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“Good Hotel - Close to Airport” 4 of 5 stars
Review of Hilton Seattle Airport & Conference Center

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Hilton Seattle Airport & Conference Center
3.5 of 5 Hotel   |   17620 Pacific Highway South, SeaTac, WA 98188   |  
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2015 Pre-Sale Rate $69
Ranked #12 of 34 Hotels in SeaTac
GreenLeadersSilver level
Reston
Top Contributor
51 reviews 51 reviews
11 hotel reviews
Reviews in 18 cities Reviews in 18 cities
10 helpful votes 10 helpful votes
“Good Hotel - Close to Airport”
4 of 5 stars Reviewed August 9, 2013

The hotel is actually within walking distance (via the pedestrian overpass) of the airport. It is also conveniently located to the light rail that will take you downtown.

The hotel itself is clean and in good repair. The rooms have darkening curtains and is generally quiet. There is a nice courtyard to enjoy dinner or just to roam.

The internet though sucks (as with most hotels) - you cannot use it for Skype or to vpn into work - soon some chain will actually have great internet and capture my business.

The restaurant was overpriced, but the meal and service were good.

  • Stayed August 2013, traveled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HiltonSeattleAirport, Public Relations Manager at Hilton Seattle Airport & Conference Center, responded to this review, August 12, 2013
Dear Hilton guest, Thank you for taking the time to review your recent stay with us. We are very happy to hear that you found the hotel clean, quiet and that you were able to enjoy the courtyards. Also thank you for your feedback about the internet connection. We are always looking for ways to improve the guest experience and reviews like yours help us to remain focused on what is important. Best regards, Casey Knopik
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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855 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (185)
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English first
Reston
Top Contributor
51 reviews 51 reviews
11 hotel reviews
Reviews in 18 cities Reviews in 18 cities
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed August 9, 2013

Walking distance to the airport (via the pedestrian bridge) and to the train that takes you to downtown. Room was clean and had room darkening drapes. Restaurant was very pricey - $50 for a nice steak. Service at the bar was excellent.

  • Stayed August 2013, traveled on business
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HiltonSeattleAirport, Public Relations Manager at Hilton Seattle Airport & Conference Center, responded to this review, August 12, 2013
Dear Hilton guest, Thank you for taking the time to review your recent stay with us. We are glad you found your room clean and the hotel good. Thank you also for your feedback about the restaurant prices. We are always looking for ways to improve the guest experience and reviews like yours help us to remain focused on what is important. Best regards, Casey Knopik
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Vancouver, Canada
Senior Reviewer
8 reviews 8 reviews
Reviews in 7 cities Reviews in 7 cities
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed August 8, 2013 via mobile

We booked this hotel as it was recommended.
I am sitting at the restaurant posting this on my anniversary dinner because this hotel is compelled to charge $459 ! Night and then not provide free WiFi in the room. Instead they charge $9.95 for 24 hours.
Now picture this... The lobby with a lot of business travellers because they are forced to sit IN the lobby where WiFi is free,,, much like I am doing at spencers restaurant on my anniversary dinner because there is no free WiFi.
Now that one little disgruntleade me really look at the room see my pictures... Really NO value at $459 for the quality of this room.
On an upside,,, on check in Toyin was very efficient and her personal relations with us as guests made it lovely.
Sadly not enough to balance we feel ripped off.
I can afford the room but no one likes to feel ripped off and lack of value.
Wouldn't stay again.

  • Stayed August 2013
    • 1 of 5 stars Value
    • 4 of 5 stars Location
    • 2 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HiltonSeattleAirport, Public Relations Manager at Hilton Seattle Airport & Conference Center, responded to this review, August 12, 2013
Dear Hilton guest, I’m very sorry to hear that you did not have a pleasant experience at our hotel. Guest satisfaction is extremely important to us and we apologize for letting you down. I apologize if you were not made aware of our internet charge at the time of your booking and I will be sure to keep your feedback in mind as we're always working to improve our overall guest experience. I'll be sure to share your positive feedback with Toyin! I thank you for your review and I really hope you'll give us a second chance if your travels bring you back to our area. Best regards, Casey Knopik
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NJ
Top Contributor
72 reviews 72 reviews
38 hotel reviews
Reviews in 37 cities Reviews in 37 cities
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed August 7, 2013 via mobile

The good is that it is close to airport, the rooms are new, flat screen TV.

The bad is that the water pressure is terrible, the restaurant food is good but very, very expensive. A shrimp cocktail (only 2 shrimp) was 13.50. There is a 4 second delay when changing channels. Very annoying.

  • Stayed August 2013
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HiltonSeattleAirport, Public Relations Manager at Hilton Seattle Airport & Conference Center, responded to this review, August 12, 2013
Dear Hilton guest, Thank you for reviewing your recent stay with us. We are sorry for the We are very sorry that the stay did not meet your expectations. Thank you for your feedback about how we could improve. We are always looking for ways to better the guest experience and reviews like yours help us to remain focuses on what is important. Best regards, Casey Knopik
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Bakersfield, United States
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed August 6, 2013

Traveling alone can be stressful, but my stay at the Seattle Hilton for a recent writing conference was anything but that. From the friendly airport shuttle driver, to the knowledgeable and courteous staff at check-in, I easily settled in to my home away from home for the duration of the conference. Getting away to my clean, quiet, and comfortable room each day at the end of a full load of workshops and speakers was like going to my own little writing refuge. I'm so glad I chose to stay in the Hilton adjoining the conference center. I highly recommend this hotel for couples, families, and singles.

  • Stayed July 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HiltonSeattleAirport, Public Relations Manager at Hilton Seattle Airport & Conference Center, responded to this review, August 12, 2013
Dear Hilton guest, Thank you so much for your five star review. We are so happy to hear that you found our staff courteous, your room clean and the hotel quiet. We hope you had a great conference. Best regards, Casey Knopik
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Toronto, Canada
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed August 6, 2013

Stayed at this Hilton hotel for one night after an Alaskan cruise (travelling for business). Facility is very clean and bright, nice little resto-bar on the side of the lobby with Starbucks coffee. Airport shuttle was fast and courteous, super convenient. Car ride into downtown $40 (one-way) if you plan to do any sight seeing, not too bad if you're spliting this with some friends.

  • Stayed July 2013, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HiltonSeattleAirport, Public Relations Manager at Hilton Seattle Airport & Conference Center, responded to this review, August 12, 2013
Dear Hilton guest, Thank you for your five star review! We are so happy to hear that you found our hotel clean and bright. We hope to see you again soon! Best regards, Casey Knopik
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Seattle, United States
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed August 5, 2013

Excellent hotel with nice amenities including an in-lobby espresso bar that serves Starbucks. Everyone on staff there, from the concierge to the restaurant servers to the maids, was very friendly and helpful. I unwisely waited until the 11th hour to book a room for the conference I was attending, so I wound up staying alone in a huge room with two king-size beds. But the room's spaciousness and the private patio facing the pool area were worth the extra money I had to pay. A piece of advice for anyone attending a business function or conference at this hotel: Be sure to bring a jacket or sweater with you, as rooms in the hotel's Conference Center tend to be over-air-conditioned.

  • Stayed July 2013, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HiltonSeattleAirport, Public Relations Manager at Hilton Seattle Airport & Conference Center, responded to this review, August 12, 2013
Dear Hilton guest, Thank you for your wonderful five star review! We are so pleased to hear that you enjoyed your view from the room. We hope you had a great time at the conference. Best regards, Casey Knopik
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hilton Seattle Airport & Conference Center

Address: 17620 Pacific Highway South, SeaTac, WA 98188
Phone Number:
Location: United States > Washington > SeaTac
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#3 Green Hotel in SeaTac
#12 Business Hotel in SeaTac
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Hilton Seattle Airport & Conference Center 3.5*
Number of rooms: 396
Reservation Options:
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Also Known As:
Hilton Seattle Airport And Conference Center
Hilton Seattle Airport Hotel Seattle
Seattle Hilton

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