#16 Business Hotel in Spokane
Price Range (Based on Average Rates): $
Hotel Class:3 star — Ramada at Spokane Airport 3*
Number of rooms: 163
Official Description (provided by the hotel):
Free hot breakfast buffet each morning from 6am until 10am, for qualified rates. Our full service hotel has Remington's Cafe, Dining Room or Lounge & Grille - something for every appetite - or order room service from the comfort of your room. . We have an indoor pool, seasonal outdoor pool, jacuzzi, wading pool, work out facility, free wi-fi, free business center, free shuttle to the airport and express check out.Only a few steps from Spokane International Airport terminal and rental car area. ... more   less 
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Also Known As:
Ramada Spokane Airport And Indoor Waterpark Hotel Spokane
Spokane Ramada

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