We arrived late, for a one-night stay, and had to leave at 4 a.m. The staff was very accomodating - they had "to-go" breakfast bags available at 4 a.m., provided transportation to the airport, and were cheerful and helpful - despite a driving rainstorm and the early hour. The rooms were comfortable, with the (usual) excellent beds, that the Hampton Inn is known for. I'd definitely stay here again.

We stayed here for one night prior to a early morning flight. The room was clean, quiet, spacious, with a great bathroom with huge shower. Staff was courteous, and helpful. Shuttle was on time, and we were helped with our luggage. We appreciated the hot breakfast which starts at 5:00 a.m. since we had to leave for the airport at 5:30 a.m. I definitely recommend this hotel, and will stay again when visiting family in Seattle.

We were delighted to find ourselves in this convenient, well appointed and well-staffed Hampton as the last stop on our NorthWest trip. We have stayed here before, and we are grateful for the consistently comfortable rooms. The staff at this property is exceptional - helpful front desk and prompt shuttle drivers. We will definitely be back.

Been a hilton honors diamond member for sometime now and I couldnt agree more with the negative reviews from tripadvisor members on this hotel.
First night- found hair on pillow. I brought this to the attention of the front office staff who coulnd't care less and reacted like its the norm.
Second and third nights - card reader by the back door was non functional. I was blamed for placing my key card next to my blackberry. They tried to find excuses for the card reader when one of the more honest staff informed me that i wasnt the only one who had issues. Matter of fact i have stayed at numerous hotels and never had an issue with the keycard being with my blackberry--- in the same pocket!
And of course, no apologies ????
I stayed at this hotel for seven nights(UNFORTUNATELY!!!). The front office staff were very rude and unlike other hilton hotels, you have to initiate greeting them , otherwise you were just a ghost passing by the front office. You arrive at your hotel after a gruelling day at work and grumpy people stay at the front office, non challant of your arrival??? Darn! i should have gone thru the rear door, but Oh NO! the rear door keycard reader doesnt work!!! i should've used the emergency ladders to the second floor!!!!!!!
I am a hilton honors diamond member and first time i encountered very unfriendly front office staff. Fifth night, i wanted to switch rooms to a double bed and was denied. I was told there werent any available??? Yet, i went online that night and it showed there were rooms available.
If this was how they treat their diamond members, how worse do they treat others????
I hate this hotel.