Although my husband is a Gold member of the IHG Rewards scheme, we were given a room directly under the conference and convention centre and we were unfortunate enough to be subjected to a loud wedding party disco. My husband and I had already unpacked and had completed dinner in the hotel restaurant (spending over 120 USD, incidentally) before we realised the problem. We phoned reception and they confirmed that the music was emanating from upstairs and that it would continue until 12.00 midnight. We were too exhausted to pack and move so we toughed it out. However.......... IHG what are you doing allowing an airport hotel with a majority of guests getting flights the following day to subject those guests to loud disco music! We were also disappointed by the quality of the food in the restaurant (the salmon was overcooked, bordering on dry). The service in the restaurant was excellent however. Our disappointment continued when we tried to use "the business centre" which comprised of 2 computers but only one of which was connected to a printer - hence there was a constant demand for it by travellers wanting to check-in and not easy to stay on more than a few minutes. To add insult to injury there is a real lack of power points in the bedroom when two people want to charge a phone and iPad each. Finally, although we had indicated within the on-line booking process that there would be two of us staying, we experienced the same problem that we have at all Crown Plazas........only one dressing gown........why does this happen when reception knows that it is going to assign a room to two people? We cannot recommend this hotel.
- Official Description (provided by the hotel):
- Welcome to the Crowne Plaza Seattle Airport Hotel. We are located opposite of the terminals of Seattle International Airport, only 20 minutes from downtown Seattle, Pike Place Market, Safeco Field and Century Link Field, the world-famous Space Needle as well as other unique Pacific Northwest attractions. Just Boeing's Museum of Flight is just 5 miles away (free public shuttle available). Just steps from the Link Light Rail Service to downtown Seattle without the worry of driving or parking. Town Car service available at taxi cab prices exclusively for overnight guests. Free wireless high-speed Internet access in all rooms. Complimentary 24-hour Seattle Airport shuttle. Parking available for a fee. Dine at Reflections Grille, featuring Pacific Northwest cuisine or order room service. We also feature a 24-hour fitness center. Visit our fully-equipped, self-service 24-hour business center. ... more less
- Reservation Options:
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- Also Known As:
- Holiday Inn Seattle - Seatac International Airport Hotel Seatac
- Seattle Holiday Inn