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“Did the job” 4 of 5 stars
Review of Holiday Inn Express & Suites Seattle Sea-Tac Airport

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Holiday Inn Express & Suites Seattle Sea-Tac Airport
2.5 of 5 Hotel   |   19621 International Blvd, SeaTac, WA 98188   |  
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Ranked #7 of 34 hotels in SeaTac
Boston, MA
Top Contributor
86 reviews 86 reviews
86 hotel reviews
Reviews in 51 cities Reviews in 51 cities
80 helpful votes 80 helpful votes
“Did the job”
4 of 5 stars Reviewed November 4, 2013

Had a short overnight stay here after some flight issues. Shuttle arrived at the pickup spot as I was about to call the hotel for a pickup around midnight, so no idea about what a typical wait time is that late at night. Shuttle left promptly at 5:30 AM.

Only spent enough time in the room to sleep, but bed was comfortable enough and there were no noise issues. Room had a couch and a TV that got the job done. Bathroom was relatively small, but clean.

Really have no complaints about this hotel. Hardly fancy and it's in the middle of a block of airport hotels and chain restaurants, but as a cheap airport hotel, it was clean and quiet, which is all that matters.

  • Stayed October 2013, traveled solo
    • 4 of 5 stars Value
    • 2 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Karrie S, General Manager at Holiday Inn Express & Suites Seattle Sea-Tac Airport, responded to this review, November 19, 2013
Dear latrell1,

Thank you for taking the time to review our hotel. I'm glad that you had such a great experience with our shuttle. I hope you stay with us again and get to stay with a awhile longer so you have time to enjoy our hotel.

Sincerely,
Karrie Schofield
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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323 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (46)
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English first
Tacoma, Washington
1 review
1 of 5 stars Reviewed October 31, 2013

...will we stay here even though we were upgraded to a king bed suite with the couch and kitchen. We were thinking about cooking dinner but I looked in the cabinets and there were no pans or pots. That's quite odd. We've stayed at other hotels, such as the Marriott and the kitchens are fully equipped. The hotel should think about doing something else with the space if you can't provide kitchen necessities for their guests. Really. Does the hotel truly believe that people travel with pots, pans, plates, drinking glasses, cooking utensils, eating utensils, coffee cups, bowls, etc with them on vacation?!? The room we stayed in was outdated, old, smelled old, furniture was outdated, tv was outdated, carpet looked worn out. I did not have a good night's sleep, thinking that bugs were going to crawl all over me while I slept. the room smelled old---no fresh air and felt old. We have stayed at other Holiday Inn Express in other cities and never encountered an old, smelly room. If we are in the area next time, we will not choose this particular Holiday Inn Express location. Very, very disappointed.

  • Stayed October 2013, traveled as a couple
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IHGCare, Guest Relations Manager at Holiday Inn Express & Suites Seattle Sea-Tac Airport, responded to this review, November 17, 2013
Dear Malagu M,

Thank you for taking the time out our your busy day to share your thoughts and comments regarding your stay with us. This feedback is very helpful to us as we establish our best path to providing successful guest satisfaction.

Please accept our sincere apology for the overall dissatisfaction you experienced during your stay and we regret our hotel did not live up to your expectations. As our success is measured by how our guests evaluate our services and facilities, I want you to know that the feedback we receive are taken seriously. We have taken note of your comments and have shared these with our management team for review.

While we understand that your stay was less than satisfactory, we hope that you would give us another chance to make your stay as best as it can be.

Sincerely,

Joel B
Case Manager
IHGCare
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Montreal, Canada
Senior Contributor
24 reviews 24 reviews
23 hotel reviews
Reviews in 21 cities Reviews in 21 cities
28 helpful votes 28 helpful votes
4 of 5 stars Reviewed October 29, 2013

Very satisfactory airport hotel with friendly, accommodating staff and free airport shuttle.
Everything you'd expect from HI Express, and love the complimentary hot breakfast, though this one shuts down a little early for my taste (9:30am)

Fitness center was small but perfectly adequate for a quick workout.

Wasn't there very long, but I slept well and easily made my flight! That's a good basis for recommending this hotel!

  • Stayed October 2013, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Honolulu, Hawaii
Senior Contributor
21 reviews 21 reviews
10 hotel reviews
Reviews in 13 cities Reviews in 13 cities
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed October 24, 2013

Booked this hotel on our way home after driving to and from Vancouver, BC. The front desk clerks were friendly and professional. Received a bottle water and choice of granola or popcorn upon arrival. Our room had a King bed and a separate sitting area with a sofa, coffee table and study desk. Between that was an area with a mini fridge, microwave and sink. What a nice set-up for a hotel room! And Holiday Inn Express' continental breakfasts are always the best and begins at 5:30am. We loved everything about this hotel and will be back when in the area!

  • Stayed October 2013, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Atlanta
Top Contributor
107 reviews 107 reviews
35 hotel reviews
Reviews in 48 cities Reviews in 48 cities
47 helpful votes 47 helpful votes
5 of 5 stars Reviewed October 21, 2013

Our room was clean and very comfortable. The staff "Chris" evening desk person was very helpful. We returned our rental car night before and was picked up at the the airport. The driver, Jamie, took us to a sports bar to watch the game and picked us up later. This was a good find and I'd highly recommend it to everyone.

  • Stayed October 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ravenel, South Carolina
Top Contributor
170 reviews 170 reviews
27 hotel reviews
Reviews in 59 cities Reviews in 59 cities
39 helpful votes 39 helpful votes
4 of 5 stars Reviewed October 20, 2013

We are platinum members and were upgraded to a very nice suite upon checkin. Unfortunately, the room #506 was direcly across from the elevator and the bedroom wall was up againt the vending machine room. Lighting was not the best for reading. I had to move the lamp on the desk to the far side to get reading light for the sofa. The sofa and chair seemed new and much more comfortable than alot of the sofas where we have stayed. We enjoyed the room and the front desk staff was extremely accomadating. I had some items I needed to ship home and they found me a box, packing tape and had fed ex pick up from the hotel. Saved me alot of hassle trying to get it packed up and finding a shipping place. Their shuttle took us to the light rail so we could go into Seattle and they also picked us up after we turned in our rental car. Trip to the airport at 5am was fast and efficient. Would definately return. We would just rather be further from the elevator and the vending/ice machines!

Room Tip: if you want quiet, don't check into room 506. Right across from elevator, the floors are tile, s...
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  • Stayed October 2013, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Salt Lake City, Utah
1 review
5 of 5 stars Reviewed October 18, 2013

The location was great. The hotel shuttle was complementary and located in main bus route. The complementary breakfast was buffet style and very tasty.
They upgraded us to the king suit room and we were very satisfied. The room was very spacious and clean and included with separate door.
We loved big refrigerator, microwave, and sink. It was very great value and near the lake. We would love to visit again.

One drawback was that there was no luggage room. We had to ask special request for behind the counter.

Stayed October 2013, traveled with family
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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Additional Information about Holiday Inn Express & Suites Seattle Sea-Tac Airport

Also Known As:
Holiday Inn Express & Suites Seattle Sea-Tac Airport Hotel
Holiday Inn Express And Suites Seattle Sea-Tac Airport
Holiday Inn Express & Suites Seattle Sea-Tac Airport Hotel Seatac
Holiday Inn Express Seattle
Holiday Inn Seattle
Seattle Holiday Inn
Address: 19621 International Blvd, SeaTac, WA 98188
Phone Number:
Location: United States > Washington > SeaTac
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Shuttle Bus service Suites Wheelchair access
Hotel Style:
#6 Business Hotel in SeaTac
#11 Family Hotel in SeaTac
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Holiday Inn Express & Suites Seattle Sea-Tac Airport 2.5*
Official Description (provided by the hotel):
Welcome to the Holiday Inn Express Hotel & Suites Seattle SeaTac Airport. We just finished a major renovation. New beautiful exterior paint colors. Completely new lobby, front desk and guestrooms. Come check us out. We are conveniently located 15 miles from downtown Seattle. Catch a Seahawks game at CenturyLink Field. Visit the Space Needle or the Pike Place Market. We are also minutes away from the Museum of Flight, Starfire Sports Complex and Westfield/Southcenter Shopping Mall. All rooms have microwaves and refrigerators. Our hotel offers complimentary high speed Internet and Express Start hot breakfast. We have three meeting rooms and an outstanding catering service that make us the ideal location to host your next business meeting, seminar or conference. Come experience for yourself why we are considered the best choice in SeaTac. ... more   less 
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