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“Good location, mixed bag” 3 of 5 stars
Review of Quality Inn Sea-Tac Airport

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Quality Inn Sea-Tac Airport
2.0 of 5 Hotel   |   2900 S 192nd St., SeaTac, WA 98188 (Formerly Travelodge)   |  
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Ranked #24 of 34 Hotels in SeaTac
Columbia, Missouri
Level Contributor
12 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
“Good location, mixed bag”
3 of 5 stars Reviewed July 25, 2014

First with the positive: free shuttle to and from airport, full continental breakfast is awesome as is the front desk service. The front lobby and dining area are nice. Relatively quiet location.
Now for the areas that beg attention: carpets in the hallways and our room were old and had a stale smell, the shower fixings were old and falling apart, the laundry room only has 1 washer and dryer, closest convenience store is a 7-11 which is 1-2 blocks away. This is a highly trafficked area with guests going on cruises and flying in and out so there are people coming and going at all hours which may be a problem.

Room Tip: Elevator is at the far end of the hotel so if you have trouble ambulating be sure to book a room on...
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  • Stayed July 2014, traveled with family
    • 3 of 5 stars
      Sleep Quality
    • 3 of 5 stars
      Rooms
    • 4 of 5 stars
      Service
Helpful?
3 Thank puaka1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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226 reviews from our community

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Federal Way, Washington
Level Contributor
150 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 64 helpful votes
4 of 5 stars Reviewed July 20, 2014

I'm on a temporary transfer to Seattle and have been staying at this highly recommende hotel by the airport. Convenient to SeaTac airport with prompt and courteous shuttle pickups, this hotel offers convenience, clean and upgraded rooms with all the amenities. A number of good eating options are within walking distance but most importantly is the service. Robyn, the front desk rep is always extremely polite and helpful, and that is one thing that really brings loyalty and repeat business to any establishment.

Room Tip: Really good Hawaiian restaurant and a Thain restaurant is a 5-8 minute walk away.
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  • Stayed July 2014, traveled on business
    • 4 of 5 stars
      Location
    • 4 of 5 stars
      Rooms
    • 5 of 5 stars
      Service
Helpful?
2 Thank chrisDTW
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Santa Clara, California
Level Contributor
69 reviews
56 hotel reviews
common_n_hotel_reviews_1bd8 58 helpful votes
1 of 5 stars Reviewed July 18, 2014

The rooms are dingy, the corridors are too long and too worn out and the smelly carpets need to be replaced. Overall the hotel is terribly run down. The worst part was that the ceilings are so thin that you can hear people walking over your head all the time. I was unfortunate to have a family who were up at 4.30 AM and kept pacing. I had to finally call the front desk to reduce the creaking and banging. Even when you walk in your room your self it is noisy. If you want a peaceful sleep, do not come here!
The pluses, breakfast was a good spread and there is enough room for everyone. The shuttle is convenient for the airport and the staff was courteous, not too warm.

  • Stayed July 2014, traveled on business
    • 4 of 5 stars
      Location
    • 1 of 5 stars
      Rooms
    • 3 of 5 stars
      Service
Helpful?
1 Thank Sandnya
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Toa Baja, Puerto Rico
2 reviews
1 of 5 stars Reviewed June 28, 2014

Rooms were not available upon our arrival 109 guests from Puerto Rico my wife and I were among them, they were made available not until 6pm and others had to be transferred to another location. Poor guest svc was a discrace.
You"l be sorry...

  • Stayed June 2014, traveled with family
    • 1 of 5 stars
      Value
    • 3 of 5 stars
      Location
    • 1 of 5 stars
      Sleep Quality
    • 1 of 5 stars
      Rooms
    • 1 of 5 stars
      Cleanliness
    • 1 of 5 stars
      Service
Helpful?
Thank Fredy07
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
New York
Level Contributor
14 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
2 of 5 stars Reviewed June 19, 2014 via mobile

A lot of this really shoddy place was being remodeled when I left my vehicle here a week ago. Nothing had changed when I returned and while it was all ripped up didn't see anyone working on it. One of the less expensive SeaTac airport hotels and the staff is helpful but overworked in a pretty poor environment. Rooms tattered and not overly clean. Breakfast is abysmal and the usual Styrofoam crap all over. The street has few amenities and don't go to the weird nearby casino to eat or drink. If you walk out to the street, turn left and about 1/4 mile down there is a diner that's pretty good. If you can afford it, you'll have much better experience at any one of the innumerable upscale properties in the area.

  • Stayed June 2014
    • 3 of 5 stars
      Value
    • 3 of 5 stars
      Location
    • 2 of 5 stars
      Rooms
    • 2 of 5 stars
      Cleanliness
    • 3 of 5 stars
      Service
Helpful?
Thank travelhoundnyc
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
San Diego, California
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed June 16, 2014

I booked my room thru hotelnpark.com because we were taking a cruise out of Seattle and I needed a place to park my car. The motel was under a remodel and it was a mess. My credit card was overcharged $291 when I got my statement after getting home from the cruise. I have been trying to get it resolved for days now. I've made numerous calls to hotelnpark.com, my credit card customer service department and today, to the quality Inn corporate office. It will probable get straightened out in the long run, however, knowing what I know today I would definitely just get a room closer to the pier and pay for parking at the pier also. It would cost more, but to avoid the bone headed mistakes that were made by the motel and hotelnparking.com, well worth it to me. I won't even go into the piece of luggage that was lost on the shuttle coming back from the pier.

  • Stayed May 2014, traveled with family
    • 1 of 5 stars
      Value
    • 1 of 5 stars
      Location
    • 1 of 5 stars
      Sleep Quality
    • 1 of 5 stars
      Rooms
    • 1 of 5 stars
      Cleanliness
    • 1 of 5 stars
      Service
Helpful?
Thank jerry w
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
QualityInnSeaTac, Manager at Quality Inn Sea-Tac Airport, responded to this review, June 18, 2014
Hello,

Thank you for taking the time to leave us a review.
On behalf of the entire Quality-Inn team we would like to apologize for the bad experience you had. We are currently done with all the remodeling for this year and would like to apologize for any inconvenience this may have caused during your stay. We do our best to make Shure the guest get charged the correct amount if any mistakes where made we will correct them right away. The luggage that was left on the shuttle was shipped as soon possible free of charge for the inconvenience.

We at the Quality inn hope that now the renovations are done you will consider staying with us again in the future!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Fort Myers, Florida
Level Contributor
44 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
1 of 5 stars Reviewed June 3, 2014

I just wanted a place to sleep after arriving on an evening flight before making a drive to Portland in the AM.
The hotel is being remodeled, but there i no hope they can make it right. It is all wood frame so you hear your neighbor to the lefty, to the right, on top of you, below you, whatever.
The clerk was very nice, but when my first room smelled of something nasty she gave me an upgraded room which smelled the same so I just kept my original room. I asked to get my money back but that was refused. Your stuck if you come here and you WILL regret it.
I could list the things from the hair on the bathroom door to the old fashioned toilet that is so small that it doesn't meet any current standards for hygene, the lack of available restaurants to walk to (the clerk gave me a signed coupon to a "casino" a block away that was only fair and a really seedy place.
Just stay away. They need to demo this place and put a real hotel here, or else

  • Stayed May 2014, traveled on business
    • 1 of 5 stars
      Value
    • 2 of 5 stars
      Location
    • 1 of 5 stars
      Sleep Quality
    • 1 of 5 stars
      Rooms
    • 2 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
1 Thank Clark R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Quality Inn Sea-Tac Airport

Address: 2900 S 192nd St., SeaTac, WA 98188 (Formerly Travelodge)
Phone Number:
Location: United States > Washington > SeaTac
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Room Service Shuttle Bus service Wheelchair access Airport Transportation
Hotel Style:
Ranked #24 of 34 Hotels in SeaTac
Price Range (Based on Average Rates):
Hotel Class:2 star — Quality Inn Sea-Tac Airport 2*
Number of rooms: 105
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Also Known As:
Quality Inn Sea-Tac Airport Hotel Seatac
Seattle Quality Inn
Quality Inn Seattle

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