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“Convenience and comfort at SEA Airport” 4 of 5 stars
Review of Hilton Seattle Airport & Conference Center

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Hilton Seattle Airport & Conference Center
3.5 of 5 Hotel   |   17620 Pacific Highway South, SeaTac, WA 98188   |  
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Ranked #10 of 34 hotels in SeaTac
GreenLeadersSilver level
Atlanta/Toronto
Senior Contributor
39 reviews 39 reviews
20 hotel reviews
Reviews in 25 cities Reviews in 25 cities
21 helpful votes 21 helpful votes
“Convenience and comfort at SEA Airport”
4 of 5 stars Reviewed December 10, 2010

I was here only one night during a snow storm in Seattle. The van from the airport to the hotel never arrived. I got on the Marriott's van (the Marriott is next door to the Hilton) and the driver kindly dropped me off. The snow was snarling traffic around the airport so it is somewhat understandable about the Hilton shuttle's delay.
The check-in staff were quite friendly. The lobby of the hotel was very cozy with a huge fireplace and comfy chairs. The room was standard Hilton. Nice appointments, clean. I love the Hilton pillows so much I ordered one for my own bed.
I ate at the bar. The restaurant had a wait of an hour, although it was only half full. Took a while for the hostess to arrive and assist me. The bar had a good selection of food and it was enjoyable.
No free internet - no Hiltons offer this except for higher levels in the Honors program. This is the only thing I hate about Hiltons.
Overall, it's a good hotel for comfort and convenience to the airport.

  • Stayed November 2010, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (155)
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English first
San Francisco,CA
Top Contributor
101 reviews 101 reviews
41 hotel reviews
Reviews in 38 cities Reviews in 38 cities
43 helpful votes 43 helpful votes
3 of 5 stars Reviewed December 7, 2010

Stayed for a night This is a large business/conference hotel across from the airport. Parking was expensive, especially when theres options on the same street with free parking (Coast Inn, Radisson, Comfort Inn). If you can walk, theres free parking in the residential neighborhood behind the hotel. But its quite a hike, uphill to get there.

Hotel is typical for a large chain. Front desk staff were in very limited supply when I arrived at about 10:00pm. Only one person working the desk for a line of people about 10 deep. Another clerk finally arrives and the line started to move. Rooms are typical Hilton, nothing all too remarkable about them.

Hotel is oddly layed out, so may be hard to get your bearings. Recommended if you can get a very good rate, like on Priceline.

  • Stayed October 2010, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Antwerp
Senior Contributor
23 reviews 23 reviews
19 hotel reviews
Reviews in 18 cities Reviews in 18 cities
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed December 4, 2010

Used Priceline and got this hotel for 2 nights at $65/night.
Got killed with the $20/night parking fee that Priceline fails to mention.
Now for the surprises.

Checked in around 7pm on a Sunday post Thanksgiving and got a "free upgrade" upon check in which surprised me! First offer was for a single king bed with court yard view. Asked if that was easy to get to for unloading 4 suitcases and 4 carry on's. The desk agent thought about it for a minute and then offered me a better room (double king bed!) a short distance from the parking garage and easy access to the side doors. It had an obstructed view of the courtyard, but this time of year who cares. We had more than enough space to spread out and repack our luggage one last time. The TV in the room is a large 37 inch HD flat screen with 95% of the channels shown in HD. There were 5 or so analog channels (Fox News and some others) and 5 or so audio only channels.

So now to pro and cons of staying here.

Pros:
Free 2 computer and printer business center (room key required)
Computers are not secure like the Fedex Office computers.
Public and house phones across the hall from the computer room.
Friendly staff.
Convenient location to airport with large parking garage at hotel.
Wifi free if you goto the lobby and sit in the big couches.
Small retail store for travelers aids.
Starbucks hot coffee served at lobby restaurant, which is a steak and chops and wine restaurant.
Rooms highly insulated against aircraft noise (still comes through a bit)
State of the art temperature control for room on wall. Window heater/arico unit is quieter than most.
Beds are comfortable but pillows are really soft.
Free USA Today delivered to door early in the morning.
Checkout easy if everything is prepaid, can be done via a button on the phone.
Ipod ready radio on night stand with multi button generalized music style selection.
TV has a flight departure channel.
Rooms are modern and new looking (found some paint on the sprinkler head).
Bath/Shower has railing for lesser mobile persons to hold on to while getting in and out of the shower. Two levels of soap/shampoo holders


Cons:
$20/night + tax parking fee (covered and monitored parking garage) and $26/night + tax for Valet. (mostly outside parking)
$4.95(?) for 30 mins of wired in room internet or $12.95(?) for 24hrs.
$4 a bottle "artisan" water in room.
Water pressure in shower head really low (flow restrictor) compared to faucet output to tub.
Housekeeping left the carts near our room (end of hallway) on Sunday and cleared them out at end of the shift on Monday.
Housekeeping did not clean up sticky mess on TV remote and TV counter top before we checked in. Also did not refresh the room on Monday morning, called them Monday night and they sent someone over to give fresh wash clothes and empty the trash cans. Told them to forget the beds as it was 7pm at night. They offered 2 bottles of "cheap" water on the house for the inconvenience.
Blackout curtains work ok, but do not really "blackout" the early morning light.
Did see one "working girl" leaving the hotel in the hallway since the hotel has many entrances to the rooms hallways and this part of Seattle is known for this trade to be around.

Note: They offer a recycle bag, but when the housekeeper came at night (see above) she tossed the bag and all the rest of the trash into a black trash bag.. Maybe it is sorted out later.
Overall impression: Great hotel if not for the nickle and dime routine and high parking cost.

  • Stayed November 2010, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Seal Beach, California
Top Contributor
62 reviews 62 reviews
44 hotel reviews
Reviews in 38 cities Reviews in 38 cities
127 helpful votes 127 helpful votes
4 of 5 stars Reviewed November 20, 2010

Spent one night here. The shuttle was fast and efficient from the airport. Check-in was fast due to the late hour that I arrived. The room was clean and the bed was comfortable. There was an in-room coffee and tea set up which I used. The shuttle back to the airport was easy to use and right on time. I would stay here again.

Stayed November 2010, traveled on business
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Spokane Valley, Washington
Senior Contributor
26 reviews 26 reviews
9 hotel reviews
Reviews in 18 cities Reviews in 18 cities
24 helpful votes 24 helpful votes
3 of 5 stars Reviewed November 8, 2010

I really liked the hotel. Great location, nice room, wonderful restaurant. Why does the Hilton ruin it all by niggling on every service offered? Twenty dollars a day for self-parking, four dollars for a bottled water, expensive hook up fees for internet. It goes on and on but the end result is that they made me feel used by the end of my stay.

  • Stayed October 2010, traveled on business
    • 2 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
San Francisco, California
1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed November 7, 2010

I stayed overnight with my family. Arrived around 10pm and left early morning next day. There was a big line for check-in and they had a very slow customer service person. Had to wait more than 20 mins just in the line. Also had to pay for parking.

  • Stayed December 2009, traveled with family
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tennessee
Top Contributor
54 reviews 54 reviews
27 hotel reviews
Reviews in 34 cities Reviews in 34 cities
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed November 3, 2010

Obtained through Priceline (check prices on Bidingfortravel.com). Great
room with a comfortable mattress, excellent bathroom, hugh tv, and down pillows. Dennys is right across the street for an inexpensive meal. Avoided the $20 parking fee by returning my rental and using the hotels' free shuttle service. Noticed a large number of flight staff from the airlines stayed here. Very large hotel, so your room can be a good distance from the lobby. Several computers allowing internet access next to the cafe.

  • Stayed August 2010, traveled solo
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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Additional Information about Hilton Seattle Airport & Conference Center

Address: 17620 Pacific Highway South, SeaTac, WA 98188
Phone Number:
Location: United States > Washington > SeaTac
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#2 Green Hotel in SeaTac
#6 Romantic Hotel in SeaTac
#8 Business Hotel in SeaTac
#8 Family Hotel in SeaTac
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Hilton Seattle Airport & Conference Center 3.5*
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Also Known As:
Hilton Seattle Airport Hotel Seattle
Hilton Seattle Airport And Conference Center
Seattle Hilton

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