Friendly and helpful staff - gave lots of good advice about visiting Seattle. The shuttle service was great. I had rented a car, thinking I'd drive into Seattle. But one of the staff suggested having their shuttle take me and my kids to the light rail station and take that in, to avoid parking and traffic. Worked out so well I returned the rental and used their shuttle service exclusively. Room was very clean and comfortable. There is an IHOP right across the parking lot, but for breakfast it's almost not needed; the complimentary breakfast is quite good, much better than many hotels I've stayed at. Free wifi, access to computers and printers in the lobby, convenient to airport. The price was very affordable, and that makes this hotel an excellent value. I definitely recommend it.