We booked the hotel as part of a park and stay package. When we checked in and left our car we were told the shuttle to the airport runs continually so no need to call when you return. On our return we waited but no shuttle. When we called, we were told you had to call for the shuttle. Upon arrival we should have been suspicious when the front doors were blocked open by a fan. Seattle had experienced record heat so we didn't take note. When we arrived in our room it was stifling hot. No AC. The front desk indicated it was out in the entire hotel. It seems as though they might have mentioned it when we checked in. We were told the manager was "out buying fans". We had traveled for over 20 hours so we finally gave up on the fan and put out the "do not disturb" sign. About an hour later (1:00 am) we were awakened by someone who delivered a fan. The fan helped but it was still almost impossible to sleep.
At checkout, we expected an acknowledgement of the problem or maybe even an apology. Nothing was forthcoming. I later looked back at TripAdvisor reviews and noticed an HVAC problem for two weeks earlier. I would avoid this property. It is in desperate need of renovation.
- Official Description (provided by the hotel):
- The Red Lion Hotel Seattle Airport is conveniently located on International Boulevard, just steps from the Seattle-Tacoma International Airport's runway with complimentary 24-hour airport transportation to and from the hotel provided by Master Park. Complimentary shuttle service can be arranged from the Ground Transportation area at either Island 1 or 3 just by calling #29 for the Red Lion Hotel Seattle Airport or #75 for Master Park Lot A.The hotel is just minutes away from Westfield Southcenter Mall, Safeco Field, Seahawks Stadium and downtown attractions including Pike Place Market, the Space Needle and shopping and entertainment are all within a convenient driving distance.The 144 renovated spacious guest rooms feature full-service amenities and guest services designed to exceed the expectations of business and leisure travelers. In-room amenities include Red Lion's signature Sealy plush pillowtop mattresses, EcoFresh Environmentally Responsible Products (ERP), terry cloth bathrobes and complimentary wi-fi. Additional on-site services include a 24-hour business center and fitness center. Extended parking is available with Master Park or Airport Parking Package.We offer Red Lion's signature Roaring Start Breakfast Buffet daily, lunch selections in our Tully's Cafe, dinner, happy hour and entertainment in Gregory's Lounge. Don't forget, kids 10 and younger eat free with each adult. ... more less
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- Also Known As:
- Red Lion Seattle
- Red Lion Seatac
- Seattle Red Lion