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“A delightful surprise in an unbeatable location” 4 of 5 stars
Review of Radisson Hotel Seattle Airport

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Radisson Hotel Seattle Airport
3.5 of 5 Hotel   |   18118 International Boulevard, SeaTac, WA 98188   |  
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Ranked #10 of 34 Hotels in SeaTac
Alexandria, VA
Top Contributor
98 reviews 98 reviews
27 hotel reviews
Reviews in 43 cities Reviews in 43 cities
64 helpful votes 64 helpful votes
“A delightful surprise in an unbeatable location”
4 of 5 stars Reviewed July 30, 2014

First an admission: as someone having Gold status with Marriott, and many years of having either Silver or Gold status with Hilton, and as a great fan of the Kimpton hotels, I rarely stay at other chains. Needing a room at SeaTac before an early flight out in late July, I was surprised both by the few vacancies and the exorbitant prices at our usual airport hotels on the night we needed.
Almost in desperation, I booked a room at the Radisson through Expedia (the Radisson website showed availability only for a room with a double bed) and hoped for the best, despite some less than positive reviews.

Arriving late the night before our early flight, we were delighted by what we found: a very friendly and helpful desk clerk who offered us a room with a king bed, a lovely, quiet room (apparently recently refurbished) with a comfortable bed, crisp linens, very clean bathroom, a punctual wake-up call at 5:30am and - best of all - a short, easy walk across the street to SeaTac the next morning. No need to sit in lobby waiting for the shuttle, or climbing over other passengers to find a seat in a cramped van: just a short stroll to the airport, entering at the international gates, then walking a short distance within the terminal to the ticketing lines where we checked our bags: no more than 10-15 minutes from leaving the hotel and reaching the check-in counter.

It wasn't cheap, but the cost was in line with other, better known and better rated airport hotels. We go to Seattle 2-3 times a year and we're thinking that this will be our SeaTac hotel on future visits.

  • Stayed July 2014, traveled as a couple
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CarolynSFOM, Front Office Manager at Radisson Hotel Seattle Airport, responded to this review, August 1, 2014
Thank you for commenting on your recent stay with us. We are so glad that we were able to exceed your expectations and provide you with a delightful surprise. We do look forward to welcoming you back on your next visit to the Seattle area.
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562 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (99)
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Tacoma, Washington
Reviewer
5 reviews 5 reviews
4 hotel reviews
Reviews in 5 cities Reviews in 5 cities
10 helpful votes 10 helpful votes
1 of 5 stars Reviewed July 29, 2014

I had a room that didn't have several broken items (shower curtain, lamps, furniture), smelled like smoke (I had an obstinately *Non-Smoking* room, and the air conditioner did not work and dripped condensation into the middle of the floor for me to step on in my stocking feet, so I could have a wet sock during a 4 hour plane ride.

  • Stayed July 2014, traveled on business
    • 1 of 5 stars Value
    • 1 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service

Review collected in partnership with Radisson Hotels

Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CarolynSFOM, Front Office Manager at Radisson Hotel Seattle Airport, responded to this review, July 30, 2014
Thank you for taking the time to share your feedback. We take pride in our “Yes I Can!” culture and giving our guests a comfortable experience. We do apologize that you did not receive this level of service or experience on this stay. We take the time to listen to your constructive comments, so we can continually improve our services. We are a 100% non smoking property, and do apologize that our staff did not catch this prior to your check in. We hope to see you again in the near future.
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New York City, New York
Senior Contributor
22 reviews 22 reviews
10 hotel reviews
Reviews in 12 cities Reviews in 12 cities
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed July 24, 2014

Very close hotel within walking distance from the Airport. The Hotel Staff was very friendly upon check-in, The rooms were very clean, the beds were very comfortable and were definetly on the level of a 5 star bed. They have a small indoor pool, didnt go in the water but just walked in the area to check it out, same with the gym area. They have free internet computers in the lobby near the elevators, The surrounding area isnt many choices to eat, there is a 24 hour restaraunt next door called " 13 Coins" there are two "Denny's" and a "Jack in the box" within walking disatance, also a steakhouse called "Spencers in a nearby Hilton Hotel . The ligh Link Rail system is also withing walking distance and the train takes you right to the center of downtown or to both stadiums which was very helpful for us.. There is also a hotel bar in the lobby I forgot the bartenders name but he was very down to earth and made sure to give us the rundown on things to do while we were in Seattle. There is also a Restaraunt in the Lobby of the hotel, We had burgers one night and they were pretty good,We also tried the breakfast buffet in the morning but wasent impressed for $15.95 it was Scrambled/ powdered eggs, Bagon, Sausage, Potatoes and Waffles for the hot food, then they had Yogurt, Cold cereal, Bread and Muffins and various juices. They didnt have no Pancakes, French Toast, Bananas, Oatmeal or an Omlette station.it wasent terrible but it wasent great either.. I would definetly recommend this hotel to anyone staying near Sea-Tac airport.

  • Stayed July 2014, traveled with friends
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CarolynSFOM, Front Office Manager at Radisson Hotel Seattle Airport, responded to this review, July 31, 2014
Thank you for taking the time to write about our great location near the airport. As we strive to give our guests the best experience possible, it is great to see that we were able to leave you with such a great impression of our hotel, and our service. Thank you for your feedback regarding your breakfast experience. We look forward to your next stay!
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Morristown, New Jersey
1 review
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed July 22, 2014

Tried to call room service and got no answer. Called the front desk and was told to call back. Apparently the front desk chastised the room service operator, because she could have not been more rude when she finally answered. We had to beg for details on the types of red wines and white wines they carried. Finally, we gave up, hung up to stop the rude treatment, and went down the street to buy wine from a gas station. You have many options for hotels at SeaTac. Don't make the mistake of staying here!

Room Tip: Go somewhere else
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  • Stayed July 2014, traveled with family
    • 3 of 5 stars Value
    • 2 of 5 stars Location
    • 1 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CarolynSFOM, Front Office Manager at Radisson Hotel Seattle Airport, responded to this review, July 24, 2014
Thank you for your feedback. We apologize for the disappointing service that you received from our staff with regards to your room service order. Our team works hard to make sure our guests are comfortable and receive our best “Yes I Can!” service and the experience that you mentioned is not a normal or acceptable experience by our standards. We hope you will give us a chance to better serve you in the future.
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Medford, Oregon
Top Contributor
74 reviews 74 reviews
17 hotel reviews
Reviews in 35 cities Reviews in 35 cities
18 helpful votes 18 helpful votes
3 of 5 stars Reviewed July 20, 2014

The Pluses about this hotel are its location-within easy walking distance from the SeaTac airport baggage claim, the 13 Coins restaurant is right next door and the staff is just terrific. We were going on a cruise and the shuttle service took us right to Pier 66 plus picked us up when we returned. It is called Seattle Cruise-very affordable and efficient-a fraction of what the cruise line was going to charge. The Minuses are, two times in a row, we were put into a room that did not have a microwave or mini-fridge. (You have to ask for it?) The signage points to vending machines (next to the ice machine) that don't exist (you have to go to an alcove next to the front desk. In our case, that was six floors down.) The rooms are long in the tooth and need help. The first time we stayed there, they had Select Comfort beds. No longer. With just a little attemtion, to detail, this could be a first-class hotel. Check out the other reviews. When is the management going to wake up?

Room Tip: Be sure and ask if your room has a fridge and microwave. Many do not.
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  • Stayed July 2014, traveled as a couple
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ubah A, Front Desk Supervisor at Radisson Hotel Seattle Airport, responded to this review, July 22, 2014
Thank you for the feedback. We are pleased to hear that you love the location of our hotel and its surroundings. We are happy to know that you enjoyed your transportation experience. Fridge and microwaves are available upon request. We shared your comments with our team as we are always working to improve on our guest experience.
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Chicago, Illinois
Senior Contributor
21 reviews 21 reviews
7 hotel reviews
Reviews in 8 cities Reviews in 8 cities
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed July 15, 2014

Location is great. Right across from SEATAC. The staff is very friendly and accommodating even with our Priceline reservation. The amenities like the lounge and pool looked ok yet we never used them.
We got back from a cruise with a ton of luggage and decided to take a day to visit friends so we needed a place to sleep. When we got to the hotel it was 93 degrees outside. We turned on the AC in the room and closed the shades, and it seemed ok. The wall AC unit was probably from the 70's, so I was wary. I'm very particular about temperature. When we left for the evening, the room was cooling off. When we returned late with an early wake up call, the room was warm (75ish) and humid. A non cold room with humidity is a major pet peeve of mine. We probably could have tried to get it fixed yet we were beat, so we decided just to crash. Woke to warm and humid room. The room would have been great if we had a better AC unit. Bed and bathroom were nice. TV was a large LG LCD yet the channels were not in HD which is another pet peeve of mine - nice TV with crappy picture.

Stayed July 2014
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CarolynSFOM, Front Office Manager at Radisson Hotel Seattle Airport, responded to this review, July 18, 2014
Thank you for your feedback and for taking the time to write about your experience and our friendly and accommodating staff. We apologize for the concerns that you encountered with the room temperature and the television and thank you for sharing this feedback. We hope to see you again soon!
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White River Junction, Vermont
Top Contributor
95 reviews 95 reviews
21 hotel reviews
Reviews in 46 cities Reviews in 46 cities
46 helpful votes 46 helpful votes
4 of 5 stars Reviewed July 15, 2014

The Radisson brand is an attraction. It is usually one step above the competition. This one is in the process of refurbishing and definitely in need of it. Staff are well-trained and friendly. But there is just so much they can do in an aging facility. The room was clean and comfy. Access to the SeaTac Airport is just excellent. You can literally walk to it. But this is a busy, busy urban neighborhood. There is nothing to walk to or see. It's a convenient place to crash -- and that's it.

  • Stayed July 2014, traveled as a couple
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CarolynSFOM, Front Office Manager at Radisson Hotel Seattle Airport, responded to this review, July 17, 2014
We are so glad to head that you found us to meet your expectations in Radisson. As service to our guest is very important to us, it is great to see that you found our staff friendly and that your room was comfortable and clean. We hope to see you again soon!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Radisson Hotel Seattle Airport

Address: 18118 International Boulevard, SeaTac, WA 98188
Phone Number:
Location: United States > Washington > SeaTac
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#11 Business Hotel in SeaTac
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Radisson Hotel Seattle Airport 3.5*
Number of rooms: 204
Reservation Options:
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Also Known As:
Radisson Hotel Gateway Seattle
Radisson Seattle
Seattle Radisson

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