While "recommend" seems like a strong word in association with this hotel, I would actually recommend it to those for whom price is the primary factor. For me, what counts most is do I get a good night's sleep in a clean, comfortable bed. On that count I had no issues with the Fairbridge. The bed was soft, clean, and had sheets that didn't feel like sandpaper (unfortunately all too common in even mid-priced hotels.) At the low price of this hotel, I was suprised by the bed quality and comfort. We found the in-room wi-fi to be easy to use and reliable. Based on our interactions, the staff were courteous and helpful - again better quality staff than I would expect at this price. Apart from the bed and staff however, there is not much else to say in the positive category. The common areas were very worn, wrinkeld carpet in the hallway bordered on a trip hazard. Even the carpet within the room was worn and aged with a bare spot at the entrance to the bathroom. The free breakfast offered a wide variety, but apart of the standard make-your-own waffle, everything else "hot" was actually cold and needed to be heated in the microwave. I think a better approach would have been to offer fewer choices and focus on the quality of those choices. While there are a few restaurants, Starbucks, and a public market within walking distance (the BBQ at the public market is fantastic!); I would not recommend venturing outside after dark. Another guest who ventured over to the 7-11 across the street at night reported what appeared to be drug and prostitution activity. The fact that there was a dead-bolt on the front door of the hotel lobby reinforced the feeling of insecurity.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
February 5, 2013
We really appreciate your feed back. We were so glad to hear you enjoyed our soft beds and good customer service. Our building is older and we do run high occupancy nightly. We are hoping to add some renovations this year. As of our location we are central located with a lot of convent places very close by (7-11, Starbucks, Public Market). Being in the downtown area it is of high priority for our guest to feel safe, and we do take extra percussion's to ensure this.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.